MGT UKY 301 Exam 4 Kirn UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Group - CORRECT ANSWER - two or more freely interacting individuals who share norms
and goals and have a common identity
Team - CORRECT ANSWER - A small group whose members have complementary skills;
have a common purpose, goals, and approach; and hold themselves mutually accountable. Teams
work together to produce results.
Formal Groups - CORRECT ANSWER - created to accomplish specific goals, group assigned
by organizations or its managers to accomplish specific goals.
Informal Groups - CORRECT ANSWER - created for friendship; a group formed by people
whose overriding purpose is getting together for friendship or a common interest.
Types of Teams (5) - CORRECT ANSWER - -work teams
-project teams
-cross-functional teams
-self-managed teams
-virtual teams
Work Teams - CORRECT ANSWER - have a clear purpose that all members share; usually
permanent, and members must give their complete commitment to the team's purpose in order
for the team to succeed
Project Teams - CORRECT ANSWER - assembled to solve a particular problem or complete
a specific task, such as brainstorming new marketing ideas for one of the company's products
, Cross-Functional Teams - CORRECT ANSWER - include members from different areas
within an organization, such as finance, operations, and sales
Self-Managed Teams - CORRECT ANSWER - groups of workers who are given
administrative oversight for their task domains. "Do the work themselves"
Virtual teams - CORRECT ANSWER - work together over time and distance via electronic
media to combine effort and achieve common goals
Benefits of Virtual Teams - CORRECT ANSWER - -Reduced real-estate costs
-Ability to leverage diverse knowledge, skills, and experience across geography
-Ability to share knowledge of diverse markets
-Can reduce work-life conflicts
Tuckmans Five-Stage Model - CORRECT ANSWER - 1. Forming - "Why are we here?"
2. Storming - "Why are we fighting over who's in charge and who does what?"
3. Norming - "Can we agree on roles and work as a team?"
4. Performing - "Can we do the job properly?"
5. Adjourning - "Can we help members transition out?"
Forming - CORRECT ANSWER - the first stage of team development, in which team
members meet each other, form initial impressions, and begin to establish team norms
Storming - CORRECT ANSWER - the second stage of development, characterized by
conflict and disagreement, in which team members disagree over what the team should do and
how it should do it
Norming - CORRECT ANSWER - the third stage of team development, in which team
members begin to settle into their roles, group cohesion grows, and positive team norms develop
ACTUAL Exam Questions and CORRECT
Answers
Group - CORRECT ANSWER - two or more freely interacting individuals who share norms
and goals and have a common identity
Team - CORRECT ANSWER - A small group whose members have complementary skills;
have a common purpose, goals, and approach; and hold themselves mutually accountable. Teams
work together to produce results.
Formal Groups - CORRECT ANSWER - created to accomplish specific goals, group assigned
by organizations or its managers to accomplish specific goals.
Informal Groups - CORRECT ANSWER - created for friendship; a group formed by people
whose overriding purpose is getting together for friendship or a common interest.
Types of Teams (5) - CORRECT ANSWER - -work teams
-project teams
-cross-functional teams
-self-managed teams
-virtual teams
Work Teams - CORRECT ANSWER - have a clear purpose that all members share; usually
permanent, and members must give their complete commitment to the team's purpose in order
for the team to succeed
Project Teams - CORRECT ANSWER - assembled to solve a particular problem or complete
a specific task, such as brainstorming new marketing ideas for one of the company's products
, Cross-Functional Teams - CORRECT ANSWER - include members from different areas
within an organization, such as finance, operations, and sales
Self-Managed Teams - CORRECT ANSWER - groups of workers who are given
administrative oversight for their task domains. "Do the work themselves"
Virtual teams - CORRECT ANSWER - work together over time and distance via electronic
media to combine effort and achieve common goals
Benefits of Virtual Teams - CORRECT ANSWER - -Reduced real-estate costs
-Ability to leverage diverse knowledge, skills, and experience across geography
-Ability to share knowledge of diverse markets
-Can reduce work-life conflicts
Tuckmans Five-Stage Model - CORRECT ANSWER - 1. Forming - "Why are we here?"
2. Storming - "Why are we fighting over who's in charge and who does what?"
3. Norming - "Can we agree on roles and work as a team?"
4. Performing - "Can we do the job properly?"
5. Adjourning - "Can we help members transition out?"
Forming - CORRECT ANSWER - the first stage of team development, in which team
members meet each other, form initial impressions, and begin to establish team norms
Storming - CORRECT ANSWER - the second stage of development, characterized by
conflict and disagreement, in which team members disagree over what the team should do and
how it should do it
Norming - CORRECT ANSWER - the third stage of team development, in which team
members begin to settle into their roles, group cohesion grows, and positive team norms develop
