PGA Golf Management 3.0 Level 3 Exam 2025
What makes interpretation of quantitative data more
desirable than qualitative data? – Answer ☑️Quantitative
information is clearly defined and less susceptible to
differences of opinion among people interpreting the data
Why is customer demographics an external factor? –
Answer ☑️Because external factors are the things that
affect the business from the outside, and customer
demographics impact the business and are not within the
business
What type of information is typically provided by qualitative
data? – Answer ☑️Qualitative data informs the planning
team “how” and “why” things are happening. Qualitative
data often informs the planning team about the quality of the
business offerings, such as condition of the course,
enjoyment, or satisfaction of customers
,What examples would be considered internal data sources
for planning purposes? – Answer ☑️These include staffing,
course maintenance, types of amenities, and business
marketing and promotions- basically anything that can be
generated on site.
What type of data is cost of goods sold? –
Answer ☑️Quantitative Data
What information would be most useful to the planning team
interested in measuring the facility’s past or current
successes? – Answer ☑️Quantitative Data
The effectiveness of a golf professional’s business plan for
managing day-to-day operations in a golf shop depends on
what? – Answer ☑️Operational Strategies
How would opportunities and threats be categorized in a
SWOT analysis? – Answer ☑️External Factors
,How might the results of a SWOT analysis affect core
business functions? – Answer ☑️A properly organized and
prioritized SWOT analysis gives a summary of the current
state of the facility’s business, but it also helps determine
the direction the business should take. The SWOT provides
valuable input when developing new goals, objectives, and
strategies for improvement later in the business planning
process.
When conducting a SWOT analysis for Human Resources,
what are examples of relevant data sources? –
Answer ☑️Job descriptions, hiring and training,
scheduling, evaluating and continuing education
How might revenues be affected at a nearby daily fee course
if the local tire plant has major layoffs? – Answer ☑️There
may be a decrease in rounds and revenue earned
When defining a business, what are examples of
weaknesses that may be disclosed by performing a SWOT
analysis? – Answer ☑️If a merchandise line is not selling
well, is it important enough to devote money and energy to
, improve sales, or should the merchandise line be dropped in
favor of one that will sell better?
What is being evaluated when reviewing information data
from trends in local consumer spending? –
Answer ☑️Whether a threat is internal or external
What should govern the decision to pursue an opportunity? –
Answer ☑️The results of the SWOT analysis
What criteria must be used to improve the following
objective: “Improve range profits and customer satisfaction”
? – Answer ☑️SMART goals
The new manager of a ten-year-old private course, currently
doing an average of 5,000 tournament rounds per year,
proposes to increase tournament rounds by 50% by the end
of next year. What criteria is missing from this proposed
goal? – Answer ☑️The objective is not realistic
What makes interpretation of quantitative data more
desirable than qualitative data? – Answer ☑️Quantitative
information is clearly defined and less susceptible to
differences of opinion among people interpreting the data
Why is customer demographics an external factor? –
Answer ☑️Because external factors are the things that
affect the business from the outside, and customer
demographics impact the business and are not within the
business
What type of information is typically provided by qualitative
data? – Answer ☑️Qualitative data informs the planning
team “how” and “why” things are happening. Qualitative
data often informs the planning team about the quality of the
business offerings, such as condition of the course,
enjoyment, or satisfaction of customers
,What examples would be considered internal data sources
for planning purposes? – Answer ☑️These include staffing,
course maintenance, types of amenities, and business
marketing and promotions- basically anything that can be
generated on site.
What type of data is cost of goods sold? –
Answer ☑️Quantitative Data
What information would be most useful to the planning team
interested in measuring the facility’s past or current
successes? – Answer ☑️Quantitative Data
The effectiveness of a golf professional’s business plan for
managing day-to-day operations in a golf shop depends on
what? – Answer ☑️Operational Strategies
How would opportunities and threats be categorized in a
SWOT analysis? – Answer ☑️External Factors
,How might the results of a SWOT analysis affect core
business functions? – Answer ☑️A properly organized and
prioritized SWOT analysis gives a summary of the current
state of the facility’s business, but it also helps determine
the direction the business should take. The SWOT provides
valuable input when developing new goals, objectives, and
strategies for improvement later in the business planning
process.
When conducting a SWOT analysis for Human Resources,
what are examples of relevant data sources? –
Answer ☑️Job descriptions, hiring and training,
scheduling, evaluating and continuing education
How might revenues be affected at a nearby daily fee course
if the local tire plant has major layoffs? – Answer ☑️There
may be a decrease in rounds and revenue earned
When defining a business, what are examples of
weaknesses that may be disclosed by performing a SWOT
analysis? – Answer ☑️If a merchandise line is not selling
well, is it important enough to devote money and energy to
, improve sales, or should the merchandise line be dropped in
favor of one that will sell better?
What is being evaluated when reviewing information data
from trends in local consumer spending? –
Answer ☑️Whether a threat is internal or external
What should govern the decision to pursue an opportunity? –
Answer ☑️The results of the SWOT analysis
What criteria must be used to improve the following
objective: “Improve range profits and customer satisfaction”
? – Answer ☑️SMART goals
The new manager of a ten-year-old private course, currently
doing an average of 5,000 tournament rounds per year,
proposes to increase tournament rounds by 50% by the end
of next year. What criteria is missing from this proposed
goal? – Answer ☑️The objective is not realistic
