lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
1
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
AIN3701 Assignment 2 (COMPLETE
MULTIPLE CHOICE,ASSURED EXCELLENCE.
AIN3701 – Data analysis and automation
Assignment 2 – 2025
Unique number:
721274 Deadline: 13
June 2025, at 22:00
INSTRUCTIONS:
SkyHigh Airlines
Company background
SkyHigh Airlines is a rapidly growing domestic airline that
provides affordable and reliable flights across South Africa
and neighbouring countries. With a focus on customer
service and operational efficiency, the airline has gained a
2
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
strong reputation in the market. SkyHigh Airlines offers
flights from Johannesburg to three major destinations:
Cape Town
Durban
Windhoek
To accommodate different types of passengers, SkyHigh
Airlines has two pricing categories:
Adult ticket pricing: Full fare for passengers 12 and above.
Child ticket pricing: Discounted fare for passengers under
12.
Booking procedure
Customers book their flights through the SkyHigh Airlines
call centre, where their bookings are handled by a call
centre agent. Once the booking details are confirmed,
customers have three payment options:
Electronic Funds Transfer (EFT) – Customers can make a
direct bank transfer.
3
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
Credit Card – Payments can be made immediately using
a credit card.
Cash Payment on the Day of Flight – Customers can
choose to pay in cash at the
SkyHigh Airlines kiosk before boarding their flight.
Recently, the airline has undergone an external audit,
revealing potential discrepancies in ticket revenue records.
Internal audits, however, have not confirmed these
discrepancies, leading to a directive for a full recalculation
of all ticket sales for the month of February 2025.
4
AIN3701
Assignment 2
2025
1
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
AIN3701 Assignment 2 (COMPLETE
MULTIPLE CHOICE,ASSURED EXCELLENCE.
AIN3701 – Data analysis and automation
Assignment 2 – 2025
Unique number:
721274 Deadline: 13
June 2025, at 22:00
INSTRUCTIONS:
SkyHigh Airlines
Company background
SkyHigh Airlines is a rapidly growing domestic airline that
provides affordable and reliable flights across South Africa
and neighbouring countries. With a focus on customer
service and operational efficiency, the airline has gained a
2
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
strong reputation in the market. SkyHigh Airlines offers
flights from Johannesburg to three major destinations:
Cape Town
Durban
Windhoek
To accommodate different types of passengers, SkyHigh
Airlines has two pricing categories:
Adult ticket pricing: Full fare for passengers 12 and above.
Child ticket pricing: Discounted fare for passengers under
12.
Booking procedure
Customers book their flights through the SkyHigh Airlines
call centre, where their bookings are handled by a call
centre agent. Once the booking details are confirmed,
customers have three payment options:
Electronic Funds Transfer (EFT) – Customers can make a
direct bank transfer.
3
, lOMoARcPSD|44389878
AIN3701
Assignment 2
2025
Credit Card – Payments can be made immediately using
a credit card.
Cash Payment on the Day of Flight – Customers can
choose to pay in cash at the
SkyHigh Airlines kiosk before boarding their flight.
Recently, the airline has undergone an external audit,
revealing potential discrepancies in ticket revenue records.
Internal audits, however, have not confirmed these
discrepancies, leading to a directive for a full recalculation
of all ticket sales for the month of February 2025.
4
