WGU C722 Project Management EXAM (2025) QUESTIONS
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Three essential drivers that must be achieved to generate positive characteristics in project
teams - (ANSWERS)Cohesiveness, Trust, Motivation %%%%%%
The five stages Dr. Bruce Tuckman (1965) introduced of group development -
(ANSWERS)Forming, Storming, Norming, Performing, Adjorning
Forming - (ANSWERS)In this stage, team members may be meeting for the first time. Often, no
one really knows much about anyone else on the team. It may be premature to refer to this
group of individuals as a team. It is a time of introduction and forming relationships and
understanding from exchange of information.
Storming - (ANSWERS)Team members are beginning to know about each other, but they do not
yet understand how to work together. Members may "jockey for position" within the team. The
dynamics of working together beyond any written statement of "roles and responsibilities" are
being established. Personalities surface, showing the strengths, weaknesses, and personal
needs of each individual on the team. Integration into a team may come with some struggle and
conflict.
Norming - (ANSWERS)Team members have "figured out" how they will interact with each other.
Working relationships are beginning to form. Trust and understanding is beginning to form
between team members. They are beginning to feel comfortable working together and openly
and willingly sharing information.
Performing - (ANSWERS)Team members are fully comfortable working together. Trust has been
developed. Working relationships have jelled. Work is being conducted and project progress is
occurring.
Adjourning - (ANSWERS)This only occurs when all the team's work has been completed and the
team is no longer required. This may occur at any time in the project life cycle.
Co-located Teams - (ANSWERS)involves team members physically working at the same
location or holding project meetings together in a common setup.
Virtual Teams - (ANSWERS)are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building or across
continents.
Two common situations occur that may prompt a change to the baseline scope -
(ANSWERS)The scope may be expanded to include additional functionality or the scope may
be diminished due to changes in the project environment such as reduced funding or
requirements or changing time/due date.
,WGU C722 Project Management EXAM (2025) QUESTIONS
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Scope creep - (ANSWERS)occurs when the project team integrates enhancements to the scope
without proper evaluation and approval. %%%%%%
Work performance data - (ANSWERS)will identify the work activities that are completed,
partially completed, or not started.
Risk register - (ANSWERS)is a list of potential risks, how the risks will be monitored, and what
action will be taken should the risk event occur.
Corrective action - (ANSWERS)is a document issued to identify quality failures and how they
will be corrected. The deliverable itself may need to be reworked and the project plan may need
to be revised to ensure that future deliverables do not include the same error.
The Four Categories of Change - (ANSWERS)Contingency plans, improvement changes,
external events, scope change
The change management system - (ANSWERS)is in place to formally identify, evaluate, decide,
and communicate project changes.
Recording - (ANSWERS)is the process of documenting and archiving project-related
information.
Reporting - (ANSWERS)is a key nonverbal communications methodology used to inform and to
document project information.
Weekly status reports that are often working documents for the team to communicate: -
(ANSWERS)Accomplishments, Issues, Schedules, Resource utilization
Monthly status reports for senior stakeholders that would include: - (ANSWERS)Project
overview bragging about progress, Issues including red light (critical) problems needing
immediate resolution, yellow light items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization and plans
Monthly Financial Report - (ANSWERS)showing progress against the budget quantifying monies
spent and planned to be spent and identifying issues with recommendations for resolution
Change management reporting - (ANSWERS)showing changes identified, requiring approval,
and resolution.
Project controls - (ANSWERS)are the data gathering, management, and analytical processes
used to predict, understand, and constructively influence the time and cost outcomes of a
project or program.
, WGU C722 Project Management EXAM (2025) QUESTIONS
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Three Aspects of Project Quality - (ANSWERS)quality management, quality %%%%%%
assurance, and
quality control.
Quality management - (ANSWERS)is the process of identifying the customer's requirements
and how they will be measured.
Quality assurance - (ANSWERS)is the process of validating that the requirements and
measurements are appropriate for the project environment.
Quality control - (ANSWERS)is the process of monitoring and changing project execution to
ensure that activities are being executed as planned and will result in meeting the customer
requirements. It is the monitoring and controlling process that occurs during project execution.
Standards - (ANSWERS)are requirements that are generally accepted by a group of firms that
produce similar products or services.
Requirements - (ANSWERS)are what the customer needs to achieve from the completed
project.
Quality audits - (ANSWERS)are rigorous reviews of the project performance. These reviews are
often completed by groups of experts outside of the project team such as a company's quality
assurance (QA) department or an outside consultant.
Positive outcomes of the audit - (ANSWERS)Identifying issues before we go into production
Identifying best practices that can be adopted by future project teams
Identifying lessons learned that can improve performance on other projects
Identifying problems that can be corrected before additional costs are incurred
Checklists - (ANSWERS)are one way of monitoring that activities/tasks have been addressed
and one method of assuring that all needed documents are written.
Project charters - (ANSWERS)contain enough information to understand who the project
sponsor and project manager are, the purpose the project, a general idea of the scope, budget,
and schedule.
Statement of Work (SOW) - (ANSWERS)defines the project's outcomes in terms of objectives,
specific deliverables, acceptance criteria, technical requirements, milestones, constraints,
and assumptions.
Work Breakdown Structure (WBS) - (ANSWERS)is a methodical deconstruction of deliverables
into activities and then tasks to be performed. It details each activity that must be completed.
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Three essential drivers that must be achieved to generate positive characteristics in project
teams - (ANSWERS)Cohesiveness, Trust, Motivation %%%%%%
The five stages Dr. Bruce Tuckman (1965) introduced of group development -
(ANSWERS)Forming, Storming, Norming, Performing, Adjorning
Forming - (ANSWERS)In this stage, team members may be meeting for the first time. Often, no
one really knows much about anyone else on the team. It may be premature to refer to this
group of individuals as a team. It is a time of introduction and forming relationships and
understanding from exchange of information.
Storming - (ANSWERS)Team members are beginning to know about each other, but they do not
yet understand how to work together. Members may "jockey for position" within the team. The
dynamics of working together beyond any written statement of "roles and responsibilities" are
being established. Personalities surface, showing the strengths, weaknesses, and personal
needs of each individual on the team. Integration into a team may come with some struggle and
conflict.
Norming - (ANSWERS)Team members have "figured out" how they will interact with each other.
Working relationships are beginning to form. Trust and understanding is beginning to form
between team members. They are beginning to feel comfortable working together and openly
and willingly sharing information.
Performing - (ANSWERS)Team members are fully comfortable working together. Trust has been
developed. Working relationships have jelled. Work is being conducted and project progress is
occurring.
Adjourning - (ANSWERS)This only occurs when all the team's work has been completed and the
team is no longer required. This may occur at any time in the project life cycle.
Co-located Teams - (ANSWERS)involves team members physically working at the same
location or holding project meetings together in a common setup.
Virtual Teams - (ANSWERS)are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building or across
continents.
Two common situations occur that may prompt a change to the baseline scope -
(ANSWERS)The scope may be expanded to include additional functionality or the scope may
be diminished due to changes in the project environment such as reduced funding or
requirements or changing time/due date.
,WGU C722 Project Management EXAM (2025) QUESTIONS
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Scope creep - (ANSWERS)occurs when the project team integrates enhancements to the scope
without proper evaluation and approval. %%%%%%
Work performance data - (ANSWERS)will identify the work activities that are completed,
partially completed, or not started.
Risk register - (ANSWERS)is a list of potential risks, how the risks will be monitored, and what
action will be taken should the risk event occur.
Corrective action - (ANSWERS)is a document issued to identify quality failures and how they
will be corrected. The deliverable itself may need to be reworked and the project plan may need
to be revised to ensure that future deliverables do not include the same error.
The Four Categories of Change - (ANSWERS)Contingency plans, improvement changes,
external events, scope change
The change management system - (ANSWERS)is in place to formally identify, evaluate, decide,
and communicate project changes.
Recording - (ANSWERS)is the process of documenting and archiving project-related
information.
Reporting - (ANSWERS)is a key nonverbal communications methodology used to inform and to
document project information.
Weekly status reports that are often working documents for the team to communicate: -
(ANSWERS)Accomplishments, Issues, Schedules, Resource utilization
Monthly status reports for senior stakeholders that would include: - (ANSWERS)Project
overview bragging about progress, Issues including red light (critical) problems needing
immediate resolution, yellow light items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization and plans
Monthly Financial Report - (ANSWERS)showing progress against the budget quantifying monies
spent and planned to be spent and identifying issues with recommendations for resolution
Change management reporting - (ANSWERS)showing changes identified, requiring approval,
and resolution.
Project controls - (ANSWERS)are the data gathering, management, and analytical processes
used to predict, understand, and constructively influence the time and cost outcomes of a
project or program.
, WGU C722 Project Management EXAM (2025) QUESTIONS
AND (DETAILED ANSWERS) WITH COMPLETE SOLUTIONS
!@#$%%%%%
Three Aspects of Project Quality - (ANSWERS)quality management, quality %%%%%%
assurance, and
quality control.
Quality management - (ANSWERS)is the process of identifying the customer's requirements
and how they will be measured.
Quality assurance - (ANSWERS)is the process of validating that the requirements and
measurements are appropriate for the project environment.
Quality control - (ANSWERS)is the process of monitoring and changing project execution to
ensure that activities are being executed as planned and will result in meeting the customer
requirements. It is the monitoring and controlling process that occurs during project execution.
Standards - (ANSWERS)are requirements that are generally accepted by a group of firms that
produce similar products or services.
Requirements - (ANSWERS)are what the customer needs to achieve from the completed
project.
Quality audits - (ANSWERS)are rigorous reviews of the project performance. These reviews are
often completed by groups of experts outside of the project team such as a company's quality
assurance (QA) department or an outside consultant.
Positive outcomes of the audit - (ANSWERS)Identifying issues before we go into production
Identifying best practices that can be adopted by future project teams
Identifying lessons learned that can improve performance on other projects
Identifying problems that can be corrected before additional costs are incurred
Checklists - (ANSWERS)are one way of monitoring that activities/tasks have been addressed
and one method of assuring that all needed documents are written.
Project charters - (ANSWERS)contain enough information to understand who the project
sponsor and project manager are, the purpose the project, a general idea of the scope, budget,
and schedule.
Statement of Work (SOW) - (ANSWERS)defines the project's outcomes in terms of objectives,
specific deliverables, acceptance criteria, technical requirements, milestones, constraints,
and assumptions.
Work Breakdown Structure (WBS) - (ANSWERS)is a methodical deconstruction of deliverables
into activities and then tasks to be performed. It details each activity that must be completed.
