TEST BANK FOR
JA JA
Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
JA JA JA JA JA JA JA JA JA JA
ChapterJA1-22
1-1
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
,Chapter 01 Test Bank Static
JA JA JA JA
1. EfficiencyJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
FALSE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.
2. EffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
TRUE
EffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
3. AJAdoctorJAcompletesJAaJAsurgicalJAprocedureJAonJAaJApatientJAwithoutJAerror.JATheJApatientJAdiesJAanyway.JAInJAoperationsJAmanageme
ntJAterms,JAweJAcouldJAreferJAtoJAthisJAdoctorJAasJAbeingJAefficientJAbutJAnotJAeffective.
TRUE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.JAEffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAv
alue.JATheJAdoctorJAperformedJAtheJAsurgeryJAwithoutJAerror.JABecauseJAtheJApatientJAdied,JAnoJAvalueJAwasJAcreated.
AACSB:JAAnalyticalJAThinking
Blooms:JAAnalyz
eJ A Difficulty:JA2JAM
edium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
4. AJAworkerJAcanJAbeJAefficientJAwithoutJAbeingJAeffective.
TRUE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.JAEffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAm
ostJAvalue.JATheseJAareJAdifferentJAthings.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:JA
2JAMedium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
1-2
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
,5. AJAprocessJAcanJAbeJAeffectiveJAwithoutJAbeingJAefficient.
TRUE
Often,JAmaximizingJAeffectivenessJAandJAefficiencyJAatJAtheJAsameJAtimeJAcreatesJAconflictJAbetweenJAtheJAtwoJAgoals.JA"BeingJAefficient"
JAatJAtheJAcustomerJAserviceJAcounterJAatJAaJAlocalJAstoreJAorJAbankJAmeansJAusingJAtheJAfewestJAnumberJAofJAclerksJApossibleJAatJAtheJAcount
er.JABeingJAeffective,JAthough,JAmeansJAminimizingJAtheJAamountJAofJAtimeJAcustomersJAneedJAtoJAwaitJAinJAline.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:JA
2JAMedium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
6. OperationsJAandJAsupplyJAchainJAmanagementJAisJAdefinedJAasJAtheJAdesign,JAoperation,JAandJAimprovementJAofJAtheJAsystemsJAtha
tJAcreateJAandJAdeliverJAtheJAfirm'sJAprimaryJAproductsJAandJAservices.
TRUE
OperationsJAandJAsupplyJAchainJAmanagementJAisJAdefinedJAasJAtheJAdesign,JAoperation,JAandJAimprovementJAofJAtheJAsystemsJAthatJAcreate
JAandJAdeliverJAtheJAfirm'sJAprimaryJAproductsJAandJAservices.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagement.JA(OSCM)
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
7. TheJAtermJA"value"JArefersJAtoJAtheJArelationshipJAbetweenJAqualityJAandJAtheJApriceJApaidJAbyJAtheJAconsumer.
TRUE
RelatedJAtoJAefficiencyJAandJAeffectivenessJAisJAtheJAconceptJAofJAvalue,JAwhichJAcanJAbeJAmetaphoricallyJAdefinedJAasJAqualityJAdividedJAbyJAprice
.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
8. AttemptingJAtoJAbalanceJAtheJAdesireJAtoJAefficientlyJAuseJAresourcesJAwhileJAprovidingJAaJAhighlyJAeffectiveJAserviceJAmayJAcreateJAconf
lictJAbetweenJAtheJAtwoJAgoals.
TRUE
OftenJAmaximizingJAeffectivenessJAandJAefficiencyJAatJAtheJAsameJAtimeJAcreatesJAconflictJAbetweenJAtheJAtwoJAgoals.
AACSB:JAAnalyticalJAThinking
Blooms:JAAnalyz
eJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
1-3
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
, 9. CentralJAtoJAtheJAconceptJAofJAoperationsJAstrategyJAareJAtheJAnotionsJAofJAoperationsJAfocusJAandJAtrade-offs.
TRUE
CentralJAtoJAthisJAthinkingJAwasJAtheJAnotionJAofJAfactoryJAfocusJAandJAmanufacturingJAtrade-
offs.JABecauseJAaJAfactoryJAcannotJAexcelJAonJAallJAperformanceJAmeasures,JAitsJAmanagementJAmustJAdeviseJAaJAfocusedJAstrategy,JAtoJApe
rformJAaJAlimitedJAsetJAofJAtasksJAextremelyJAwell.JAThisJArequiresJAtrade-offs.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-03JARecognizeJAtheJAmajorJAconceptsJAthatJAdefineJAtheJAoperationsJAandJAsupplyJAchainJAmanagementJAfield.
Topic:JAHistoricalJADevelopmentJAofJAOperationsJAandJASupplyJAChainJAManagement
10. OSCMJAisJAconcernedJAwithJAmanagementJAofJAtheJAtrickiestJApartsJAofJAtheJAsystemJAthatJAproducesJAaJAgoodJAorJAdeliversJAaJAservice.
FALSE
OSCMJAisJAconcernedJAwithJAtheJAmanagementJAofJAtheJAentireJAsystemJAthatJAproducesJAaJAgoodJAorJAdeliversJAaJAservice.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagementJA(OSCM).
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
11. OSCMJAisJAaJAfunctionalJAfieldJAofJAbusinessJAwithJAclearJAlineJAmanagementJAresponsibilities.
TRUE
OSCMJAisJAaJAfunctionalJAfieldJAofJAbusinessJAwithJAclearJAlineJAmanagementJAresponsibilities.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-02JAKnowJAtheJApotentialJAcareerJAopportunitiesJAinJAoperationsJAandJAsupplyJAchainJAmanagement.
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
12. TheJAsupplyJAnetworkJAcanJAbeJAthoughtJAofJAasJAaJApipelineJAthroughJAwhichJAcash,JAmaterial,JAandJAinformationJAflow.
FALSE
ThinkJAofJAtheJAsupplyJAnetworkJAasJAaJApipelineJAthroughJAwhichJAmaterialJAandJAinformationJAflow.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:J
A1JAEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagementJA(OSCM).
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
13. SupplyJAnetworksJAcannotJAbeJAconstructedJAforJAeveryJAproductJAorJAservice.
FALSE
NetworksJAsuchJAasJAthisJAcanJAbeJAconstructedJAforJAanyJAproductJAorJAservice.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:J
1-4
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
JA JA
Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
JA JA JA JA JA JA JA JA JA JA
ChapterJA1-22
1-1
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
,Chapter 01 Test Bank Static
JA JA JA JA
1. EfficiencyJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
FALSE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.
2. EffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
TRUE
EffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAvalueJAforJAtheJAcompany.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
3. AJAdoctorJAcompletesJAaJAsurgicalJAprocedureJAonJAaJApatientJAwithoutJAerror.JATheJApatientJAdiesJAanyway.JAInJAoperationsJAmanageme
ntJAterms,JAweJAcouldJAreferJAtoJAthisJAdoctorJAasJAbeingJAefficientJAbutJAnotJAeffective.
TRUE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.JAEffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAmostJAv
alue.JATheJAdoctorJAperformedJAtheJAsurgeryJAwithoutJAerror.JABecauseJAtheJApatientJAdied,JAnoJAvalueJAwasJAcreated.
AACSB:JAAnalyticalJAThinking
Blooms:JAAnalyz
eJ A Difficulty:JA2JAM
edium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
4. AJAworkerJAcanJAbeJAefficientJAwithoutJAbeingJAeffective.
TRUE
EfficiencyJAmeansJAdoingJAsomethingJAatJAtheJAlowestJApossibleJAcost.JAEffectivenessJAmeansJAdoingJAtheJArightJAthingsJAtoJAcreateJAtheJAm
ostJAvalue.JATheseJAareJAdifferentJAthings.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:JA
2JAMedium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
1-2
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
,5. AJAprocessJAcanJAbeJAeffectiveJAwithoutJAbeingJAefficient.
TRUE
Often,JAmaximizingJAeffectivenessJAandJAefficiencyJAatJAtheJAsameJAtimeJAcreatesJAconflictJAbetweenJAtheJAtwoJAgoals.JA"BeingJAefficient"
JAatJAtheJAcustomerJAserviceJAcounterJAatJAaJAlocalJAstoreJAorJAbankJAmeansJAusingJAtheJAfewestJAnumberJAofJAclerksJApossibleJAatJAtheJAcount
er.JABeingJAeffective,JAthough,JAmeansJAminimizingJAtheJAamountJAofJAtimeJAcustomersJAneedJAtoJAwaitJAinJAline.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:JA
2JAMedium
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
6. OperationsJAandJAsupplyJAchainJAmanagementJAisJAdefinedJAasJAtheJAdesign,JAoperation,JAandJAimprovementJAofJAtheJAsystemsJAtha
tJAcreateJAandJAdeliverJAtheJAfirm'sJAprimaryJAproductsJAandJAservices.
TRUE
OperationsJAandJAsupplyJAchainJAmanagementJAisJAdefinedJAasJAtheJAdesign,JAoperation,JAandJAimprovementJAofJAtheJAsystemsJAthatJAcreate
JAandJAdeliverJAtheJAfirm'sJAprimaryJAproductsJAandJAservices.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagement.JA(OSCM)
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
7. TheJAtermJA"value"JArefersJAtoJAtheJArelationshipJAbetweenJAqualityJAandJAtheJApriceJApaidJAbyJAtheJAconsumer.
TRUE
RelatedJAtoJAefficiencyJAandJAeffectivenessJAisJAtheJAconceptJAofJAvalue,JAwhichJAcanJAbeJAmetaphoricallyJAdefinedJAasJAqualityJAdividedJAbyJAprice
.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
8. AttemptingJAtoJAbalanceJAtheJAdesireJAtoJAefficientlyJAuseJAresourcesJAwhileJAprovidingJAaJAhighlyJAeffectiveJAserviceJAmayJAcreateJAconf
lictJAbetweenJAtheJAtwoJAgoals.
TRUE
OftenJAmaximizingJAeffectivenessJAandJAefficiencyJAatJAtheJAsameJAtimeJAcreatesJAconflictJAbetweenJAtheJAtwoJAgoals.
AACSB:JAAnalyticalJAThinking
Blooms:JAAnalyz
eJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-
04JAEvaluateJAtheJAefficiencyJAofJAaJAfirm.J
A Topic:JAEfficiency,JAEffectiveness,JAandJA
Value
1-3
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
, 9. CentralJAtoJAtheJAconceptJAofJAoperationsJAstrategyJAareJAtheJAnotionsJAofJAoperationsJAfocusJAandJAtrade-offs.
TRUE
CentralJAtoJAthisJAthinkingJAwasJAtheJAnotionJAofJAfactoryJAfocusJAandJAmanufacturingJAtrade-
offs.JABecauseJAaJAfactoryJAcannotJAexcelJAonJAallJAperformanceJAmeasures,JAitsJAmanagementJAmustJAdeviseJAaJAfocusedJAstrategy,JAtoJApe
rformJAaJAlimitedJAsetJAofJAtasksJAextremelyJAwell.JAThisJArequiresJAtrade-offs.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-03JARecognizeJAtheJAmajorJAconceptsJAthatJAdefineJAtheJAoperationsJAandJAsupplyJAchainJAmanagementJAfield.
Topic:JAHistoricalJADevelopmentJAofJAOperationsJAandJASupplyJAChainJAManagement
10. OSCMJAisJAconcernedJAwithJAmanagementJAofJAtheJAtrickiestJApartsJAofJAtheJAsystemJAthatJAproducesJAaJAgoodJAorJAdeliversJAaJAservice.
FALSE
OSCMJAisJAconcernedJAwithJAtheJAmanagementJAofJAtheJAentireJAsystemJAthatJAproducesJAaJAgoodJAorJAdeliversJAaJAservice.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagementJA(OSCM).
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
11. OSCMJAisJAaJAfunctionalJAfieldJAofJAbusinessJAwithJAclearJAlineJAmanagementJAresponsibilities.
TRUE
OSCMJAisJAaJAfunctionalJAfieldJAofJAbusinessJAwithJAclearJAlineJAmanagementJAresponsibilities.
AACSB:JAAnalyticalJAThinking
Blooms:JARemembe
rJ A Difficulty:JA1J
AEasy
LearningJAObjective:JA01-02JAKnowJAtheJApotentialJAcareerJAopportunitiesJAinJAoperationsJAandJAsupplyJAchainJAmanagement.
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
12. TheJAsupplyJAnetworkJAcanJAbeJAthoughtJAofJAasJAaJApipelineJAthroughJAwhichJAcash,JAmaterial,JAandJAinformationJAflow.
FALSE
ThinkJAofJAtheJAsupplyJAnetworkJAasJAaJApipelineJAthroughJAwhichJAmaterialJAandJAinformationJAflow.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:J
A1JAEasy
LearningJAObjective:JA01-01JAIdentifyJAtheJAelementsJAofJAoperationsJAandJAsupplyJAchainJAmanagementJA(OSCM).
Topic:JAWhatJAIsJAOperationsJAandJASupplyJAChainJAManagement?
13. SupplyJAnetworksJAcannotJAbeJAconstructedJAforJAeveryJAproductJAorJAservice.
FALSE
NetworksJAsuchJAasJAthisJAcanJAbeJAconstructedJAforJAanyJAproductJAorJAservice.
AACSB:JAAnalyticalJAThinki
ngJ A Blooms:JAUnde
rstandJ A Difficulty:J
1-4
CopyrightJA©2021JAMcGraw-
HillJAEducation.JAAllJArightsJAreserved.JANoJAreproductionJAorJAdistributionJAwithoutJAtheJApriorJAwrittenJAconsentJAofJAMcGraw-HillJAEducation.
