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WGU C720 Complete OA Prep Guide
Questions and Correct Answers/ Latest
Update / Already Graded
Inputs
Ans: People, capital, material, money
Outputs
Ans: Services and goods
Sustainability
Ans: Defined broadly in operations and supply chain
management as the ethical issues an organization faces to
balance financial performance while maintaining social
responsibility standards and a responsible environmental
profile.
VIRAL
Ans: Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
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The advantage must provide Value to consumers; it should be
Inimitable (not easily imitated), Rare, and an organization must
have the Aptitude (capability) and Lifespan (sustainability) to
earn appropriate returns on the advantage.
Productivity
Ans: A mathematical calculation; it is the ratio of the outputs
achieved divided by the inputs consumed to achieve those
outputs.
6 Types of Inventory
Ans: o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
Raw Materials
Ans: These parts and materials are obtained from suppliers and
are used in the production process.
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Work-in-process (WIP)
Ans: These are partly finished parts, components, sub-
assemblies, or modules.
Finished Goods
Ans: Items are ready to ship to the customer. No more work is
required.
Replacement parts inventory
Ans: These are maintained to replace other parts in machinery
or equipment as those parts wear out
Supplies
Ans: Parts or materials are used to support the production
process but not usually a component of the product. These
items, such as lubricant and cutting tools, are consumed in the
production process.
Transportation (pipeline):
Ans: The portion of inventory that is in the process of being
shipped through the distribution system.
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4 Types of Demand
Ans: o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Ans: Demand which occurs in response to planned events such
as advertising, publicity or promotion. The release of a popular
game franchise's latest version often causes peak demand for a
few days or weeks.
Seasonal Demand
Ans: Demand as shoppers adjust their purchase velocity in line
with holidays, especially Christmas. But Halloween,
Thanksgiving and even St. Patrick's Day also create seasonal
demand for certain kinds of merchandise.
Unexpected Demand
Ans: Demand which occurs due to a usually-unexpected event.
For example, an underdog school may upset a favorite during
All rights reserved © 2025/ 2026 |
WGU C720 Complete OA Prep Guide
Questions and Correct Answers/ Latest
Update / Already Graded
Inputs
Ans: People, capital, material, money
Outputs
Ans: Services and goods
Sustainability
Ans: Defined broadly in operations and supply chain
management as the ethical issues an organization faces to
balance financial performance while maintaining social
responsibility standards and a responsible environmental
profile.
VIRAL
Ans: Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
All rights reserved © 2025/ 2026 |
, Page |2
The advantage must provide Value to consumers; it should be
Inimitable (not easily imitated), Rare, and an organization must
have the Aptitude (capability) and Lifespan (sustainability) to
earn appropriate returns on the advantage.
Productivity
Ans: A mathematical calculation; it is the ratio of the outputs
achieved divided by the inputs consumed to achieve those
outputs.
6 Types of Inventory
Ans: o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
Raw Materials
Ans: These parts and materials are obtained from suppliers and
are used in the production process.
All rights reserved © 2025/ 2026 |
, Page |3
Work-in-process (WIP)
Ans: These are partly finished parts, components, sub-
assemblies, or modules.
Finished Goods
Ans: Items are ready to ship to the customer. No more work is
required.
Replacement parts inventory
Ans: These are maintained to replace other parts in machinery
or equipment as those parts wear out
Supplies
Ans: Parts or materials are used to support the production
process but not usually a component of the product. These
items, such as lubricant and cutting tools, are consumed in the
production process.
Transportation (pipeline):
Ans: The portion of inventory that is in the process of being
shipped through the distribution system.
All rights reserved © 2025/ 2026 |
, Page |4
4 Types of Demand
Ans: o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Ans: Demand which occurs in response to planned events such
as advertising, publicity or promotion. The release of a popular
game franchise's latest version often causes peak demand for a
few days or weeks.
Seasonal Demand
Ans: Demand as shoppers adjust their purchase velocity in line
with holidays, especially Christmas. But Halloween,
Thanksgiving and even St. Patrick's Day also create seasonal
demand for certain kinds of merchandise.
Unexpected Demand
Ans: Demand which occurs due to a usually-unexpected event.
For example, an underdog school may upset a favorite during
All rights reserved © 2025/ 2026 |
