ACTUAL Exam Questions and CORRECT
Answers
1. Executives in a recent Gallup survey identified three traits that are important to become
successful managers. Which one is not on that list? - CORRECT ANSWER -
Individualism
2. Soft skills are highly sought because employees at all levels must be proficient at all of the
following EXCEPT ______. - CORRECT ANSWER - innovative thinking
3. There are three management role categories, as identified by Henry Mintzberg. Which one is
not one of these? - CORRECT ANSWER - Intrapersonal
4. Managers use their interpersonal skills as they perform management functions when they play
interpersonal roles such as ______. - CORRECT ANSWER - figurehead, leaders, and
liaison
5. Managers use their interpersonal skills when they play informational roles such as ______. -
CORRECT ANSWER - monitor, disseminator, and spokesperson
6. Managers use their conceptual decision-making management skills when they play decisional
roles such as ______. - CORRECT ANSWER - entrepreneur, disturbance handler,
resource allocator, and negotiator
7. Which level of manager coordinates employees across several functional departments? -
CORRECT ANSWER - project managers
8. Scientific management stresses efficiency through the development of what kind of skills? -
CORRECT ANSWER - technical skills
,9. Which of the following groups of scholars stressed efficiency in their studies? - CORRECT
ANSWER - Taylor, Gilbreth, and Gantt
10. Which of the following groups of scholars stressed rules and organizational structure? -
CORRECT ANSWER - Fayol, Weber, Barnard, and Follett
11. Which of the following groups of scholars prioritized human skills over technical skills? -
CORRECT ANSWER - Mayo, Maslow, and MacGregor
12. The research group that discovered the Hawthorne Effect was led by which of the following
scholars? - CORRECT ANSWER - Mayo
13. Which theory employs Maslow's hierarchy of needs, suggesting that motivation is a big
factor in performance? - CORRECT ANSWER - behavioral theory
14. Which kind of managers assumes that people dislike work and that employees will perform
at high levels only if managers plan, organize, and closely direct and control their work? -
CORRECT ANSWER - theory X managers
15. Which of the following integrates mathematics into decision making? - CORRECT
ANSWER - management science theory
16. Understanding how the parts fit together with the whole of the organization is a hallmark of
which theory? - CORRECT ANSWER - systems theory
17. Managers interested in figuring out how to help people learn to use new technology might be
interested in which theory? - CORRECT ANSWER - sociotechnical theory
18. Which of the following focuses on determining the best management approach for a given
environment or management system? - CORRECT ANSWER - contingency theory
,19. An integrative approach to management stresses which of the following to better understand
how an organization's subsystems interrelate? - CORRECT ANSWER - conceptual skills
20. Organizations that embrace knowledge management and learning engage all of their workers
in which of the following activities? - CORRECT ANSWER - problem solving, enabling
change, and continuous improvement
21. Learning organizations, which share knowledge through alliances with other organizations,
have three common characteristics. Which of the following is not one of these? - CORRECT
ANSWER - problem assessment
22. Evidence-based management replaces hunches and guesswork with which of the following? -
CORRECT ANSWER - research-backed best practices
23. Asking, acquiring, appraising, aggregating, applying, and assessing—the six A's—are
associated with which theory of management? - CORRECT ANSWER - evidence-based
management
24. In recent years, organizational success has been inextricably tied to the acquisition of
knowledge, which has made learning and knowledge management the responsibility of all
workers and organizations. - CORRECT ANSWER - True
1. We tend to view the world from our own self-focused views. This idea describes. - CORRECT
ANSWER - ethnocentrism
2. if you exchange 100 euro, you will get 72 British pounds. Based on this information , which of
the following statements is TRUE? - CORRECT ANSWER - The British pound is
stronger than euro.
3. Which of the following statements is TRUE regarding U.S business conducting foreign trade?
- CORRECT ANSWER - A weak dollar gives Americans traveling to other countries less
buying power but creates opportunities for American global businesses.
, 4. The organization that is dedicated to free global trade, setting trade disputes, negotiating
agreements, and stopping trade practices is. - CORRECT ANSWER - WTO
5. Which of the following describes a company that is primarily based within one country but
sells it's products in other countries? - CORRECT ANSWER - International organizations
6. All of the following are arguments against free trade except. - CORRECT ANSWER -
Equalizes standard of living
7. Women cant do as good of a job as men, they get emotional at work. This is an example of. -
CORRECT ANSWER - Stereotyping
8. ____ is a practice of ensuring that every employee feels they belong as a valued member of
the organization. - CORRECT ANSWER - Inclusion
9. All of the following are major types of workforce diversity outlines in the textbook EXCEPT.
- CORRECT ANSWER - Work Experience
10. Preference for informational hierarchies, teamwork with shared decisions, social media
sharing, flexible work schedules are common among members of which generation? -
CORRECT ANSWER - Gen Y
11. Which statement regarding the glass ceiling is most accurate? - CORRECT
ANSWER - The glass ceiling is a transparent barrier that keeps women and minorities
from rising above a certain level in organizations
12. The Americans with Disabilities Act defines disabilities as. - CORRECT ANSWER -
A mental or physical impairment that substantially limits one or more major like activities