APCO EMD TEST FINAL EXAM 2025/2026 NEWEST ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+

BLS Cold - Ans →A resource with basic life support capability dispatched and told to respond in a normal response mode. BLS Hot - Ans →A resource with basic life support capability dispatched and told to respond in an emergency response mode. ALS Hot - Ans →A resource with advanced life support capability dispatched and told to respond in n emergency response mode. Full Response - Ans →When "everything rolls" using the emergency response mode. - Anxious - Ans →Attributes of a successful EMD include all of the following except: - Helpful - Anxious - Compassionate - Polite Blind Environment - Ans →Field medical personnel work on the patients directly. Because EMD's work in a __________, they must rely on the patient self-reporting or a third party. - State and identify the roles and responsibilities of an EMD - Obtain sufficient and accurate information from callers to dispatch resources - Give appropriate pre-arrival instructions to callers as locally approved medical interrogation guidecards indicate. - Ans →The APCO Institute EMD Course was designed to provide enough material to ensure you will be able to: (Select all that apply) - State and identify the roles and responsibilities of an EMD - Obtain sufficient and accurate information from callers to dispatch resources - Give appropriate pre-arrival instructions to callers as locally approved medical interrogation guidecards indicate. - Diagnose the medical/traumatic issue for responders Emergency Medical Dispatcher - Ans →The acronym, "EMD" stands for: Local - Ans →Fire personnel are often part of the __________ EMS system because they have received specialized medical training. As such, they are used as resources for emergency medical services. Resource Allocation - Ans →One of the most important functions of an EMD is: Confidentiality - Ans →A successful EMD must maintain a higher level of __________. Current and valid CPR certification - Ans →In addition to the Public Safety Telecommunicator prerequisite, all students MUST also have: Hot Response - Ans →Responding to the scene "lights & sirens" is considered a: Coordinating & Dispatching - Ans →An EMD is responsible for __________ and __________ EMS resources based in the predetermined response configurations found in the locally medically approved guidecards. - Training in the use and handling of center equipment - Ans →This course will provide training in all the following areas, EXCEPT: - Understanding the role of an EMD - Training in the use and handling of center equipment - Obtain enough information through Vital Points Questions - Give appropriate pre-arrival instructions when followed correctly The EMS system - Ans →As an emergency medical dispatcher, you play a vitally important role in: True - Ans →T/F: An EMD's job requires confidentiality in accordance with the agency's SOPS. False - Ans →T/F: Medical advice provided over the phone cannot help patients and could actually be dangerous. - Know the neighbors and family - Ans →Utilizing resources effectively means making the best use of what you have available, in order to accomplish this goal you need to do all the following except: - Be familiar with your agency's capabilities - Know the neighbors and family - Follow your EMD guidecards - Recognized the importance of conserving higher-level education Damages - Ans →__________ is anything awarded to winning plaintiffs in a lawsuit. Negligence - Ans →__________ contains three types and is defined as a failure to act or perform in a particular situation as any other reasonable, prudent telecommunicator (with the same or similar training) would do under the same or similar circumstances. Simple Negligence - Ans →__________ is defined as negligent conduct that was not purposeful or caused by "malicious intent." Agency & Individual - Ans →To reduce liability, risk management must be approached at which two levels: Liability - Ans →__________ means you are ultimately responsible for your own actions. True - Ans →T/F: Agencies can reduce their liability by using a well-organized, written orientation and training programs for new employees. True - Ans →T/F: Argumentative/combative attitude on the part of the EMD is a common source of litigation. - All of the Above - Ans →Standard of Care can be defined at which levels of government: - Local - State - Federal - All of the Above - None of the Above Emergency Rule - Ans →The ___________ is one who is faced with an emergency cannot be held to the same standard of conduct as someone who is not faced with such a situation. All Callers Interrogation - Ans →Which of the guidecard types can be used on all types of 911 calls? Phase 1 - Ans →The All Callers Interrogation falls under which phase of dispatch? Phase 2 - Ans →Dispatching a call falls under which phase of dispatch? Phase 3 - Ans →Pre-arrival instructions fall under which phase of dispatch?