Introduction to Management Final
(University of Iowa) Exam with Questions
and Correct Answers 2025
Correlation ,between ,missed ,classes ,and ,final ,points ,- ,CORRECT ,ANSWER-r=.41
Definition ,of ,management ,- ,CORRECT ,ANSWER-Getting ,work ,done ,through ,others
How ,do ,I ,get ,help? ,- ,CORRECT ,ANSWER-1. ,Do ,your ,homework ,= ,search ,for ,your
,answers ,first
2. ,Think ,strategically ,about ,who ,to ,ask
3. ,Prepare ,a ,good ,question
4. ,Be ,patient, ,kind, ,and ,professional
Life ,lessons ,- ,CORRECT ,ANSWER-1. ,The ,most ,effective ,and ,most ,respected ,people
,show ,initiative ,and ,look ,for ,answers ,before ,relying ,on ,other ,people
2. ,Sometimes ,the ,person ,sitting ,next ,to ,you ,is ,the ,best ,source ,of ,information
3. ,Even ,if ,your ,boss ,really ,likes ,you, ,do ,not ,bother ,him ,or ,her ,with ,questions ,that ,you
,should ,be ,able ,to ,answer ,yourself
4. ,Do ,your ,homework, ,and ,let ,people ,know ,you've ,done ,your ,homework, ,otherwise
,they ,just ,might ,ask ,you, ,"Did ,you ,do ,your ,homework?"
5. ,Make ,other ,people ,feel ,that ,their ,work ,is ,important, ,even ,if ,you ,are ,not ,sure
,whether ,it ,is
6. ,Gratitude ,gains ,you ,a ,great ,deal ,of ,good ,will ,from ,others; ,adopting ,an ,attitude ,of
,entitlement ,and ,being ,a ,jerk ,irritates ,others ,and ,may ,mean ,you ,don't ,get ,the ,answers
,you ,need
7. ,Sometimes ,a ,short ,face-to-face ,meeting ,is ,the ,best ,way ,to ,get ,questions
,answered, ,and ,the ,best ,way ,to ,get ,to ,know ,someone
8. ,Your ,time ,is ,valuable. ,So ,is ,theirs. ,People ,who ,schedule ,ahead ,of ,time ,will ,get
,attention. ,People ,who ,don't ,may ,be ,ignored
9. ,Asking ,the ,right ,person, ,the ,right ,way, ,is ,the ,best ,way ,to ,get ,the ,right ,answer ,and
,gain ,respect ,in ,the ,process
Types ,of ,managers ,- ,CORRECT ,ANSWER-Top ,managers
Middle ,managers
First-line ,managers
Team ,leaders
Top ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
,-overall ,direction ,of ,the ,organization
-creating ,a ,context ,for ,change
-developing ,employees' ,commitment ,to ,and ,ownership ,of ,the ,company's ,performance
-creating ,a ,positive ,organizational ,culture ,through ,language ,and ,action
-monitoring ,their ,business ,environments
Middle ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
-setting ,objectives ,consistent ,with ,top ,management's ,goals
-planning ,and ,implementing ,subunit ,strategies ,for ,achieving ,those ,objectives
-allocating ,resources ,to ,meet ,objectives
-coordinating ,and ,linking ,groups, ,departments, ,and ,divisions ,within ,a ,company
-monitoring ,and ,managing ,the ,performance ,of ,the ,subunits ,and ,individual ,managers
,who ,report ,to ,them
-implementing ,the ,changes ,or ,strategies ,generated ,by ,top ,managers
Have ,control ,over ,company's ,resources, ,finances, ,budgets
First-line ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
-managing ,the ,performance ,of ,entry-level ,employees ,who ,are ,directly ,responsible ,for
,producing ,a ,company's ,goods ,and ,services
-monitoring, ,teaching, ,short-term ,planning
Only ,managers ,that ,train ,and ,supervise ,non-managers
Team ,leaders ,- ,CORRECT ,ANSWER-Responsible ,for:
-facilitating ,team ,activities ,toward ,accomplishing ,a ,goal
-helping ,their ,team ,members ,plan ,and ,schedule ,work, ,learn ,to ,solve ,problems, ,and
,work ,efficiently ,with ,each ,other
-fostering ,good ,relationships ,and ,addressing ,problematic ,ones ,within ,their ,teams
-managing ,external ,relationships ,
There ,to ,bring ,intellectual, ,emotional, ,and ,spiritual ,resources ,to ,the ,team
Models ,- ,CORRECT ,ANSWER-Useful ,simplifications ,of ,reality
Four ,functions ,of ,managers ,- ,CORRECT ,ANSWER-Planning
Organizing
Leading
Controlling
Planning ,- ,CORRECT ,ANSWER-"determining ,organizational ,goals ,and ,a ,means ,for
,achieving ,them"
-setting ,goals ,and ,deciding ,on ,action
-developing ,rules ,and ,procedures
-developing ,budgets ,and ,plans
-all ,managers ,plan, ,no ,matter ,what ,level ,they ,are
,Organizing ,- ,CORRECT ,ANSWER-"deciding ,where ,decisions ,will ,be ,made, ,who ,will
,do ,what ,jobs ,and ,tasks, ,and ,who ,will ,work ,for ,whom ,in ,the ,company"
-identifying ,jobs ,to ,be ,done
-hiring ,people ,to ,do ,them
-establishing ,departments
-establishing ,a ,chain ,of ,command
-delegating
Leading ,- ,CORRECT ,ANSWER-"inspiring ,and ,motivating ,workers ,to ,work ,hard ,to
,achieve ,organizational ,goals"
-influencing ,others ,to ,get ,the ,job ,done
-maintaining ,morale
-molding ,company ,culture
-managing ,conflicts ,and ,communication
Controlling ,- ,CORRECT ,ANSWER-"monitoring ,progress ,toward ,goal ,achievement ,and
,taking ,corrective ,action ,when ,progress ,isn't ,being ,made"
-setting ,standards
-comparing ,performance ,with ,standards
-taking ,corrective ,action
Gaining ,management ,skills ,- ,CORRECT ,ANSWER-Sources ,of ,learning
-reading
-reflection
-relationships
-real ,experience
Read ,the ,advice ,of ,good ,managers
Think ,about ,what ,you've ,read ,and ,experiences ,you've ,had
Top ,3 ,(of ,10) ,mistakes ,managers ,make ,- ,CORRECT ,ANSWER-1. ,Insensitive ,to
,others: ,abrasive, ,intimidating, ,bullying ,style
2. ,Cold, ,aloof, ,arrogant
3. ,Betrays ,trust
Transition ,to ,management ,- ,CORRECT ,ANSWER-Managers' ,initial ,expectations
-be ,the ,boss
-formal ,authority
-manage ,tasks
-job ,is ,not ,managing ,people
After ,6 ,months ,as ,a ,manager
-initial ,expectations ,were ,wrong
-fast ,paced
-heavy ,workload
-job ,is ,to ,the ,problem ,solver ,and ,troubleshooter ,for ,subordinates
After ,a ,year ,as ,a ,manger
, -no ,longer ,a ,doer
-communication, ,listening, ,and ,positive ,reinforcement
-learning ,to ,adapt ,and ,control ,stress
-job ,is ,people ,development
Self-management ,process ,- ,CORRECT ,ANSWER-1. ,self-assessment ,and ,planning
2. ,goal ,setting
3. ,self ,and ,environmental ,control
4. ,evaluating ,and ,rewarding ,progress
Self-assessment ,and ,planning ,- ,CORRECT ,ANSWER-Assessing ,about ,where ,you
,are ,in ,your ,life ,and ,where ,you ,want ,to ,be ,in ,the ,future
Ask: ,"What ,are ,my ,strengths?" ,"What ,do ,I ,want ,them ,to ,be?" ,"What ,am ,I ,doing
,now?" ,"What ,do ,I ,want ,to ,be ,doing?" ,"Where ,am ,I ,now?" ,"Where ,do ,I ,want ,to ,go?"
Common ,mistakes:
-not ,having ,standards
-ignoring ,important ,parts ,of ,our ,identities
Goal ,setting ,- ,CORRECT ,ANSWER-Set ,S.M.A.R.T ,goals
Common ,mistakes:
-failure ,to ,set ,goals
,-setting ,vague ,goals
-failing ,to ,follow ,through ,with ,goals
Self ,and ,environmental ,control ,- ,CORRECT ,ANSWER-Self ,control
-learn ,to ,distinguish ,what ,is ,important ,(produces ,a ,desired ,result) ,and ,what ,is ,urgent
,(demands ,immediate ,attention)
-spend ,time ,on ,activities ,that ,are ,important ,not ,urgent
-common ,mistake: ,allowing ,negative ,emotions ,or ,habits ,to ,derail ,us
Environmental ,control
-proactively ,structure ,work ,environment ,to ,increase ,likelihood ,of ,success
-common ,mistake: ,allowing ,others ,to ,control ,your ,time
Evaluating ,and ,rewarding ,progress ,- ,CORRECT ,ANSWER-Determine ,what ,you've
,accomplished ,and ,reward ,yourself ,accordingly
Common ,mistakes:
-rewarding ,yourself ,too ,early, ,too ,late, ,or ,too ,much
-punishing ,yourself ,if ,you ,fail
Emotional ,control ,activities ,- ,CORRECT ,ANSWER-Ask ,yourself ,3 ,good ,things ,that
,happened ,in ,your ,life ,yesterday
Research ,suggests ,that ,people ,who ,do ,this ,have ,lower ,stress
,levels/depression/anxiety ,and ,are ,overall ,more ,happy
Morgenstern's ,time ,management ,tips ,- ,CORRECT ,ANSWER-Decide ,when ,you ,have
,to ,do ,things, ,not ,just ,what ,you ,have ,to ,do
(University of Iowa) Exam with Questions
and Correct Answers 2025
Correlation ,between ,missed ,classes ,and ,final ,points ,- ,CORRECT ,ANSWER-r=.41
Definition ,of ,management ,- ,CORRECT ,ANSWER-Getting ,work ,done ,through ,others
How ,do ,I ,get ,help? ,- ,CORRECT ,ANSWER-1. ,Do ,your ,homework ,= ,search ,for ,your
,answers ,first
2. ,Think ,strategically ,about ,who ,to ,ask
3. ,Prepare ,a ,good ,question
4. ,Be ,patient, ,kind, ,and ,professional
Life ,lessons ,- ,CORRECT ,ANSWER-1. ,The ,most ,effective ,and ,most ,respected ,people
,show ,initiative ,and ,look ,for ,answers ,before ,relying ,on ,other ,people
2. ,Sometimes ,the ,person ,sitting ,next ,to ,you ,is ,the ,best ,source ,of ,information
3. ,Even ,if ,your ,boss ,really ,likes ,you, ,do ,not ,bother ,him ,or ,her ,with ,questions ,that ,you
,should ,be ,able ,to ,answer ,yourself
4. ,Do ,your ,homework, ,and ,let ,people ,know ,you've ,done ,your ,homework, ,otherwise
,they ,just ,might ,ask ,you, ,"Did ,you ,do ,your ,homework?"
5. ,Make ,other ,people ,feel ,that ,their ,work ,is ,important, ,even ,if ,you ,are ,not ,sure
,whether ,it ,is
6. ,Gratitude ,gains ,you ,a ,great ,deal ,of ,good ,will ,from ,others; ,adopting ,an ,attitude ,of
,entitlement ,and ,being ,a ,jerk ,irritates ,others ,and ,may ,mean ,you ,don't ,get ,the ,answers
,you ,need
7. ,Sometimes ,a ,short ,face-to-face ,meeting ,is ,the ,best ,way ,to ,get ,questions
,answered, ,and ,the ,best ,way ,to ,get ,to ,know ,someone
8. ,Your ,time ,is ,valuable. ,So ,is ,theirs. ,People ,who ,schedule ,ahead ,of ,time ,will ,get
,attention. ,People ,who ,don't ,may ,be ,ignored
9. ,Asking ,the ,right ,person, ,the ,right ,way, ,is ,the ,best ,way ,to ,get ,the ,right ,answer ,and
,gain ,respect ,in ,the ,process
Types ,of ,managers ,- ,CORRECT ,ANSWER-Top ,managers
Middle ,managers
First-line ,managers
Team ,leaders
Top ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
,-overall ,direction ,of ,the ,organization
-creating ,a ,context ,for ,change
-developing ,employees' ,commitment ,to ,and ,ownership ,of ,the ,company's ,performance
-creating ,a ,positive ,organizational ,culture ,through ,language ,and ,action
-monitoring ,their ,business ,environments
Middle ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
-setting ,objectives ,consistent ,with ,top ,management's ,goals
-planning ,and ,implementing ,subunit ,strategies ,for ,achieving ,those ,objectives
-allocating ,resources ,to ,meet ,objectives
-coordinating ,and ,linking ,groups, ,departments, ,and ,divisions ,within ,a ,company
-monitoring ,and ,managing ,the ,performance ,of ,the ,subunits ,and ,individual ,managers
,who ,report ,to ,them
-implementing ,the ,changes ,or ,strategies ,generated ,by ,top ,managers
Have ,control ,over ,company's ,resources, ,finances, ,budgets
First-line ,managers ,- ,CORRECT ,ANSWER-Responsible ,for:
-managing ,the ,performance ,of ,entry-level ,employees ,who ,are ,directly ,responsible ,for
,producing ,a ,company's ,goods ,and ,services
-monitoring, ,teaching, ,short-term ,planning
Only ,managers ,that ,train ,and ,supervise ,non-managers
Team ,leaders ,- ,CORRECT ,ANSWER-Responsible ,for:
-facilitating ,team ,activities ,toward ,accomplishing ,a ,goal
-helping ,their ,team ,members ,plan ,and ,schedule ,work, ,learn ,to ,solve ,problems, ,and
,work ,efficiently ,with ,each ,other
-fostering ,good ,relationships ,and ,addressing ,problematic ,ones ,within ,their ,teams
-managing ,external ,relationships ,
There ,to ,bring ,intellectual, ,emotional, ,and ,spiritual ,resources ,to ,the ,team
Models ,- ,CORRECT ,ANSWER-Useful ,simplifications ,of ,reality
Four ,functions ,of ,managers ,- ,CORRECT ,ANSWER-Planning
Organizing
Leading
Controlling
Planning ,- ,CORRECT ,ANSWER-"determining ,organizational ,goals ,and ,a ,means ,for
,achieving ,them"
-setting ,goals ,and ,deciding ,on ,action
-developing ,rules ,and ,procedures
-developing ,budgets ,and ,plans
-all ,managers ,plan, ,no ,matter ,what ,level ,they ,are
,Organizing ,- ,CORRECT ,ANSWER-"deciding ,where ,decisions ,will ,be ,made, ,who ,will
,do ,what ,jobs ,and ,tasks, ,and ,who ,will ,work ,for ,whom ,in ,the ,company"
-identifying ,jobs ,to ,be ,done
-hiring ,people ,to ,do ,them
-establishing ,departments
-establishing ,a ,chain ,of ,command
-delegating
Leading ,- ,CORRECT ,ANSWER-"inspiring ,and ,motivating ,workers ,to ,work ,hard ,to
,achieve ,organizational ,goals"
-influencing ,others ,to ,get ,the ,job ,done
-maintaining ,morale
-molding ,company ,culture
-managing ,conflicts ,and ,communication
Controlling ,- ,CORRECT ,ANSWER-"monitoring ,progress ,toward ,goal ,achievement ,and
,taking ,corrective ,action ,when ,progress ,isn't ,being ,made"
-setting ,standards
-comparing ,performance ,with ,standards
-taking ,corrective ,action
Gaining ,management ,skills ,- ,CORRECT ,ANSWER-Sources ,of ,learning
-reading
-reflection
-relationships
-real ,experience
Read ,the ,advice ,of ,good ,managers
Think ,about ,what ,you've ,read ,and ,experiences ,you've ,had
Top ,3 ,(of ,10) ,mistakes ,managers ,make ,- ,CORRECT ,ANSWER-1. ,Insensitive ,to
,others: ,abrasive, ,intimidating, ,bullying ,style
2. ,Cold, ,aloof, ,arrogant
3. ,Betrays ,trust
Transition ,to ,management ,- ,CORRECT ,ANSWER-Managers' ,initial ,expectations
-be ,the ,boss
-formal ,authority
-manage ,tasks
-job ,is ,not ,managing ,people
After ,6 ,months ,as ,a ,manager
-initial ,expectations ,were ,wrong
-fast ,paced
-heavy ,workload
-job ,is ,to ,the ,problem ,solver ,and ,troubleshooter ,for ,subordinates
After ,a ,year ,as ,a ,manger
, -no ,longer ,a ,doer
-communication, ,listening, ,and ,positive ,reinforcement
-learning ,to ,adapt ,and ,control ,stress
-job ,is ,people ,development
Self-management ,process ,- ,CORRECT ,ANSWER-1. ,self-assessment ,and ,planning
2. ,goal ,setting
3. ,self ,and ,environmental ,control
4. ,evaluating ,and ,rewarding ,progress
Self-assessment ,and ,planning ,- ,CORRECT ,ANSWER-Assessing ,about ,where ,you
,are ,in ,your ,life ,and ,where ,you ,want ,to ,be ,in ,the ,future
Ask: ,"What ,are ,my ,strengths?" ,"What ,do ,I ,want ,them ,to ,be?" ,"What ,am ,I ,doing
,now?" ,"What ,do ,I ,want ,to ,be ,doing?" ,"Where ,am ,I ,now?" ,"Where ,do ,I ,want ,to ,go?"
Common ,mistakes:
-not ,having ,standards
-ignoring ,important ,parts ,of ,our ,identities
Goal ,setting ,- ,CORRECT ,ANSWER-Set ,S.M.A.R.T ,goals
Common ,mistakes:
-failure ,to ,set ,goals
,-setting ,vague ,goals
-failing ,to ,follow ,through ,with ,goals
Self ,and ,environmental ,control ,- ,CORRECT ,ANSWER-Self ,control
-learn ,to ,distinguish ,what ,is ,important ,(produces ,a ,desired ,result) ,and ,what ,is ,urgent
,(demands ,immediate ,attention)
-spend ,time ,on ,activities ,that ,are ,important ,not ,urgent
-common ,mistake: ,allowing ,negative ,emotions ,or ,habits ,to ,derail ,us
Environmental ,control
-proactively ,structure ,work ,environment ,to ,increase ,likelihood ,of ,success
-common ,mistake: ,allowing ,others ,to ,control ,your ,time
Evaluating ,and ,rewarding ,progress ,- ,CORRECT ,ANSWER-Determine ,what ,you've
,accomplished ,and ,reward ,yourself ,accordingly
Common ,mistakes:
-rewarding ,yourself ,too ,early, ,too ,late, ,or ,too ,much
-punishing ,yourself ,if ,you ,fail
Emotional ,control ,activities ,- ,CORRECT ,ANSWER-Ask ,yourself ,3 ,good ,things ,that
,happened ,in ,your ,life ,yesterday
Research ,suggests ,that ,people ,who ,do ,this ,have ,lower ,stress
,levels/depression/anxiety ,and ,are ,overall ,more ,happy
Morgenstern's ,time ,management ,tips ,- ,CORRECT ,ANSWER-Decide ,when ,you ,have
,to ,do ,things, ,not ,just ,what ,you ,have ,to ,do
