TESTUYTRE
BANK
M
E-commerce 2021:
PR
business. technology.
Society Sixteenth Edition
ES
SI
by Kenneth C. Laudon
VE
G
INSTANT DOWNLOAD
COMPLETE CHAPTERS
R
COMPLETE ANSWERS
AD
ES
, UYTRE
E-commerce 2021: business. technology. society., 16e (Laudon/Traver)
Chapter 1 The Revolution Is Just Beginning
M
1) Analysts estimate that by 2024, consumers will be spending around in digital
transactions.
A) $180 million
B) $1.8 billion All Chapters Included
PR
C) $180 billion
D) $1.8 trillion
Answer: D
Difficulty: Moderate All Answers Included
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
ES
2) It is likely that e-commerce will eventually impact nearly all commerce.
Answer: TRUE
Difficulty: Easy
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
SI
3) Why study e-commerce?
Answer: E-commerce is a disruptive innovation that is different and more powerful than any of
the other technologies we have seen in the past century. E-commerce technologies—and the
digital markets that result—have brought about some fundamental, unprecedented shifts in
VE
commerce. While other technologies transformed economic life in the twentieth century, the
evolving Internet and other information technologies are shaping the twenty-first century.
Difficulty: Moderate
AACSB: Application of knowledge; Written and oral communication
Learning Objective: 1.1: Understand why it is important to study e-commerce.
G
4) Which of the following best defines e-commerce?
A) digitally enabled commercial transactions between and among organizations and individuals
B) the use of digital technologies in a firm's daily activities
C) the digital enablement of transactions and processes within an organization
R
D) any electronically based organizational activity that supports a firm’s market exchanges
Answer: A
Difficulty: Moderate
AD
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
5) Which of the following is an example of e-business?
ES
A) Amazon's inventory control system
B) the Amazon.com website
C) an Amazon mobile app
D) Amazon's Pinterest page
Answer: A
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, UYTRE
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
M
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
6) Which of the following can be considered synonymous with the term e-commerce?
PR
A) e-business
B) digital commerce
C) the Internet
D) the Web
Answer: B
Difficulty: Easy
ES
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
7) Which of the following is not true about the use of apps?
SI
A) Users spend nearly 90% of their smartphone app minutes using their top five apps.
B) Users still spend more time using mobile browsers than they do using mobile apps.
C) Apps are easier to control and monetize than websites.
D) Users typically use about 20 different apps per month.
Answer: B
VE
Difficulty: Difficult
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
G
8) All of the following statements about e-commerce in the United States in 2020 are true except:
A) Social e-commerce generated more revenue than mobile e-commerce.
B) Mobile advertising accounted for almost 70% of all digital advertising spending.
R
C) On-demand service firms fueled the growth of local e-commerce.
D) Retail e-commerce and m-commerce grew as a result of the Covid-19 pandemic.
Answer: A
Difficulty: Moderate
AD
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
9) In 2020, about of Internet users in the United States accessed the Internet solely
ES
using a mobile device.
A) 8%
B) 21%
C) 28%
YTREW
, UYTRE
D) 34%
Answer: B
Difficulty: Difficult
M
AACSB: Information technology
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
PR
10) Which of the following is not a major business trend in e-commerce in 2020-2021?
A) The mobile app ecosystem continues to grow.
B) Retail e-commerce revenues exceed B2B e-commerce revenues for the first time.
C) On-demand service companies garner multibillion-dollar valuations.
D) Social e-commerce continues to grow.
ES
Answer: B
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
SI
11) Which of the following is not a major technology trend in e-commerce in 2020-2021?
A) Cloud computing enables content stored on Internet-based servers to be accessed by
consumer devices such as smartphones.
B) Firms are turning to business analytics to make sense out of big data.
VE
C) Smart speakers provide an additional platform for e-commerce.
D) Growth of the Internet of Things slows down.
Answer: D
Difficulty: Difficult
AACSB: Information technology
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
G
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
R
12) Which of the following has not been the subject of concern about its increasing market
dominance in 2020-2021?
A) Amazon
B) Google
AD
C) Netflix
D) Facebook
Answer: C
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
ES
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
13) Which of the following statements about the mobile platform is not true?
A) In 2020, about 93% of Internet users in the United States used a mobile device to access the
YTREW
BANK
M
E-commerce 2021:
PR
business. technology.
Society Sixteenth Edition
ES
SI
by Kenneth C. Laudon
VE
G
INSTANT DOWNLOAD
COMPLETE CHAPTERS
R
COMPLETE ANSWERS
AD
ES
, UYTRE
E-commerce 2021: business. technology. society., 16e (Laudon/Traver)
Chapter 1 The Revolution Is Just Beginning
M
1) Analysts estimate that by 2024, consumers will be spending around in digital
transactions.
A) $180 million
B) $1.8 billion All Chapters Included
PR
C) $180 billion
D) $1.8 trillion
Answer: D
Difficulty: Moderate All Answers Included
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
ES
2) It is likely that e-commerce will eventually impact nearly all commerce.
Answer: TRUE
Difficulty: Easy
AACSB: Application of knowledge
Learning Objective: 1.1: Understand why it is important to study e-commerce.
SI
3) Why study e-commerce?
Answer: E-commerce is a disruptive innovation that is different and more powerful than any of
the other technologies we have seen in the past century. E-commerce technologies—and the
digital markets that result—have brought about some fundamental, unprecedented shifts in
VE
commerce. While other technologies transformed economic life in the twentieth century, the
evolving Internet and other information technologies are shaping the twenty-first century.
Difficulty: Moderate
AACSB: Application of knowledge; Written and oral communication
Learning Objective: 1.1: Understand why it is important to study e-commerce.
G
4) Which of the following best defines e-commerce?
A) digitally enabled commercial transactions between and among organizations and individuals
B) the use of digital technologies in a firm's daily activities
C) the digital enablement of transactions and processes within an organization
R
D) any electronically based organizational activity that supports a firm’s market exchanges
Answer: A
Difficulty: Moderate
AD
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
5) Which of the following is an example of e-business?
ES
A) Amazon's inventory control system
B) the Amazon.com website
C) an Amazon mobile app
D) Amazon's Pinterest page
Answer: A
YTREW
, UYTRE
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
M
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
6) Which of the following can be considered synonymous with the term e-commerce?
PR
A) e-business
B) digital commerce
C) the Internet
D) the Web
Answer: B
Difficulty: Easy
ES
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
7) Which of the following is not true about the use of apps?
SI
A) Users spend nearly 90% of their smartphone app minutes using their top five apps.
B) Users still spend more time using mobile browsers than they do using mobile apps.
C) Apps are easier to control and monetize than websites.
D) Users typically use about 20 different apps per month.
Answer: B
VE
Difficulty: Difficult
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
G
8) All of the following statements about e-commerce in the United States in 2020 are true except:
A) Social e-commerce generated more revenue than mobile e-commerce.
B) Mobile advertising accounted for almost 70% of all digital advertising spending.
R
C) On-demand service firms fueled the growth of local e-commerce.
D) Retail e-commerce and m-commerce grew as a result of the Covid-19 pandemic.
Answer: A
Difficulty: Moderate
AD
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
9) In 2020, about of Internet users in the United States accessed the Internet solely
ES
using a mobile device.
A) 8%
B) 21%
C) 28%
YTREW
, UYTRE
D) 34%
Answer: B
Difficulty: Difficult
M
AACSB: Information technology
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
PR
10) Which of the following is not a major business trend in e-commerce in 2020-2021?
A) The mobile app ecosystem continues to grow.
B) Retail e-commerce revenues exceed B2B e-commerce revenues for the first time.
C) On-demand service companies garner multibillion-dollar valuations.
D) Social e-commerce continues to grow.
ES
Answer: B
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
SI
11) Which of the following is not a major technology trend in e-commerce in 2020-2021?
A) Cloud computing enables content stored on Internet-based servers to be accessed by
consumer devices such as smartphones.
B) Firms are turning to business analytics to make sense out of big data.
VE
C) Smart speakers provide an additional platform for e-commerce.
D) Growth of the Internet of Things slows down.
Answer: D
Difficulty: Difficult
AACSB: Information technology
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
G
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
R
12) Which of the following has not been the subject of concern about its increasing market
dominance in 2020-2021?
A) Amazon
B) Google
AD
C) Netflix
D) Facebook
Answer: C
Difficulty: Moderate
AACSB: Application of knowledge
Learning Objective: 1.2: Define e-commerce, understand how e-commerce differs from e-
ES
business, identify the primary technological building blocks underlying e-commerce, and
recognize major current themes in e-commerce.
13) Which of the following statements about the mobile platform is not true?
A) In 2020, about 93% of Internet users in the United States used a mobile device to access the
YTREW
