CALP EXAM | ALL QUESTIONS AND CORRECT
ANSWERS | GRADED A+ | VERIFIED ANSWERS |
LATEST EXAM 2025\2026
Terms in this set (106)
- they show and lease the apartment
how are leasing professionals
- deal with and serve residents
critical to the success of the
- market to prospective residents
property?
- Conduct on-site tours
- Communicate with residents
What are a few responsibilities
- Shop/ visit competition
of a leasing professional? - Inspect apartments for tour and move-in readiness
-Inspect and process applications for leasing, prepare lease
documents
- Dress professionally
-Use appropriate language
List factors of a "professional
-Always act in an ethical manner
image"
-Treat co-workers, residents, and prospective residents with
respect
-the demographic and product information about your apartment
Define Market Knowledge community
-its primary competitors
-potential future competition
- the understanding of all of the products and services
Define product knowledge available in your own community, apartment homes,
amenities, the surrounding neighborhood and that of your
area's competitors.
- specific information that describes the apartment
Define Resident Profile
community's typical residents and their needs, wants,
and qualifying characteristics.
- To assist people in finding appropriate housing that
what are two components to
meets their particular lifestyle needs
your job as a leasing
-To add value to your property's owner
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, 5/18/25, 7:46 PM CALP EXAM | ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+ | VERIFIED ANSWERS | LATEST EXAM 2025 Flashc…
professional? (added value)
what are two good questions -"What is most important to you in this new home?"
to ask prospective -"What don't you have now that you want in this new home?
residents?
- Understanding the Teams goals
What are important factors - Understanding your role
to teamwork in the - Keep the lines of communication clear and open
workplace? - Network outside your team
1. Set and share your goals
2. Build specific objectives and timelines
3. Identify barriers
4. Determine the contacts and skills you have to acquire
What is the 7 step process to
planning? 5. Prepare a plan with specific steps to meet your goals and
objectives
6. Measure progress on a regular basis
7. Revise as necessary
- Prioritizing
Explain the "Big Rocks
Approach" - Put the more critical and important tasks first
- use tools
- know your deadlines
List important components to
- focus
time management - work on similar tasks in a batch or group
- minimize your time consumers
- Be clear
- Be concise
What should you do when
- Check spelling and grammar
emailing prospective - Use a friendly writing style
residents? - Follow fair housing and other laws
- Videotours, live or recorded
What can virtual leasing look - Website demonstration
like with prospective - Self tours
residents? - Phone calls
The term effective rent Rental rates reduced by any concession
means?
formula for economic (GPR - concessions - bad debt - vacancy = x / Original GPR)
occupancy
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