SMART SERVE PRACTICE TEST Questions with 100- correct
Answers 2025
Select all that apply. What are effective ways to monitor a customer's alcohol
consumption?
a. Use different glasses for alcoholic and non-alcoholic drinks.
b. Ask others in the customer's party.
c. Check the customer's bill.
d. Keep track of the number of drinks
A,C,D
Nick is a bouncer at a club. There are 190 guests and 10 employees. How many
more guest can he let in?
a. 10
b. It depends on the establishment's maximum capacity as listed on the License.
c. 60
d. Nick can let in as many customers as he wants.
B
Select all that apply.
What strategies can you use to prevent over-service?
a. Serve one drink at a time.
b. Wait for the customer to reorder.
c. Pass the table less frequently.
d. Offer food, and water
A,B,C,D
Select all that apply.
To be acceptable, ID must meet with criteria?
a. Be issued by the government.
b. Include a photo.
c. Include the person's date of birth.
d. Include the address
A,B,C
After stop service time, all alcohol must be cleared from tables within:
a. 15 minutes
b. 30 minutes
c. 45 minutes
d. 60 minutes
C
,Which of the following is true about people with a high tolerance for alcohol?
a. They have lower BAC levels no matter how much they drink.
b. They show fewer signs of intoxication at high BAC levels.
c. Their BAC rises more slowly compared to other people.
d. Their bodies eliminate alcohol more quickly.
B
It is a violation of the LLA to serve alcohol to which of the following people?
a. A customer who has arrive with an underage friend.
b. A customer who has a high BAC and is rated Red under the Traffic Light
System.
c. A customer who has been ordering only drinks and no food.
d. A customer who has had 1 drink before arriving at your establishment.
B
Kathy weighs 150lbs and has consumed 3 Standard Drinks in 2 hours. Her BAC
would be:
a. .01
b. .03
c. .06
d. .12
C
Select all that apply.
Which of the following are not allowed under the LLA?
a. Offering free food.
b. Requiring that a minimum number of drinks be purchased.
c. Offer free soft drinks.
d. Watering down drink without approval.
B,D
A group of friends have been drinking for 3 hours. One of the customers orders a
round of shots for the
table. What should you do?
a. Tell the customer she cannot place the order.
b. Assess each customer using the Traffic Light System. Politely ask if each
person would like the
drink.
c. Fill the order.
d. Ask the customer to leave.
B
Select all that apply.
Which of the following is true about Sandy's Law?
a. Only restaurants need to display a warning sign about the dangers of Fetal
Alcohol Spectrum Disorder.
b. You cannot serve alcohol to anyone unless Sandy's Law poster is displayed.
c. All licensed establishments and retail stores must display a sign warning of
FASD.
d. You cannot serve alcohol to pregnant woman.
B,C
, Ajay is play trivia with friends. In 3 hours, he has had 4 drinks. On his way to the
washroom, he stops to
engage in a loud conversation with stranger. Which sign of intoxication is he
exhibiting?
a. Loss of self-control and inhibitions.
b. Loss of coordination and balance.
c. Loss of memory.
d. Loss of eye-hand coordination.
A
Select all that apply.
For which of the following situations should write an incident report?
a. A fight happened
b. Customers complained about a loud party.
c. A customer slipped and injured themselves.
d. Transportation was arranged for an intoxicated customer
A,C,D
Select all that apply.
A customer brought a bottle of wine to have with dinner at a BYOW restaurant,
but only drank half. Under what
conditions can the customer remove the remaining wine from the premise?
a. The bottle is resealed with a cork, flush with the top.
b. The wine is homemade.
c. The restaurant cannot allow the remaining wine to be removed from the
premises.
d. The customer is not intoxicated.
A,D
Select all that apply.
What is the most effective way to determine if your customer has been drinking
prior to arrival?
a. Ask the customers' friends if they've been drinking.
b. Talk to them and pay attention to what they say and how they say it.
c. Ask customers directly how many drinks they've had before arriving.
d. Assess customers for physical signs of intoxication.
B,D
Alcohol is metabolized in the body at a set rate. For most people, that rate is:
a. 1 drink an hour
b. 1 drink every 90 minutes
c. 1 drink every 2 hours
d. 2 drinks an hour
A
Why is it important for you to know the features of all accepted forms of ID?
a. It's everyone's job in a licenced establishment to ensure that underage
customers are not served
alcohol.
b. It's hard to identify fake ID if you don't know the features.
Answers 2025
Select all that apply. What are effective ways to monitor a customer's alcohol
consumption?
a. Use different glasses for alcoholic and non-alcoholic drinks.
b. Ask others in the customer's party.
c. Check the customer's bill.
d. Keep track of the number of drinks
A,C,D
Nick is a bouncer at a club. There are 190 guests and 10 employees. How many
more guest can he let in?
a. 10
b. It depends on the establishment's maximum capacity as listed on the License.
c. 60
d. Nick can let in as many customers as he wants.
B
Select all that apply.
What strategies can you use to prevent over-service?
a. Serve one drink at a time.
b. Wait for the customer to reorder.
c. Pass the table less frequently.
d. Offer food, and water
A,B,C,D
Select all that apply.
To be acceptable, ID must meet with criteria?
a. Be issued by the government.
b. Include a photo.
c. Include the person's date of birth.
d. Include the address
A,B,C
After stop service time, all alcohol must be cleared from tables within:
a. 15 minutes
b. 30 minutes
c. 45 minutes
d. 60 minutes
C
,Which of the following is true about people with a high tolerance for alcohol?
a. They have lower BAC levels no matter how much they drink.
b. They show fewer signs of intoxication at high BAC levels.
c. Their BAC rises more slowly compared to other people.
d. Their bodies eliminate alcohol more quickly.
B
It is a violation of the LLA to serve alcohol to which of the following people?
a. A customer who has arrive with an underage friend.
b. A customer who has a high BAC and is rated Red under the Traffic Light
System.
c. A customer who has been ordering only drinks and no food.
d. A customer who has had 1 drink before arriving at your establishment.
B
Kathy weighs 150lbs and has consumed 3 Standard Drinks in 2 hours. Her BAC
would be:
a. .01
b. .03
c. .06
d. .12
C
Select all that apply.
Which of the following are not allowed under the LLA?
a. Offering free food.
b. Requiring that a minimum number of drinks be purchased.
c. Offer free soft drinks.
d. Watering down drink without approval.
B,D
A group of friends have been drinking for 3 hours. One of the customers orders a
round of shots for the
table. What should you do?
a. Tell the customer she cannot place the order.
b. Assess each customer using the Traffic Light System. Politely ask if each
person would like the
drink.
c. Fill the order.
d. Ask the customer to leave.
B
Select all that apply.
Which of the following is true about Sandy's Law?
a. Only restaurants need to display a warning sign about the dangers of Fetal
Alcohol Spectrum Disorder.
b. You cannot serve alcohol to anyone unless Sandy's Law poster is displayed.
c. All licensed establishments and retail stores must display a sign warning of
FASD.
d. You cannot serve alcohol to pregnant woman.
B,C
, Ajay is play trivia with friends. In 3 hours, he has had 4 drinks. On his way to the
washroom, he stops to
engage in a loud conversation with stranger. Which sign of intoxication is he
exhibiting?
a. Loss of self-control and inhibitions.
b. Loss of coordination and balance.
c. Loss of memory.
d. Loss of eye-hand coordination.
A
Select all that apply.
For which of the following situations should write an incident report?
a. A fight happened
b. Customers complained about a loud party.
c. A customer slipped and injured themselves.
d. Transportation was arranged for an intoxicated customer
A,C,D
Select all that apply.
A customer brought a bottle of wine to have with dinner at a BYOW restaurant,
but only drank half. Under what
conditions can the customer remove the remaining wine from the premise?
a. The bottle is resealed with a cork, flush with the top.
b. The wine is homemade.
c. The restaurant cannot allow the remaining wine to be removed from the
premises.
d. The customer is not intoxicated.
A,D
Select all that apply.
What is the most effective way to determine if your customer has been drinking
prior to arrival?
a. Ask the customers' friends if they've been drinking.
b. Talk to them and pay attention to what they say and how they say it.
c. Ask customers directly how many drinks they've had before arriving.
d. Assess customers for physical signs of intoxication.
B,D
Alcohol is metabolized in the body at a set rate. For most people, that rate is:
a. 1 drink an hour
b. 1 drink every 90 minutes
c. 1 drink every 2 hours
d. 2 drinks an hour
A
Why is it important for you to know the features of all accepted forms of ID?
a. It's everyone's job in a licenced establishment to ensure that underage
customers are not served
alcohol.
b. It's hard to identify fake ID if you don't know the features.
