g g g g g
An Integrated Approach to Online Marketing
g g g g g g
3rd Edition by Simon Kingsnorth.
g g g g g g
All Chapters 1 - 22
g g g g
,TABLE OF CONTENT g g
g Chapter g1: gThe gfoundati gons gof gdigital gmarketing.
ggggggggggggggg Page g: g2
g Chapter g2: gUnderstanding gthe gdigital gecosystem g g
gg Page g: g10 g g
g Chapter g3: gIntegrating gdigital ginto gwider
organization gstrategy gPage g: g13 g
g
Chapter g4: gUnderstanding gthe gevolving gdigital
consumer gPage g: g17
g
Chapter g5: gBarriers, gconsiderations gand gdata
protection gin gdigital gmarketing gstrategy gPage g: g21
g
Chapter g6: gEnabling gtechnologies gfor gonline
g
marketing gand gdigital gtransformation gPage g: g25
g
Chapter g7: gPlanning gyour gdigital gmarketing
g
strategy g–Objectives, gPage g: g29 g
g
Chapter g8: gSEO gstrategy gand gorganic gtechniques
Page g: g34 g
g
Chapter g9: gBuilding gand goptimizing ga gwinning
paid gsearch gstrategy gPage g: g38 g
g
Chapter g10: gDisplay gadvertising gand
programmatic gtargeting gPage g: g42
g
g Chapter g11: gTailoring gyour gsocial gmedia gstrategy
. Page g: g45 g
g g
,Chapter g12: gMarketing gautomation, gmessaging
and gemail gmarketing g– gthe gunsung gheroes. gPage g:
g
50 gChapter g13: gAffiliates gschemes gand
g
partnerships gto gdeliver ghighly gtargeted gleads
g
Page g: g53 g
g
Chapter g14: gLead ggeneration gthat gdelivers gresults g.
Page g: g56 g
g
Chapter g15: gContent gstrategy g– ga gkey gpillar gof
success gPage g: g60
g
Chapter g16: gPersonalizing gthe gcustomer gjourney
and gdigital gexperience gPage g: g65 g
g
Chapter g17: gEffective gExperience gDesign g(XD) g.
Page g: g69 g
g
Chapter g18: gOptimizing gyour ge-commerce gplatform
. Page g: g72 g
g g
Chapter g19: gManaging gloyalty, gCRM gand gdata g.
Page g: g75 g
g
Chapter g20: gMeasuring gsuccess gthrough gdata
analytics gand greporting gPage g: g80 g
g
Chapter g21: gProviding ga gsmooth gonline gservice
and gcustomer gexperience gPage g: g84 g
g
Chapter g22: gPutting gtogether gyour gdigital
marketing gstrategy. gPage g: g87
g
, Digital gMarketing gStrategy g3e gby gSimon gKingsnorth
g Chapter g1: gThe gfoundations gof gdigital gmarketing
g Test gbank ganswers
1. a), gb), gd), ge)
2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a), gb)