Operations Management Creating Value Along the Supply Chain 9th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above
Difficulty: Easy
Answer: d
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
d. The Internet
Difficulty: Easy
Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
c. Frederick Taylor
SCHOLARVAULT
, d. Elton #trMayo
Difficulty:
#trEasy
#trAnswer: #trc
3. Supply #trchain #trmanagement #tremerged #tras
a. companies #trstarted #trto #troutsource #trproduction
b. the #trnumber #trof #trsuppliers #trfor #treach #trcompany #trgrew
c. globalization #trexpanded #trthe #trreach #trof #trsuppliers #trand #trcustomers
d. all #trof #trthe #trabove
Difficulty:
#trEasy
#trAnswer: #trd
4. The #trquality #trrevolution #trwas #trbrought #trto #trus #trby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
#trEasy
#trAnswer: #trb
Globalization
1. Globalization #trhas #trgrown #trrapidly #trdue #trto
a. World #trtrade #tragreements
b. The #trInternet
c. Outsourcing
d. All #trof #trthe #trabove
Difficulty:
#trEasy
#trAnswer: #trd
2. Which #trof #trthe #trfollowing #trcountries #trhas #trthe #trhighest #trhourly #trwage #trrate?
a. Norway
b. U.S.
c. Germany
d. South #trKorea
Difficulty:
#trModerate
SCHOLARVAULT
,#tr Answer: #tra
3. Companies #trgo #trglobal #trto
a. take #tradvantage #trof #trfavorable #trcosts
SCHOLARVAULT
, b. gain #traccess #trto #trinternational #trmarkets
c. build #trreliable #trsources #trof #trsupply
d. all #trof #trthe #trabove
Difficulty:
#trEasy
#trAnswer: #trd
4. Which #trof #trthe #trfollowing #trcountries #trhas #trthe #trhighest #trtrade #trin #trgoods #tras #tra #trpercent #trof #trGDP?
a. U.S.
b. Germany
c. Japan
d. China
Difficulty:
#trmoderate
#trAnswer: #trb
Productivity #trand #trCompetitiveness
1. The #trmost #trcommon #trmeasure #trof #trproductivity #tris
a. Labor #trproductivity
b. Multifactor #trproductivity
c. Material #trproductivity
d. Technological #trproductivity
Difficulty:
#trEasy
#trAnswer: #tra
2. Productivity #tris #trdefined #tras
a. output #trover #trinput
b. input #trover #troutput
c. process #tryield
d. exports #trminus #trimports
Difficulty:
#trEasy
#trAnswer: #tra
Strategy #trand #trOperations
1. A #trcompany's #tr is #trwhat #trthey #trdo #trbetter #trthan #tranyone #trelse.
a. primary #trtask
b. core #trcompetence
c. order #trqualifier
SCHOLARVAULT