Lewicki, Bruce Barry, David M. Saunders
Chapter 01
1. People all the time.
negotiate
2. The term is used to describe the competitive, win-lose situations such as
haggling over price that happens at yard sale, flea market, or used car lot.
bargaining
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3. Negotiating parties always negotiate by .
choice
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4. There are times when you should negotiate.
not
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5. Successful negotiation involves the management of _ (e.g., the price or the terms
of agreement) and also the resolution of .
tangibles; intangibles
,6. Independent $goparties $goare $goable $goto $gomeet $gotheir $goown without $gothe $gohelp $goand
$go assistance $goof $goothers.
needs
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7. The $gomix $goof $goconvergent $goand $goconflicting $gogoals $gocharacterizes $gomany relationships.
interdependent
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8. The of $gopeople's $gogoals, $goand $gothe of $gothe $gosituation $goin $gowhich
they $goare $gogoing $goto $gonegotiate, $gostrongly $goshapes $gonegotiation $goprocesses $goand
$go
$go outcomes.
interdependence; $gostructure
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9. Whether $goyou $goshould $goor $goshould $gonot $goagree $goon $gosomething $goin $goa $gonegotiation $godepends
$go entirely $goupon $gothe $goattractiveness $goto $goyou $goof $gothe $gobest $goavailable .
alternative
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10. When $goparties $goare $gointerdependent, $gothey $gohave $goto $gofind $goa $goway $goto their $godifferences.
resolve
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, 11. Negotiation $gois $goa that $gotransforms $go over $ go time.
process
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12. Negotiations $gooften $gobegin $gowith $gostatements $goof $goopening .
positions
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13. When $goone $goparty $goaccepts $goa $gochange $goin $gohis $goor $goher $goposition, $goa has $gobeen $gomade.
concession
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14. Two $goof $gothe $godilemmas $goin $gomutual $goadjustment $gothat $goall $gonegotiators $goface $goare $gothe $godilemma $goof
and $gothe $godilemma $goof .
honesty; $ g o trust
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15. Most $goactual $gonegotiations $goare $goa $gocombination $goof $goclaiming $goand value $ go processes.
creating
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