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Exam (elaborations)

ProQA Dispatch Protocols – Verified Q&A for Medical, Behavioral, and Operational Scenarios

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This document provides a wide-ranging set of verified ProQA questions and answers addressing dispatch protocol selection, clinical symptom interpretation, CAD navigation, and municipal handling procedures. It includes detailed scenarios for medical and behavioral calls, priority symptom identification, protocol-specific logic (e.g., overdose, stroke, seizures), keyboard shortcuts, determinant codes, and regional call processing instructions. A complete reference for EMS dispatchers and QA exam preparation.

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Proqa
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Uploaded on
June 10, 2025
Number of pages
8
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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ProQa Questions with verified answers
4 Criteria that must be met to utilize the Aspirin Diagnostic Tool:
Ans✓✓✓ Chest Pain present, alert, 16 years or older, not stroke
symptoms present.


A ground level fall is from a standing position. Ans✓✓✓ True


Blue/cyanotic/purple is a color of clinical significance. Ans✓✓✓ True


Caller complaining about neighbor setting off fire works, which protocol
would you use? Ans✓✓✓ Disturbance/Nuisance (113)


Caller reporting CO Alarm going off and feeling dizzy, what protocol
should be used? Ans✓✓✓ carbon Monoxide (8)


Caller reporting her mother and sister are fighting, what protocol would
you use? Ans✓✓✓ Domestic disturbance (114) family disturbance


Caller reporting his roommate is acting "off", not her normal self". No
history of diabetes or drug use. What protocol would you use?
Ans✓✓✓ Mental Disorder (Behavioral Problems) (121)

, Caller reporting she thinks someone is contaminating her food, what
protocol would you used? Ans✓✓✓ Bomb found/Suspicious
Package/Product contamination (108)


Caller reporting student is in the office shaking really bad. She has
never seen this from the student before. What protocol would you use?
Ans✓✓✓ Convulsions/Seizures (12)


Caller requesting a lift assist no injury, what protocol would be used?
Ans✓✓✓ Miscellaneous (122)


Caller spontaneously provides seeing smoke inside their home. Which
protocol would you use? Ans✓✓✓ Structure Fire (69) echo response


Caller states "it feels like I'm going to pass out." What protocol?
Ans✓✓✓ Unconscious/Fainting (31)


Dangerous (D)/Possibly Dangerous(P): Abdomen Ans✓✓✓ Possibly
Dangerous


Dangerous (D)/Possibly Dangerous(P): Amputation, except fingers or
toes Ans✓✓✓ Possibly Dangerous


Dangerous(D)/Possibly Dangerous(P): Back Ans✓✓✓ Possibly
Dangerous

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