CRIS 605- CHAPTER 1 EXAM 2025
QUESTIONS AND ANSWERS
First known crisis phone line - ANS National Save-a-Live League (1906)
Coconaut Grove nightclub fire - ANS Dr. Erich Lindemann's clinical assessment of survivors
(1942)
Community Mental Health Centers Act of 1963 - ANS large state-run asylums were replaced
by community mental health centers
Where are the greatest number of frontline volunteers used? - ANS Staffing 24-hour suicide
hotlines in major cities
More than 75% of all crisis centers in the US report that volunteer workers outnumber
professional staff by more than __ to __ - ANS 6 to 1
Crisis intervention typically remains unrecognized by the public until victims/victim advocates
exert enough __, ___, or ___ pressure to cause change - ANS legal, political, economic
As crisis agencies become crisis organizations, they gain ___, ___, and ___ - ANS power,
prestige, notoriety
Three major grassroots movements that helped shape crisis intervention into an emerging
specialty - ANS Alcoholics Anonymous (AA); Vietnam Veterans, Women's movement during
the 1970s
1 @COPYRIGHT THEBRIGHT 2025/2026
, Large influx of crisis organizations from the ____s to _____s - ANS 1970s-1990s
What caused the large influx of crisis organizations in the 1970s-1990s? - ANS recognition
that immediate intervention is essential in alleviating stress related to trauma
Crisis response grows from _____ efforts to _____ ______ as the need for organization grows -
ANS all-volunteer; bureaucratic institutions
Professional recognition within the helping fields - ANS Division 56: Trauma Psychology,
American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling & Educationally
Related Programs (2009) and National Association of School Psychologists (2010)
____ has a significant influence on public consciousness - ANS media
_______ brought war images into the public discourse - ANS Matthew Brady's Civil War
photographs
In what positive and negative ways does real-time news coverage of crisis events impact our
perceptions of a small, interconnected world? - ANS Positive: public recognition about crisis
intervention
Negative: people may rush in to help haphazardly
What are the characteristics of an altruistic or therapeutic community? - ANS disappearance
of community conflicts, heightened internal solidarity, charity, sharing, communal public works,
and positive attitude
2 @COPYRIGHT THEBRIGHT 2025/2026
QUESTIONS AND ANSWERS
First known crisis phone line - ANS National Save-a-Live League (1906)
Coconaut Grove nightclub fire - ANS Dr. Erich Lindemann's clinical assessment of survivors
(1942)
Community Mental Health Centers Act of 1963 - ANS large state-run asylums were replaced
by community mental health centers
Where are the greatest number of frontline volunteers used? - ANS Staffing 24-hour suicide
hotlines in major cities
More than 75% of all crisis centers in the US report that volunteer workers outnumber
professional staff by more than __ to __ - ANS 6 to 1
Crisis intervention typically remains unrecognized by the public until victims/victim advocates
exert enough __, ___, or ___ pressure to cause change - ANS legal, political, economic
As crisis agencies become crisis organizations, they gain ___, ___, and ___ - ANS power,
prestige, notoriety
Three major grassroots movements that helped shape crisis intervention into an emerging
specialty - ANS Alcoholics Anonymous (AA); Vietnam Veterans, Women's movement during
the 1970s
1 @COPYRIGHT THEBRIGHT 2025/2026
, Large influx of crisis organizations from the ____s to _____s - ANS 1970s-1990s
What caused the large influx of crisis organizations in the 1970s-1990s? - ANS recognition
that immediate intervention is essential in alleviating stress related to trauma
Crisis response grows from _____ efforts to _____ ______ as the need for organization grows -
ANS all-volunteer; bureaucratic institutions
Professional recognition within the helping fields - ANS Division 56: Trauma Psychology,
American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling & Educationally
Related Programs (2009) and National Association of School Psychologists (2010)
____ has a significant influence on public consciousness - ANS media
_______ brought war images into the public discourse - ANS Matthew Brady's Civil War
photographs
In what positive and negative ways does real-time news coverage of crisis events impact our
perceptions of a small, interconnected world? - ANS Positive: public recognition about crisis
intervention
Negative: people may rush in to help haphazardly
What are the characteristics of an altruistic or therapeutic community? - ANS disappearance
of community conflicts, heightened internal solidarity, charity, sharing, communal public works,
and positive attitude
2 @COPYRIGHT THEBRIGHT 2025/2026
