TEST BANK ISBN;9781119905653 for Operations Management Creating Value Along the Supply Chain 9th Edition By Russell and Taylor all chapters 1 to 17 complete

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Operations Management Creating Value Alon
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g the Supply Chain, 11th Edition (Russell)Verifi
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ed Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS UD UD




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRob
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erta S. Russell, Bernard W. Taylor ud ud ud ud ud




Concept Check Questions for Learning Objectives
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Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources ud



d. Finance
e. All of the above ud ud ud




Difficulty: Easy ud d
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2. Operations is often described as ud ud ud ud



a. the creative core of an organization ud ud ud ud ud



b. a transformation process
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c. the source of firm profitability ud ud ud ud



d. all of the above ud ud ud




Difficulty: Easy ud d
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Answer: b ud




The Evolution of Operations and Supply Chain Management
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1. ud helped to enable the Industrial Revolution.
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a. Linear programming ud



b. Quality circles ud



c. Interchangeable parts ud



d. The Internet ud




Difficulty: Easy ud d
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2. The Principles of Scientific Management were proposed by
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a. Adam Smith ud



b. Henry Ford ud



c. Frederick Taylor ud




Operations Management Creating Value Along the Supply Chain
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, d. Elton Mayo ud




Difficulty: Easy ud d
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Answer: c ud




3. Supply chain management emerged as
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a. companies started to outsource production ud ud ud ud



b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers ud ud ud ud ud ud ud



d. all of the above ud ud ud




Difficulty: Easy ud d
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Answer: d ud




4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico

Difficulty: Easy ud d
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Answer: b ud




Globalization
1. Globalization has grown rapidly due to ud ud ud ud ud



a. World trade agreements ud ud



b. The Internet ud



c. Outsourcing
d. All of the above ud ud ud




Difficulty: Easy ud d
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Answer: d ud




2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea ud




Difficulty: Moderate
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Answer: a ud




3. Companies go global to ud ud ud



a. take advantage of favorable costs ud ud ud ud



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