CP&L FINAL EXAM NEWEST 2025 ACTUAL EXAM
COMPLETE 200 QUESTIONS AND CORRECT
DETAILED ANSWERS WITH RATIONALES (VERIFIED
ANSWERS) |ALREADY GRADED A+||LATEST EXAM
VERSION!!!
Anxiety - Answer-A noticeable increase or change in
behavior
Supportive - Answer-An empathic, non-judgmental
approach attempting to alleviate. (Listening, take a break)
Defensive - Answer-Beginning stage of loss of rational.
(Belligerent, Challenging)
Directive - Answer-Staff takes control of the potential
escalation. (Timer, Walk)
Acting-Out Person - Answer-Total loss of control.
Nonviolent Crisis Intervention - Answer-Restraint is last
resort
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Tension Reduction - Answer-Decreases in emotional and
physical energy that occurs after a person acts out,
regaining rational.
Therapeutic Rapport - Answer-Crying, falling asleep,
apologizing, hugging.
Proxemics - Answer-1 1/2-3 feet space (depends on size,
gender, cultural)
Paraverval Communication - Answer-Tone, Volume,
Candance
Verbal Escalation Continuum - Answer-Question, Refusal,
Release, Intimidation, Tension Reduction
Questioning - Answer-Information seeking
Challenging- questioning authority, evasive, attempting to
draw staff in
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Questioning interventions - Answer-give arational
response
stick to the topic, ignore the challenge
Refusal - Answer-non-compliance, loss of rational
Refusal Interventions - Answer-set limits- First...Then
Release - Answer-verbal acting out and emotional outburst
Release interventions - Answer-allow student to act out,
remove audience
Intimidation - Answer-verbal/nonverbal
Intimidation Intervention - Answer-seek assistance, avoid
hands on, take it serious
Tension Reduction - Answer-A drop in energy, low level
defensive