Graded with Real Questions– 100% Verified
Q&A for Success
21) To which of the following categories does the chief financial officer (CFO) of an organization typically
belong?
A) Board of directors
B) Middle managers
C) Board of trustees
D) First-line managers
E) E) Top managers - ✔✔E
22) _______directly contribute to producing an organization's goods or services.
A) Staff managers
B) Top managers
C) Middle managers
D) Line managers
E) Trustees - ✔✔D
23) After doing something that might be considered unethical, a rationalizer says: "It's not really illegal."
This expresses a mistaken belief that:
A) because someone can be found to benefit from the behavior, it is also in the individual's or the
organization's best interests.
B) one's behavior is acceptable, especially in ambiguous situations.
C) the organization's (on behalf of whom the individual acts) best interests stand above all others.
D) as long as people have acted in good faith, their behavior is ethical.
E) The behavior is justified and cannot be held wrong at any time. - ✔✔B
,24) A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do
so, she should:
A) reduce a job or task to its basic physical motion.
B) implement division of labor in the workplace.
C) assure good human relations between workers.
D) define authority and responsibility for each worker.
E) create written guidelines for workers. - ✔✔C
25) represents one's willingness to work hard in applying one's capabilities to important tasks.
A) Commitment
B) Competency
C) Productivity
D) Intellect
E) Effectiveness - ✔✔A
26) A technical skill is the ability to:
A) manage ourselves and our relationships effectively.
B) use expertise to perform a task with proficiency.
C) focus on the "soft" skills at work.
D) think analytically and diagnose and solve complex problems.
E) work well in cooperation with other people. - ✔✔B
27) The_______view of ethical understanding and reasoning abilities considers ethical behavior to be
that which delivers the greatest good to the greatest number of people.
A) religious
B) moral rights
C) individualism
D) utilitarian
, E) justice - ✔✔D
28) Human skills are also referred to as______skills.
A) technical
B) emotional
C) intellectual
D) conceptual
E) interpersonal - ✔✔E
29) The _______approaches assume that people are social and self-actualizing, enjoy social
relationships, respond to group pressures, and search for personal fulfillment.
A) contingency thinking
B) scientific management
C) modern
D) behavioral
E) classical - ✔✔D
30) According to Mintzberg, the interpersonal roles of a manager primarily involve:
A) the giving, receiving, and analyzing of information.
B) interacting with people inside and outside the work unit.
C) making deals and forging agreements.
D) providing direction and instilling enthusiasm. - ✔✔B
31) Clinic directors in hospitals, deans in universities, and division managers in businesses belong to the
category of________
A) middle managers
B) board of trustees