TEST BANK FOR
INTERPERSONAL RELATIONSHIPS
PROFESSIONAL COMMUNICATION SKILLS
FOR NURSES 9TH EDITION
BY ELIZABETH, C. ARNOLD, KATHLEEN UNDERMAN
BOGGS|CHAPTERS 1-26|VERIFIED ANSWERS
,Table of Contents
Chapter 1: Theory Based Perspectives And Contemporary Dynamics .................. 4
Chapter 2: Professional Guides For Nursing Communication ............................. 12
Chapter 3: Clinical Judgment And Ethical Decision Making................................ 21
Chapter 4: Clarity And Safety In Communication ............................................... 30
Chapter 5: Developing Therapeutic Communication Skills ................................. 39
Chapter 6: Variation In Communication Styles .................................................. 50
Chapter 7: Intercultural Communication ........................................................... 61
Chapter 8: Therapeutic Communication In Groups ............................................ 69
Chapter 9: Self Concept In Professional Interpersonal Relationships ................. 80
Chapter 10: Developing Therapeutic Relationships ........................................... 87
Chapter 11: Bridges And Barriers In Therapeutic Relationships ......................... 97
Chapter 12: Communicating With Families ..................................................... 105
Chapter 13: Resolving Conflicts Between Nurse And Client .............................. 116
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion,
And Prevention Of Disease .............................................................................. 126
Chapter 15: Health Teaching And Coaching .................................................... 136
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce
Stress .............................................................................................................. 147
Chapter 17: Communicating With Clients Experiencing Communication Deficits
....................................................................................................................... 154
Chapter 18: Communicating With Children ..................................................... 162
Chapter 19: Communicating With Older Adults ............................................... 171
Chapter 20: Communicating With Clients In Crisis ........................................... 181
Chapter 21: Communicating With Clients And Families At The End Of Life ...... 194
Chapter 22: Role Relationships And Interprofessional Communication............ 206
Chapter 23: Communicating With Other Health Professionals......................... 215
Chapter 24: Communicating For Continuity Of Care ........................................ 222
,Chapter 25: Documentation In An Electronic Era ............................................. 234
Chapter 26: Communicating At The Point Of Care: Application Of Ehealth
Information Technologies ............................................................................... 242
, Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 9th Edition
MULTIPLE CHOICE
1. When Describing Nursing To A Group Of Nursing Students, The Nursing Instructor Lists All Of The
Following Characteristics Of Nursing Except
A. Historically Nursing Is As Old As Mankind.
B. Nursing Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. Nursing Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. Nursing Has Always Been Identifiable As A Distinct Occupation.
ANSWER>>> A
Historically, Nursing Is As Old As Mankind. Originally Practiced Informally By Religious Orders Dedicated
To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education, Nursing
Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On Nursing Introduced The World To The Functional Roles Of Professional Nursing
And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The Nursing Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The Nursing Profession’s First Nurse Researcher, Who Served As An Early Advocate For High-
Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing Infection,
Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
D. Florence Nightingale.
ANSWER>>> D
An Early Advocate For High-Quality Care, Florence Nightingale’s Use Of Statistical Data To Document The
Need For Handwashing In Preventing Infection Marks Her As The Profession’s First Nurse Researcher.
DIF: Cognitive Level: Knowledge REF: P. 1 TOP: Step Of The Nursing Process: All Phases
INTERPERSONAL RELATIONSHIPS
PROFESSIONAL COMMUNICATION SKILLS
FOR NURSES 9TH EDITION
BY ELIZABETH, C. ARNOLD, KATHLEEN UNDERMAN
BOGGS|CHAPTERS 1-26|VERIFIED ANSWERS
,Table of Contents
Chapter 1: Theory Based Perspectives And Contemporary Dynamics .................. 4
Chapter 2: Professional Guides For Nursing Communication ............................. 12
Chapter 3: Clinical Judgment And Ethical Decision Making................................ 21
Chapter 4: Clarity And Safety In Communication ............................................... 30
Chapter 5: Developing Therapeutic Communication Skills ................................. 39
Chapter 6: Variation In Communication Styles .................................................. 50
Chapter 7: Intercultural Communication ........................................................... 61
Chapter 8: Therapeutic Communication In Groups ............................................ 69
Chapter 9: Self Concept In Professional Interpersonal Relationships ................. 80
Chapter 10: Developing Therapeutic Relationships ........................................... 87
Chapter 11: Bridges And Barriers In Therapeutic Relationships ......................... 97
Chapter 12: Communicating With Families ..................................................... 105
Chapter 13: Resolving Conflicts Between Nurse And Client .............................. 116
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion,
And Prevention Of Disease .............................................................................. 126
Chapter 15: Health Teaching And Coaching .................................................... 136
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce
Stress .............................................................................................................. 147
Chapter 17: Communicating With Clients Experiencing Communication Deficits
....................................................................................................................... 154
Chapter 18: Communicating With Children ..................................................... 162
Chapter 19: Communicating With Older Adults ............................................... 171
Chapter 20: Communicating With Clients In Crisis ........................................... 181
Chapter 21: Communicating With Clients And Families At The End Of Life ...... 194
Chapter 22: Role Relationships And Interprofessional Communication............ 206
Chapter 23: Communicating With Other Health Professionals......................... 215
Chapter 24: Communicating For Continuity Of Care ........................................ 222
,Chapter 25: Documentation In An Electronic Era ............................................. 234
Chapter 26: Communicating At The Point Of Care: Application Of Ehealth
Information Technologies ............................................................................... 242
, Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 9th Edition
MULTIPLE CHOICE
1. When Describing Nursing To A Group Of Nursing Students, The Nursing Instructor Lists All Of The
Following Characteristics Of Nursing Except
A. Historically Nursing Is As Old As Mankind.
B. Nursing Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. Nursing Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. Nursing Has Always Been Identifiable As A Distinct Occupation.
ANSWER>>> A
Historically, Nursing Is As Old As Mankind. Originally Practiced Informally By Religious Orders Dedicated
To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education, Nursing
Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On Nursing Introduced The World To The Functional Roles Of Professional Nursing
And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The Nursing Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The Nursing Profession’s First Nurse Researcher, Who Served As An Early Advocate For High-
Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing Infection,
Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
D. Florence Nightingale.
ANSWER>>> D
An Early Advocate For High-Quality Care, Florence Nightingale’s Use Of Statistical Data To Document The
Need For Handwashing In Preventing Infection Marks Her As The Profession’s First Nurse Researcher.
DIF: Cognitive Level: Knowledge REF: P. 1 TOP: Step Of The Nursing Process: All Phases
