Travel Career Development, Chapter 1,
Overview of Travel & the Tourism Industry
Exam 2025 Questions and Answers
American Society of Travel Agents (ASTA) - ....ANSWER ...-The trade association
that Lappis governments, presents educational programs, and speaks to the public on
behalf of its members, including travel counselors and others in the travel industry.
Benefit - ....ANSWER ...-A positive result that a feature brings to a particular
client.
Business travel - ....ANSWER ...-Travel undertaken for the purpose of conducting
business, including meetings, convention, and incentive travel; also known as corporate
travel.
Commission - ....ANSWER ...-A percentage of the sale or a fee paid to a sales
person for selling a product.
Commodity - ....ANSWER ...-Something that varies little and has the same value
everywhere. Ex: Airline seats; not cruises
Conference system - ....ANSWER ...-A system by which a group of suppliers
controls the sale of their product, appointing agents to sell it and establishing a standard
contract.
…FOR STUDENTS ONLY…©️2025 ALL RIGHTS RESERVED… 1
, Corporate travel - ....ANSWER ...-Travel undertaking for the purpose of
conducting business; also known as business travel. (Nondiscretionary travel)
Demographic segmentation - ....ANSWER ...-The process of categorizing people
according to characteristics such as age, sex, or marital status.
Dependables - ....ANSWER ...-In Plog's analysis people who value familiarity and
comfort and focus on every day problems. They tend to visit popular places when they
travel and return to the same places each year.
Distributor - ....ANSWER ...-A company that acts as an intermediary between
suppliers and travelers, helping travellers obtain the goods and services owned by
suppliers.
Familiarization (fam) trip - ....ANSWER ...-A trip offered to travel professionals at
a reduced rate so they can inspect hotels and restaurants and sample area attractions,
services.
Feature - ....ANSWER ...-An inherent characteristic of a product or service.
High season - ....ANSWER ...-The season when rates and traffic peak
Hospitality industry - ....ANSWER ...-The industry that supplies hotel
accommodations and food and beverage services.
Incentive travel - ....ANSWER ...-Travel offered as a prize a reward for employees,
usually for productivity or sales performance.
…FOR STUDENTS ONLY…©️2025 ALL RIGHTS RESERVED… 2
Overview of Travel & the Tourism Industry
Exam 2025 Questions and Answers
American Society of Travel Agents (ASTA) - ....ANSWER ...-The trade association
that Lappis governments, presents educational programs, and speaks to the public on
behalf of its members, including travel counselors and others in the travel industry.
Benefit - ....ANSWER ...-A positive result that a feature brings to a particular
client.
Business travel - ....ANSWER ...-Travel undertaken for the purpose of conducting
business, including meetings, convention, and incentive travel; also known as corporate
travel.
Commission - ....ANSWER ...-A percentage of the sale or a fee paid to a sales
person for selling a product.
Commodity - ....ANSWER ...-Something that varies little and has the same value
everywhere. Ex: Airline seats; not cruises
Conference system - ....ANSWER ...-A system by which a group of suppliers
controls the sale of their product, appointing agents to sell it and establishing a standard
contract.
…FOR STUDENTS ONLY…©️2025 ALL RIGHTS RESERVED… 1
, Corporate travel - ....ANSWER ...-Travel undertaking for the purpose of
conducting business; also known as business travel. (Nondiscretionary travel)
Demographic segmentation - ....ANSWER ...-The process of categorizing people
according to characteristics such as age, sex, or marital status.
Dependables - ....ANSWER ...-In Plog's analysis people who value familiarity and
comfort and focus on every day problems. They tend to visit popular places when they
travel and return to the same places each year.
Distributor - ....ANSWER ...-A company that acts as an intermediary between
suppliers and travelers, helping travellers obtain the goods and services owned by
suppliers.
Familiarization (fam) trip - ....ANSWER ...-A trip offered to travel professionals at
a reduced rate so they can inspect hotels and restaurants and sample area attractions,
services.
Feature - ....ANSWER ...-An inherent characteristic of a product or service.
High season - ....ANSWER ...-The season when rates and traffic peak
Hospitality industry - ....ANSWER ...-The industry that supplies hotel
accommodations and food and beverage services.
Incentive travel - ....ANSWER ...-Travel offered as a prize a reward for employees,
usually for productivity or sales performance.
…FOR STUDENTS ONLY…©️2025 ALL RIGHTS RESERVED… 2
