WGU - MBA - C202 - Managing Human
Capital - Ch1-4 Exam 2025 Questions and
Answers
Competitive advantage - ANS doing something differently from the competition that leads to
outperformance and success
human resource management - ANS the organizational function responsible for attracting,
hiring, developing, rewarding and retaining talent
staffing - ANS the process of planning, acquiring, deploying and retaining employees that
enables an organization to meet its talent needs and to execute its business strategy
total rewards - ANS the sum of all of the rewards employees receive in exchange for their
time, efforts and performance
direct financial compensation - ANS compensation received in the form of salary, wages,
commissions, stock options or bonuses
indirect financial compensation - ANS all the tangible and financially valued rewards that are
not included in direct compensation, including free meals, vacation time and health insurance
nonfinancial compensation - ANS rewards and incentives given to employees that are not
financial in nature including intrinsic rewards received from the job itself or from the work
environment
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Strategic risk, Operational risk, Financial risk and Compliance risk - ANS Managing human
resources strategically helps organizations manage four types of risk:
business strategy - ANS defines how a firm will compete in its marketplace
talent philosophy - ANS a system of beliefs about how an organization's employees should
be treated
human resource strategy - ANS links the entire human resource function with the firm's
business strategy
global mindset - ANS a set of individual attributes that enable you to influence individuals,
groups and organizations from diverse socio/cultural/institutional systems
superior value for their money - ANS To have a competitive advantage, a company must
ultimately be able to give customers ____________.
Employee Handbooks - ANS print of online materials that document the organization's HRM
policies and procedures
shared service center - ANS centralizes routine, transaction-based HRM activities
outsourcing - ANS hiring an external vendor to do work rathe than doing it internally
professional employer organization - ANS a company that leases employees to companies
that need them
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
Capital - Ch1-4 Exam 2025 Questions and
Answers
Competitive advantage - ANS doing something differently from the competition that leads to
outperformance and success
human resource management - ANS the organizational function responsible for attracting,
hiring, developing, rewarding and retaining talent
staffing - ANS the process of planning, acquiring, deploying and retaining employees that
enables an organization to meet its talent needs and to execute its business strategy
total rewards - ANS the sum of all of the rewards employees receive in exchange for their
time, efforts and performance
direct financial compensation - ANS compensation received in the form of salary, wages,
commissions, stock options or bonuses
indirect financial compensation - ANS all the tangible and financially valued rewards that are
not included in direct compensation, including free meals, vacation time and health insurance
nonfinancial compensation - ANS rewards and incentives given to employees that are not
financial in nature including intrinsic rewards received from the job itself or from the work
environment
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Strategic risk, Operational risk, Financial risk and Compliance risk - ANS Managing human
resources strategically helps organizations manage four types of risk:
business strategy - ANS defines how a firm will compete in its marketplace
talent philosophy - ANS a system of beliefs about how an organization's employees should
be treated
human resource strategy - ANS links the entire human resource function with the firm's
business strategy
global mindset - ANS a set of individual attributes that enable you to influence individuals,
groups and organizations from diverse socio/cultural/institutional systems
superior value for their money - ANS To have a competitive advantage, a company must
ultimately be able to give customers ____________.
Employee Handbooks - ANS print of online materials that document the organization's HRM
policies and procedures
shared service center - ANS centralizes routine, transaction-based HRM activities
outsourcing - ANS hiring an external vendor to do work rathe than doing it internally
professional employer organization - ANS a company that leases employees to companies
that need them
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
