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Referral Services - 🧠 ANSWER ✔✔The process by which patients are referred to a
health care provider.
Patient Assessment - 🧠 ANSWER ✔✔The review of patients' needs and
expectation for service to be provided.
Resource Scheduling - 🧠 ANSWER ✔✔The receipt of a request to arrange a place,
equipment and/or person(s) for a defined date and time.
Pre-Registration - 🧠 ANSWER ✔✔The collection, dissemination and storage of
registration information including demographic financially and clinical data prior
to the patients' arrival.
, Patient and Family Education - 🧠 ANSWER ✔✔A patient's education program is
planned utilizing the results of the patient assessment.
Clinical Prerequisites - 🧠 ANSWER ✔✔The determination of required clinical
prerequisites for planned healthcare service is obtained from physician orders and
other established protocols. Clinical prerequisites include, but are not limited to,
preps and testing.
Financial Prerequisites - 🧠 ANSWER ✔✔Assuring that all the appropriate payers
have been identified, their requirements have been met, and there has been
communication with the patient about their financial obligations prior to service.
Payer Authorization - 🧠 ANSWER ✔✔Approval from third party payors to provide
specified care in a particular setting.
Verification of Benefits - 🧠 ANSWER ✔✔The process of confirming benefits for
services.
Pre-encounter - 🧠 ANSWER ✔✔Oral or written information shared with patients,
their families, and care providers prior to arrival for service.