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Exam (elaborations)

PHR Certification

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Exam of 37 pages for the course PHR Certification at PHR Certification (PHR Certification)

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PHR Certification with question and answers 2025




Accounts Payable - correct answerMoney an organization owes its vendors and suppliers.



Accounts Receivable - correct answerMoney an organization's customers owe the organization.



Action Plans - correct answerDetailed steps a unit, department, or team will take in order to
achieve short-term objectives.



Amendment - correct answerModification or the Constitution or a law; modification may be
either formal (written) or informal (unwritten).



Assets - correct answerFinancial, physical, and sometiems intangible properties an organization
owns.



Balance Sheet - correct answerStatement of a firm's financial position at a particular time.



Balanced scorecard - correct answerMeasurement approach that provides an overall picture of
an organization's performance as measured against goals in finance, customers, internal
business processes, and learning and growth.



Bill - correct answerProposal presented to a legislative body for possible enactment as a law.



Break-even analysis - correct answerAnalysis that shows point in time at which total revenue
associated with a program is equal to the total cost of the program.



Business Case - correct answerDescription of an organizational challenge and possible
alternative solutions, arguing for specific solution.

,Capacity - correct answerTo an operations department, the ability to yield output.



Cash flow statement - correct answerRecord of how much cash is flowing into and out of an
organization, including its sources or destinations.



Centralization - correct answerDegree to which decision-making authority is restricted to higher
levels of management in an organization.



Code of ethics - correct answerPrinciples of conduct within an organization that guide decision
making and behavior.



Consumer price index - correct answerMeasure of the average change over time in the prices
paid by consumers for goods and services.



Control - correct answerTo an operations department, an after-the-fact evaluation of a
company's ability to meet its own specifications and its customers' needs.



Correlation - correct answerMeasure that indicates the relationship between two variables.



Cost-benefit analysis - correct answerRatio of value created to cost of creating that value; allows
management to determine the financial impact particular activities and programs have on an
organization's profitability.



Decentralization - correct answerDegree to which decision-making authority is given to lower
levels in an organization's hierarchy.



Departmentalization - correct answerWay an organization groups jobs to coordinate work.



Divestiture - correct answerSale by a company of an asset that is not performing well, that is not
core to the company's business, or that is worth more as a separate entity.

,Divisional structure - correct answerOrganizational structure in which segments ae separated by
product, customer or market, or region.



Due diligence - correct answerProcess of conducting an intensive investigation of an
organization as one of the first steps in a pending merger or acquisition.



Electronic Communications Privacy Act (ECPA) - correct answerAct that makes it unlawful to
intercept messages in transmission, access stored information on electronic communication
services, or disclose this information.



Enterprise management - correct answerIntegrated processes and tools to allow information
sharing and process management across functions, sometimes even with external partners,
such as suppliers.



Environmental scanning - correct answerProcess that involves a systematic survey and
interpretation of relevant data to identify external opportunities and threats.



Equity - correct answerAmount of owners' or shareholders' portion of a business.



Ethics - correct answerSystem of moral principles and values that establish appropriate conduct.



Extended organization - correct answerAlliance between organizations to create processes and
information channels that allow communication and collaboration.



Financial ratios - correct answerCalculations designed to describe an organization's financial
health and performance from various perspectives.



Foreign Corrupt Practices Act (FCPA) - correct answerProhibits American companies from
making corrupt payments to foreign officials for the purpose of obtaining or keeping business.



Formula budgeting - correct answerForm of budgeting in which an average cost is applied to
comparable expenses and general funding is changed by a specific amount.

, Functional structure - correct answerOrganizational structure that defines departments by what
services they contribute to the organization's overall mission.



Gantt chart - correct answerProject planning tool that graphically displays activities of a project
in sequential order and plots them against time.



Generation X - correct answerGroup of people born roughly between the years of 1965 - 1980



Generation Y - correct answerGroup of people born after 1980.



Gross domestic product (GDP) - correct answerEstimate of the total value of goods and services
produced in a country in a given year.



Gross profit margin - correct answerRatio of gross profit to net sales.



HR audit - correct answerProcess to measure the effectiveness and efficiency of HR programs
and positions.



Human capital - correct answerCombined knowledge, skills, and experience of a company's
employees.



Human resource information system (HRIS) - correct answerSystematic tool for gathering,
storing, maintaining, retrieving, and revising HR data.



Human resource management (HRM) - correct answerDesign of formal systems in an
organization that ensure the effective and efficient use of human capital to accomplish
organizational goals.



Income statement - correct answerStatement comparing revenues, expenses, and profits over a
specified period of time, usually a year or a quarter.

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July 15, 2025
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