1|Page
CALP Exam 2025 | ALL QUESTIONS AND
CORRECT ANSWERS | ALREADY GRADED
A+ | VERIFIED ANSWERS | LATEST
VERSION 2025 | BRAND NEW VERSION
What are important factors to teamwork in the workplace? .....answer.....-
Understanding the Teams goals
- Understanding your role
- Keep the lines of communication clear and open
- Network outside your team
What is the 7 step process to planning? .....answer.....1. Set and share your
goals
2. Build specific objectives and timelines
3. Identify barriers
4. Determine the contacts and skills you have to acquire
5. Prepare a plan with specific steps to meet your goals and objectives
6. Measure progress on a regular basis
7. Revise as necessary
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Explain the "Big Rocks Approach" .....answer.....- Prioritizing
- Put the more critical and important tasks first
List important components to time management .....answer.....- use tools
- know your deadlines
- focus
- work on similar tasks in a batch or group
- minimize your time consumers
What should you do when emailing prospective residents? .....answer.....-
Be clear
- Be concise
- Check spelling and grammar
- Use a friendly writing style
- Follow fair housing and other laws
What can virtual leasing look like with prospective residents? .....answer.....-
Video tours, live or recorded
- Website demonstration
- Self tours
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- Phone calls
The term effective rent means? .....answer.....Rental rates reduced by any
concession
formula for economic occupancy .....answer.....(GPR - concessions - bad
debt - vacancy = x / Original GPR)
The implementation and use of a resident portal can increase the
effectiveness of the staffs .....answer.....Communication with the
apartment community
Which focus in a sales presentation is most likely to increase a leasing
professionals effectiveness? .....answer.....Emotional appeal
Residential properties are permitted to use which screening criteria to legally
discriminate? .....answer.....Rental history
What are the physical change made to an apartment home or common area
to protect the hair housing rights of the persons with disabilities act?
.....answer.....Modifications
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formula for closing ratio? .....answer.....leases closed/traffic
how are leasing professionals critical to the success of the property?
.....answer.....- they show and lease the apartment
- deal with and serve residents
- market to prospective residents
What are a few responsibilities of a leasing professional? .....answer.....-
Conduct on-site tours
- Communicate with residents
- Shop/ visit competition
- Inspect apartments for tour and move-in readiness
- Inspect and process applications for leasing, prepare lease
documents
List factors of a "professional image" .....answer.....- Dress professionally
-Use appropriate language
-Always act in an ethical manner
CALP Exam 2025 | ALL QUESTIONS AND
CORRECT ANSWERS | ALREADY GRADED
A+ | VERIFIED ANSWERS | LATEST
VERSION 2025 | BRAND NEW VERSION
What are important factors to teamwork in the workplace? .....answer.....-
Understanding the Teams goals
- Understanding your role
- Keep the lines of communication clear and open
- Network outside your team
What is the 7 step process to planning? .....answer.....1. Set and share your
goals
2. Build specific objectives and timelines
3. Identify barriers
4. Determine the contacts and skills you have to acquire
5. Prepare a plan with specific steps to meet your goals and objectives
6. Measure progress on a regular basis
7. Revise as necessary
,2|Page
Explain the "Big Rocks Approach" .....answer.....- Prioritizing
- Put the more critical and important tasks first
List important components to time management .....answer.....- use tools
- know your deadlines
- focus
- work on similar tasks in a batch or group
- minimize your time consumers
What should you do when emailing prospective residents? .....answer.....-
Be clear
- Be concise
- Check spelling and grammar
- Use a friendly writing style
- Follow fair housing and other laws
What can virtual leasing look like with prospective residents? .....answer.....-
Video tours, live or recorded
- Website demonstration
- Self tours
,3|Page
- Phone calls
The term effective rent means? .....answer.....Rental rates reduced by any
concession
formula for economic occupancy .....answer.....(GPR - concessions - bad
debt - vacancy = x / Original GPR)
The implementation and use of a resident portal can increase the
effectiveness of the staffs .....answer.....Communication with the
apartment community
Which focus in a sales presentation is most likely to increase a leasing
professionals effectiveness? .....answer.....Emotional appeal
Residential properties are permitted to use which screening criteria to legally
discriminate? .....answer.....Rental history
What are the physical change made to an apartment home or common area
to protect the hair housing rights of the persons with disabilities act?
.....answer.....Modifications
, 4|Page
formula for closing ratio? .....answer.....leases closed/traffic
how are leasing professionals critical to the success of the property?
.....answer.....- they show and lease the apartment
- deal with and serve residents
- market to prospective residents
What are a few responsibilities of a leasing professional? .....answer.....-
Conduct on-site tours
- Communicate with residents
- Shop/ visit competition
- Inspect apartments for tour and move-in readiness
- Inspect and process applications for leasing, prepare lease
documents
List factors of a "professional image" .....answer.....- Dress professionally
-Use appropriate language
-Always act in an ethical manner
