LOWA Introduction to Management Midterm
2 (University of Iowa) Questions & Answers
1.Correlation between missed classes and final points: r=.41
2.Definition of management: Getting work done through others
3.How do I get help?: 1. Do your homework = search for your answers firs
2.Think strategically about who to ask
3.Prepare a good question
4.Be patient, kind, and professional
4.Life lessons: 1. The most effective and most respected people show
initiative and look for answers before relying on other people
2.Sometimes the person sitting next to you is the best source of
information
3.Even if your boss really likes you, do not bother him or her with
questions that you should be able to answer yourself
4.Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5.Make other people feel that their work is important, even if you
are not sure whether it is
6.Gratitude gains you a great deal of good will from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean
you don't get the answers you need
7.Sometimes a short face-to-face meeting is the best way to get
questions an- swered, and the best way to get to know someone
,8.Your time is valuable. So is theirs. People who schedule ahead of
time will get attention. People who don't may be ignored
9.Asking the right person, the right way, is the best way to get the right
answer and gain respect in the process
5.Types of managers: Top
managers Middle managers
First-line managers
Team leaders
6.Top managers: Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
perfor- mance
-creating a positive organizational culture through language and action
-monitoring their business environments
7.Middle managers: Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those
objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a
company
-monitoring and managing the performance of the subunits and individu
managers who report to them
-implementing the changes or strategies generated by top managers
,Have control over company's resources, finances, budgets
8.First-line managers: Responsible for:
-managing the performance of entry-level employees who are directly
responsible for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
9.Team leaders: Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve
problems, and work efficiently with each other
-fostering good relationships and addressing problematic ones within
their teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
10.Models: Useful simplifications of reality
11.Four functions of managers:
Planning Organizing
Leading
Controlling
12.Planning: "determining organizational goals and a means for achievin
them"
-setting goals and deciding on action
-developing rules and procedures
-developing budgets and plans
, -all managers plan, no matter what level they are
13.Organizing: "deciding where decisions will be made, who will do what
jobs and tasks, and who will work for whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
14.Leading: "inspiring and motivating workers to work hard to achieve
organiza- tional goals"
2 (University of Iowa) Questions & Answers
1.Correlation between missed classes and final points: r=.41
2.Definition of management: Getting work done through others
3.How do I get help?: 1. Do your homework = search for your answers firs
2.Think strategically about who to ask
3.Prepare a good question
4.Be patient, kind, and professional
4.Life lessons: 1. The most effective and most respected people show
initiative and look for answers before relying on other people
2.Sometimes the person sitting next to you is the best source of
information
3.Even if your boss really likes you, do not bother him or her with
questions that you should be able to answer yourself
4.Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5.Make other people feel that their work is important, even if you
are not sure whether it is
6.Gratitude gains you a great deal of good will from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean
you don't get the answers you need
7.Sometimes a short face-to-face meeting is the best way to get
questions an- swered, and the best way to get to know someone
,8.Your time is valuable. So is theirs. People who schedule ahead of
time will get attention. People who don't may be ignored
9.Asking the right person, the right way, is the best way to get the right
answer and gain respect in the process
5.Types of managers: Top
managers Middle managers
First-line managers
Team leaders
6.Top managers: Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
perfor- mance
-creating a positive organizational culture through language and action
-monitoring their business environments
7.Middle managers: Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those
objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a
company
-monitoring and managing the performance of the subunits and individu
managers who report to them
-implementing the changes or strategies generated by top managers
,Have control over company's resources, finances, budgets
8.First-line managers: Responsible for:
-managing the performance of entry-level employees who are directly
responsible for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
9.Team leaders: Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve
problems, and work efficiently with each other
-fostering good relationships and addressing problematic ones within
their teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
10.Models: Useful simplifications of reality
11.Four functions of managers:
Planning Organizing
Leading
Controlling
12.Planning: "determining organizational goals and a means for achievin
them"
-setting goals and deciding on action
-developing rules and procedures
-developing budgets and plans
, -all managers plan, no matter what level they are
13.Organizing: "deciding where decisions will be made, who will do what
jobs and tasks, and who will work for whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
14.Leading: "inspiring and motivating workers to work hard to achieve
organiza- tional goals"
