Behavior and Styles
Which of the following describes the leadership characteristic "modeling of behavior"?
• "Walking the talk"
Which are components of emotional intelligence? Select all that apply.
• Social skills
• Empathy
• Motivation
Which component of emotional intelligence is described as the ability to understand the
emotional make-up of other people and to treat people according to their emotional
reactions?
• Empathy
Which leadership concept is defined as leadership that focuses on creating organizational
change, particularly a new mission, strategy, or culture?
• Transformational leadership
Which situational leadership style should be used in a crisis to kick start a program or
turnaround, or to deal with problem employees?
• Coercive
Fostering working together toward a common goal by communicating up, down, and
across the organization is which leadership characteristic?
• Ensuring teamwork and communication
Which is an example of balancing competing priorities?
• Using a balanced scorecard
Identifying and discussing issues and potential solutions with powerful formal and informal
leaders is which leadership characteristic?