BU288 COMPLETE CHAPTERS Exam Questions And Answers Verified 100% Correct

BU288 COMPLETE CHAPTERS Exam Questions And Answers Verified 100% Correct Cooperating with the other party's wishes while not asserting one's own interests is the hallmark of ________. Accommodating A ________ style tends to maximize assertiveness for your own position and minimize cooperative responses. Competing ________ combines intermediate levels of assertiveness and cooperation. Compromise In the ________ mode, both assertiveness and cooperation are maximized in the hope that an integrative agreement occurs that fully satisfies the interests of both parties. Collaborating Approaches to managing conflict are a function of both how ________ you are in trying to satisfy your own or your group's concerns and how __________ you are in trying to satisfy those of the other party or group. a) Passive; conciliatory b) Assertive; cooperative c) Demanding; accommodating d) Positive; aggressive b) Assertive; cooperative If the issue is trivial, information is lacking, people need to cool down, or the opponent is very powerful and very hostile, _________ might be a sensible conflict response. a) Avoidance b) Collaboration c) Accommodation d) Competing a) Avoidance When is accommodating the best conflict management style? a) When the conflict is win-lose b) When you are the boss c) When you were wrong d) When the conflict is critical c) When you were wrong When you have a lot of power, you are sure of your facts, the situation is truly win-lose, or you will not have to interact with the other party again, ___________ might be the best strategy. a) Compromising b) Collaborating c) Competing d) Accommodating c) Competing ________ is a decision-making process among interdependent parties who do not share identical preferences. Negotiation ________ ________ assumes a zero-sum, win-lose situation in which a fixed pie is divided up between the parties. Distributive negotiation ________ ________ assumes that mutual problem solving can result in a win-win situation in which the pie is actually enlarged before distribution. Integrative negotation ________ ________ are attractive outcomes that can be achieved only by collaboration. Superordinate goals ________ ________ is conflict for which the benefits outweigh the costs. Constructive conflict ________ ________ is a strategy of increasing conflict to motivate change. Conflict stimulation Negotiation is a decision-making process among interdependent parties who do not share __________ preferences. a) Work-related b) Similar c) Any d) Identical d) Identical Distributive negotiation assumes a zero-sum situation. This means ___________________. a) It may result in deadlock b) Both parties can come out ahead c) Neither party can get what they want d) It is a win-lose negotiation d) It is a win-lose negotiation Verbal ___________ is an attempt to change the attitudes of the other party toward your target position. Persuaders are most effective when they are perceived as expert, likable, and unbiased. a) Persuasion b) Concessions c) Threats d) Negotiation a) Persuasion Which of the following is NOT a technique useful in integrative negotiation? a) Cutting costs b) Copious information exchange