Franklyn A Plus Pass
Solution Manual for Supply Chain
Management: A Logistics Perspective
11th Edition
by C. Langley, Robert Novack, Brian
Gibson & John Coyle
All Chapters 1-16| Expert Verified Answers
Fr
an
kl
yn
e
A
pl
us
Pa
1|Page
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, Franklyn A Plus Pass
CHAPTER 1 TEST QUESTIONS
True-False
1. The first decade of the twenty-first century was a period of rapid change for organizations, especially
businesses.
ANSWER: True, Page 5
2. A key element in Wal-Mart’s ability to discount brand name products was an understanding of the
criticality of efficiency in its logistics and supply chain system.
ANSWER: True, Page 6
3. Globalization has had little effect on consumers.
ANSWER: False, Page 7
4. Supply and demand has become less volatile as managers become more adept at controlling the
elements.
ANSWER: False, Page 8
5. Outsourcing is a fairly new concept.
ANSWER: False, Page 9
Fr
6. SAB should examine their off-shore purchasing policy, even though the products are sourced from the
an
U.S.
ANSWER: True, Page 9
kl
yn
7. It is expected that some or all of the BRIC countries (Brazil, Russia, India & china) will replace the so-
called VISTA countries (Vietnam, Indonesia, S. Africa, Turkey and Argentina)as low cost producers of
e
various products and services.
A
ANSWER: False, Page 9
pl
8. The world economy still favors the United States and European countries, even though China and India
us
can participate in the global economy much more readily.
ANSWER: False, Page 10
Pa
2|Page
ss
, Franklyn A Plus Pass
9. It is predicted that social networks such as Facebook and Twitter will influence supply chains because
of their impact on customer demand and the speed of information transfers.
ANSWER: True, Page 10
10. The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic
conditions and World War 2
ANSWER: False, Page 12
11. Even though there are references to supply chain management in the 1980s, SCM did not capture the
attention of senior-level management until the 1990s.
ANSWER: True, Page 15
12. Supply chain managers no longer need to worry about sub optimization in light of today’s technology.
ANSWER: False, Page 19
Multiple Choice
13. Most retailers are essentially supply chain companies since
A. they dominate the consumer market.
b. own their warehouses and trucks.
Fr
c. they buy products produced by others.
d. engage in off-shore sourcing.
an
ANSWER: c, Page 6
kl
yn
14. Which of the below is not one of the external forces driving the rate of change and shaping our
economic and political landscape?
e
a. Government policy
A
b. Technology
c. Environmental concerns
pl
d. Globalization
us
ANSWER: c, Page 7
Pa
3|Page
ss
, Franklyn A Plus Pass
15. Outsourcing involves
a. moving company facilities away from the home office.
b. hiring foreign nationals to manage parts of the business.
c. obtaining materials, parts, and products from other companies.
d. building a factory in another country.
ANSWER: c, Page 9
16. Some individuals describe the current consumer as the ―click here‖ generation because
a. we all have Internet access.
b. we no longer wait for information to be ―pushed out‖ to us.
c. we buy so much merchandise on line.
d. we take little time to make purchasing decisions.
ANSWER: b, Page 10
17. The demographics of our society has changed because
a. the ―Baby Boom‖ generation is now turning 60.
b. of the increase in two-career families and single-parent households.
c. of immigration.
Fr
d. birth rates have changed.
an
ANSWER: b, Page 12
kl
18. The Supply Chain Concept
yn
a. is very new and considered cutting edge technology.
b. is highly dependent of computerization.
e
c. is not always well understood by senior managers.
A
d. developed from the previous Physical Distribution concept.
pl
ANSWER: d, Page 15
us
Pa
4|Page
ss
Solution Manual for Supply Chain
Management: A Logistics Perspective
11th Edition
by C. Langley, Robert Novack, Brian
Gibson & John Coyle
All Chapters 1-16| Expert Verified Answers
Fr
an
kl
yn
e
A
pl
us
Pa
1|Page
ss
, Franklyn A Plus Pass
CHAPTER 1 TEST QUESTIONS
True-False
1. The first decade of the twenty-first century was a period of rapid change for organizations, especially
businesses.
ANSWER: True, Page 5
2. A key element in Wal-Mart’s ability to discount brand name products was an understanding of the
criticality of efficiency in its logistics and supply chain system.
ANSWER: True, Page 6
3. Globalization has had little effect on consumers.
ANSWER: False, Page 7
4. Supply and demand has become less volatile as managers become more adept at controlling the
elements.
ANSWER: False, Page 8
5. Outsourcing is a fairly new concept.
ANSWER: False, Page 9
Fr
6. SAB should examine their off-shore purchasing policy, even though the products are sourced from the
an
U.S.
ANSWER: True, Page 9
kl
yn
7. It is expected that some or all of the BRIC countries (Brazil, Russia, India & china) will replace the so-
called VISTA countries (Vietnam, Indonesia, S. Africa, Turkey and Argentina)as low cost producers of
e
various products and services.
A
ANSWER: False, Page 9
pl
8. The world economy still favors the United States and European countries, even though China and India
us
can participate in the global economy much more readily.
ANSWER: False, Page 10
Pa
2|Page
ss
, Franklyn A Plus Pass
9. It is predicted that social networks such as Facebook and Twitter will influence supply chains because
of their impact on customer demand and the speed of information transfers.
ANSWER: True, Page 10
10. The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic
conditions and World War 2
ANSWER: False, Page 12
11. Even though there are references to supply chain management in the 1980s, SCM did not capture the
attention of senior-level management until the 1990s.
ANSWER: True, Page 15
12. Supply chain managers no longer need to worry about sub optimization in light of today’s technology.
ANSWER: False, Page 19
Multiple Choice
13. Most retailers are essentially supply chain companies since
A. they dominate the consumer market.
b. own their warehouses and trucks.
Fr
c. they buy products produced by others.
d. engage in off-shore sourcing.
an
ANSWER: c, Page 6
kl
yn
14. Which of the below is not one of the external forces driving the rate of change and shaping our
economic and political landscape?
e
a. Government policy
A
b. Technology
c. Environmental concerns
pl
d. Globalization
us
ANSWER: c, Page 7
Pa
3|Page
ss
, Franklyn A Plus Pass
15. Outsourcing involves
a. moving company facilities away from the home office.
b. hiring foreign nationals to manage parts of the business.
c. obtaining materials, parts, and products from other companies.
d. building a factory in another country.
ANSWER: c, Page 9
16. Some individuals describe the current consumer as the ―click here‖ generation because
a. we all have Internet access.
b. we no longer wait for information to be ―pushed out‖ to us.
c. we buy so much merchandise on line.
d. we take little time to make purchasing decisions.
ANSWER: b, Page 10
17. The demographics of our society has changed because
a. the ―Baby Boom‖ generation is now turning 60.
b. of the increase in two-career families and single-parent households.
c. of immigration.
Fr
d. birth rates have changed.
an
ANSWER: b, Page 12
kl
18. The Supply Chain Concept
yn
a. is very new and considered cutting edge technology.
b. is highly dependent of computerization.
e
c. is not always well understood by senior managers.
A
d. developed from the previous Physical Distribution concept.
pl
ANSWER: d, Page 15
us
Pa
4|Page
ss
