What percent tax on foreign earnings held offshore in cash accounts was imposed by
new U.S. federal tax law in 2018?
A. 5.5
B. 10.5
C. 25.5
D. 15.5
E. 20.5
According to the chapter, "______ may be the single-greatest threat to successful
strategy implementation."
A. Social media rumor versus fact
B. Resistance to change
C. Data breaches
D. Low customer loyalty
E. Ineffective organizational structure
"All of our locations will be open at least two evenings per week until 8:30 p.m." is an
example of a(n)
A. objective.
B. administration.
C. procedure.
D. policy.
E. goal.
Who is featured at the beginning of the chapter as a most "exemplary strategist?"
A. Former CEO of GE, Jack Welch
B. Albert Einstein
C. Former CEO of PepsiCo, Indra Nooyi
D. President Donald Trump
E. Revered Billy Graham
Which statement below is not a guideline for developing an organizational chart?
A. Make sure the chair of the board is not also the CEO or president of the company.
B. Make sure the CEO of the firm does not also carry the title of President.
C. Make sure every executive has one boss; lines in the chart should be drawn
accordingly, assuring unity of command.
,D. Avoid a functional-type structure for all but the smallest firms.
E. Make sure only presidents of divisions report to the CEO.
Which statement(s) below is FALSE?
A. Organizational structure is more a strategy implementation than a strategy
formulation issue.
B. A recommended guideline in developing an organizational structure is to avoid letting
a single individual be both chairman of the board and CEO of a company.
C. Organizational structure is important for gaining and sustaining competitive
advantage.
D. The percentage of large companies in the United States with a chief operating
officer (COO) has declined almost every year for a decade, to about 60 percent today.
E. A recommended guideline in developing an organizational structure is to avoid
having a particular person reporting to more than one person in the chain of command.
Perceptual mapping is a marketing tool associated with _____.
A. portfolio analysis
B. target marketing
C. product positioning
D. value chain analysis
E. market segmentation
When developing an organizational chart, you should
A. recommend dual titles for executives.
B. make sure that the chief financial officer is not at the same level as the chief
operating officer (COO).
C. have employees report to more than one person in the chain of command.
D. have division presidents report to a chief operating officer (COO).
E. use the title "president" for the top executive of the firm.
When developing an organizational chart, you should
A. recommend dual titles for executives.
B. make sure that the chief financial officer is not at the same level as the chief
operating officer (COO).
C. have employees report to more than one person in the chain of command.
D. have division presidents report to a chief operating officer (COO).
E. use the title "president" for the top executive of the firm.
What statement below is FALSE?
A. Conflict can be managed.
B. Conflict can arouse emotions.
C. Conflict can serve to energize opposing groups into action.
,D. Conflict may help managers identify problems.
E. Conflict is always bad.
The term "corporate wellness" has largely been replaced by what new term?
A. Corporate vitality
B. Corporate healthiness
C. Sustainability
D. Corporate fitness
E. Corporate well-being
According to Schein, what statement below is not included as a useful element in linking
culture to strategy?
A. Designing of physical spaces, facades, and buildings
B. Deliberate role modeling, teaching, and coaching by leaders
C. How the organization is designed and structured
D. Explicit reward and status system and promotion criteria
E. Benchmarking
The divisional structure can be organized by ____.
A. customer or technology
B. process or customer
C. geographic area or human resource function
D. region or factory
E. customer or creditor
The divisional structure can be organized by ____.
A. customer or technology
B. process or customer
C. geographic area or human resource function
D. region or factory
E. customer or creditor
Which statement below is FALSE?
A. Reengineering is characterized by many tactical (short-term, business function-
specific) decisions.
B. Reengineering does not usually affect an organizational chart.
C. Reengineering does not usually affect the organizational structure.
D. Reengineering does not usually imply job loss or employee layoffs.
E. Reengineering is an analogous term for benchmarking.
Which is NOT a characteristic of policies?
, A. Reduce the amount of time managers spend making decisions
B. Let both employees and managers know what is expected of them
C. Allow coordination across organizational units
D. Represent the basis for allocating resources
E. Provide a basis for management control
What type of structure is the most complex of all the organizational designs or
structures?
A. Conglomerate
B. Functional
C. Strategic business unit (SBU)
D. Division by process
E. Matrix
Which statement below is FALSE?
A. Among 342 professions in the United States, women earn more than men in only
nine.
B. On average, women, earn 25 percent less than men in the United States.
C. In the United States today, the average age for women to get married is 30 years old
for those with a college degree, and 26 years old for those with only a high school
degree.
D. More women than men earn both undergraduate and graduate degrees in the United
States.
E. There are more female CEOs in the United States than male CEOs.
What is the broad term that refers to all other terms listed below. The term can apply to
all divisions and departments (such as "We are an equal opportunity employer"), or to a
single department ("Employees in this department must take at least one training and
development course each year").
A. Rules
B. Procedures
C. Methods
D. Policies
E. Guidelines
Which statement below is FALSE?
A. Structure dictates how an organization's resources will be allocated.
B. Changes in structure often require changes in an organization's strategies.
C. Symptoms of an ineffective organizational structure include too many meetings being
attended by too many peoplE.
D. Consumer goods companies tend to emulate the divisional structure-by-product form