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Identify the missing word in the following sentence:
In the Now-to-New Approach, the greatest value opportunity is associated with
the need for [?] to change, and in this, mechanical approaches tend to fail.
a) Technology
b) People
c) Processes
d) Leadership ---------CORRECT ANSWER-----------------Correct Answer: B
In the Now-to-New Approach, the greatest value opportunity is associated with
the need for people to change, and in this, mechanical approaches tend to fail.
Which of the following statements is true about the role of a business relationship
manager?
1. They should own the partner relationship.
2. They should be seen as the single point of contact.
,a) Only 1 is true
b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true ---------CORRECT ANSWER-----------------Correct Answer: A
A business relationship manager "owns" the partner relationship.
Which mindset is helpful when the BRM is not able to identify with the Partner's
problem?
a) Explorer Mindset
b) Cultivator Mindset
c) Connector Mindset
d) Investor Mindset ---------CORRECT ANSWER-----------------Correct Answer: C
The Connector Mindset is helpful when a person is too distant from the problem
themselves but has a connection to help their partner.
Why is a shift from organizational alignment to organizational convergence
becoming a necessity?
a) Organizations are moving away from formal titles, such as CEO
b) Convergence allows for more emphasis on reaction to demand
c) Convergence facilitates centralization
d) Individual strategic goals are insufficient to address challenges of mutual
interest ---------CORRECT ANSWER-----------------Correct Answer: D
,Today's highly dynamic work environment requires the breaking down of
traditional barriers and silos within an organization and ensuring strategic
capabilities are networked throughout. Organizational alignment is evolving
into convergence, where individual strategic goals spread across different teams
merge into a unified plan that addresses challenges of mutual interest.
Which of the following would be defined as INTANGIBLE value?
a) Pride
b) Revenue
c) Profit
d) Expense ---------CORRECT ANSWER-----------------Correct Answer: A
Pride is an intangible value.
Which of the following statements would identify a business relationship manager
as a PRACTITIONER according to the Business Relationship Manager Role
Competency Model?
1. Ability to collaborate with business partners and provider domains on complex
problems.
2. Good organizational and industry acumen; actively participates in initiatives.
a) Only 1 is true
b) Only 2 is true
, c) Both 1 and 2 are true
d) Neither 1 or 2 is true ---------CORRECT ANSWER-----------------Correct Answer: A
Practitioners collaborate on complex problems.
Which of the following evolving culture actions are linked to satisfying purpose?
1. Starting with a conversation around purpose and linking the meeting results to
purpose.
2. Ensuring the employee experience is directly linked to satisfying organizational
purpose.
a) Only 1 is true
b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true ---------CORRECT ANSWER-----------------Correct Answer: C
Practical BRM actions that link evolving culture to satisfying purpose include:
"Starting with a conversation around purpose and linking the meeting results to
purpose, and Ensuring the employee experience is directly linked to satisfying
organizational purpose."
Which framework contains the tools that will help communicate and accurately
measure relationship value?
a) Build Partnership Framework