1. Which organizational theory focuses on the ability of managers to make
adjustments as internal or external conditions change?: Contingency
theory
2. Which organizational theory recognizes that a change in one area will
impact other functional areas?: Modern theory, takes interconnectedness of
function into account. It recognizes that a single change can spread out to
affect other aspects of the organization.
3. Which organizational structure allows organizations to expand the
business by organizing by geographic locations. Each unit is autonomous
but controlled by central management.: Divisional structure
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,4. Which organizational structure is a hybrid between a "functional and
product structure." It is understood to be helpful in uncertain, quick-
changing environments and to improve communication across
departments, thus achieving timely responses to dynamic customer
problems.: Matrix structure 5. Which organizational character takes power
away from the top levels of an organization and spreads it out to lower-
level employees, and is associated with more decision-making among
lower-level employees, more procedural fairness to employees, and more
attractive job postings.: Decentralize decision making
6. What is advantage of a highly centralized structure?: efficiency is
improved as top people make decisions and set objectives for employees
underneath them. 7. A business would like to use an organizational theory
that focuses on employee productivity.
Which theory should be used by this business?: Scientific management. This
theory focuses on production and employee productivity.
, 8. What type of goals are "written for a department." The objectives are at
the bottom of the hierarchy and are shorter and "more specific" than
strategic goals.: Operational goals
9. Which ratio measures the operational efficiency of the business and
how much profit is being produced per dollar sale?: Return on Sales
(ROS)
10. Which organizational structure is organized into departments that
focus on regions and are appropriate when there are a large number of
products that require special attention.: Divisional structure
11. What type of management structure can impedes decision-making
ability, as decision-making is made at the top. Lower-level management
cannot make decisions rapidly?: A rigidly hierarchical chain of command
12. A private security company provides services in two locations that
each represent a specific unit. Security personnel report to their
immediate manager and a cross-functional leader. What type of
organizational structure is being used by this business?: Matrix structure