QUESTIONS AND ANSWERS 100% GUARANTEED PASS!!
1. What are the different interfaces for accessing a Servi- -Now Platform User Inter-
ceNow Instance? face
-Service Portal
-ServiceNow Mobile Clas-
sic
-ServiceNow Agent
2. What are the tree components of the Now Platform -Banner Frame
User Interface? -Application Navigator
-Content Frame
3. What is a collection of users who share a common Group
purpose?
4. Where can you locate product documentation? docs.servicenow.com
5. What is a collection of permissions used to grant ac- Role
cess to different parts of the platform?
6. What is a common way of testing functionality for dif- Impersonate User
ferent roles?
7. A row represents what in the ServiceNow database Record
8. What are the three different types of context menus in -List
a list view? -Column
-Record
9. What are the three components of a filter condition? -Field
-Operator
-Value
10. What defines which fields appear in a list and the order View
of said fields?
, SERVICENOW CSA EXAM ACTUAL 2025 EXAM WITH
QUESTIONS AND ANSWERS 100% GUARANTEED PASS!!
11. Which field type displays as a check box on the form? True/False
12. Which field type displays information from another Reference
table?
13. Which tool can be used to change the layout of the Form Designer
form view for all users?
14. What are the three main components of the Form De- -Page Header
signer? -Field Navigator
-Form Layout
15. What allows fields to be populated automatically when Template
applied?
16. Which UI action saves information for a new record Submit
and leaves the form?
17. Which module displays a list of tasks assigned to a My Groups Work
user's group, but not yet assigned to an individual?
18. What is the difference between Work notes and Addi- Work notes are visible to
tional Comments only those who can view
the task. Additional com-
ments are visible to the
customer (requestor)
19. Which tab contains the activity stream for a task? Notes
20. Which tool enables users to collaborate on a task Connect Chat
real-time and links conversations to records?
21. What can trigger a notification?