, Young: Kinn's The Medical Assistant, 11th Edition
w w w w w w
Chapterw01:wBecomingwawSuccessfulwStudentw
TestwBank
COMPLETION
1. Medicalwassistantswplaywawvitalwrolewinwthewhealthcarewteamwandwarewexpectedwtowdisplay
wsuchw
aswdependability,wrespectfulwpatientwcare,wempathy,winitiative,wpositiv
ewattitude,wandwteamwork.
ANS:
professionalwbehaviors
Professionalwbehaviorswarewactionswthatwidentifywthewmedicalwassistantwaswawmemberwofwthewheal
thcarewprofession.
PTS: 1
2. Learningwstyleswarewdeterminedwbywyourwindividualwmethodwofw
,worwexamining,
newwmaterialwandwthewwaywyouwprocesswitworwmakewitwyourwown.
w
ANS:
perceiving
Perceivingwiswthewmethodwindividualswusewtowexaminewinformationwandwrecognizewitwaswrea
l.wPTS: 1
3. canwevaluatewconflictingwinformationwandwmakewawdecisionwtowactwbasedwo
nwtheirwknowledgewandwwillingnesswtowbewopenwmindedwaboutwallwpossibilities.
ANS:
Criticalwthinkers
Criticalwthinkingwinvolveswconsideringwallwaspectswofwawsituationwwhenwmakingwdecisionsworwbe
forewtakingwaction.
PTS: 1
REF:
Affect:wI.w1.wApplywcriticalwthinkingwskillswinwperformingwpatientwassessmentwan
dwcare
4. Learningw
arewthewwayswthatwyouwlikewtowlearnwandwthatwhavewprovenwsuccessf
ulwinwthewpast.
ANS:
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
,preferences
Learningwpreferenceswdeterminewindividualwlearningwmethods.
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
, TestwBank 1-2
PTS: 1
5. Problemwsolvingwandw managementwtechniqueswarewkeyswtowyourwsuccess.
ANS:
conflict
Conflictwmanagementwinvolveswattemptingwtowresolvewanwissuewinwawprivatewplace,wclearlyws
tatingwyourwfeelingswaboutwthewsituation,wandwworkingwtogetherwtowreachwawsolution.
PTS: 1
6. Thewfirstwstepwtowreachingwawsolutionwtowawproblemworwconflictwiswtowidentifywthe
.
ANS:
problemwcen
tralwissue
Thewcausewofwthewconflictwmustwbewidentifiedwbeforewsolutionswcanwbewresearche
d.wPTS:1
7. Methodswforwdeterminingwpossiblewsolutionswtowawconflictwarewtowbrainstormworwtowmakewa(n)
list.
ANS:
proswandwcons
Developingwawproswandwconswlistwhelpswthewindividualwidentifywpossiblewsolution
s.wPTS: 1
8. Oncewyouwhavewdecidedwonwawsolutionwtowthewproblem,witwiswessentialwtow
thewo
utcomeswofwyourwsolutionwandwdecidewwhetherwitwsolvedwthewproblemworwwhetherwanother
wapproachwshouldwbewtried.
ANS:
evaluate
Evaluatingwthewoutcomewofwthewattemptedwsolutionwhelpswdeterminewwhetherwitwiswthewc
orrectwoneworwwhetherwanwalternatewsolutionwshouldwbewtried.
PTS: 1
9. allowswyouwtowexpresswyourwthoughtswandwfeelingswhonestlywandwenableswyo
uwtowstandwupwforwyourselfwinwawreasonablewandwrationalwmannerwwithoutwanwemotionalwsc
ene.
ANS:
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
w w w w w w
Chapterw01:wBecomingwawSuccessfulwStudentw
TestwBank
COMPLETION
1. Medicalwassistantswplaywawvitalwrolewinwthewhealthcarewteamwandwarewexpectedwtowdisplay
wsuchw
aswdependability,wrespectfulwpatientwcare,wempathy,winitiative,wpositiv
ewattitude,wandwteamwork.
ANS:
professionalwbehaviors
Professionalwbehaviorswarewactionswthatwidentifywthewmedicalwassistantwaswawmemberwofwthewheal
thcarewprofession.
PTS: 1
2. Learningwstyleswarewdeterminedwbywyourwindividualwmethodwofw
,worwexamining,
newwmaterialwandwthewwaywyouwprocesswitworwmakewitwyourwown.
w
ANS:
perceiving
Perceivingwiswthewmethodwindividualswusewtowexaminewinformationwandwrecognizewitwaswrea
l.wPTS: 1
3. canwevaluatewconflictingwinformationwandwmakewawdecisionwtowactwbasedwo
nwtheirwknowledgewandwwillingnesswtowbewopenwmindedwaboutwallwpossibilities.
ANS:
Criticalwthinkers
Criticalwthinkingwinvolveswconsideringwallwaspectswofwawsituationwwhenwmakingwdecisionsworwbe
forewtakingwaction.
PTS: 1
REF:
Affect:wI.w1.wApplywcriticalwthinkingwskillswinwperformingwpatientwassessmentwan
dwcare
4. Learningw
arewthewwayswthatwyouwlikewtowlearnwandwthatwhavewprovenwsuccessf
ulwinwthewpast.
ANS:
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
,preferences
Learningwpreferenceswdeterminewindividualwlearningwmethods.
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
, TestwBank 1-2
PTS: 1
5. Problemwsolvingwandw managementwtechniqueswarewkeyswtowyourwsuccess.
ANS:
conflict
Conflictwmanagementwinvolveswattemptingwtowresolvewanwissuewinwawprivatewplace,wclearlyws
tatingwyourwfeelingswaboutwthewsituation,wandwworkingwtogetherwtowreachwawsolution.
PTS: 1
6. Thewfirstwstepwtowreachingwawsolutionwtowawproblemworwconflictwiswtowidentifywthe
.
ANS:
problemwcen
tralwissue
Thewcausewofwthewconflictwmustwbewidentifiedwbeforewsolutionswcanwbewresearche
d.wPTS:1
7. Methodswforwdeterminingwpossiblewsolutionswtowawconflictwarewtowbrainstormworwtowmakewa(n)
list.
ANS:
proswandwcons
Developingwawproswandwconswlistwhelpswthewindividualwidentifywpossiblewsolution
s.wPTS: 1
8. Oncewyouwhavewdecidedwonwawsolutionwtowthewproblem,witwiswessentialwtow
thewo
utcomeswofwyourwsolutionwandwdecidewwhetherwitwsolvedwthewproblemworwwhetherwanother
wapproachwshouldwbewtried.
ANS:
evaluate
Evaluatingwthewoutcomewofwthewattemptedwsolutionwhelpswdeterminewwhetherwitwiswthewc
orrectwoneworwwhetherwanwalternatewsolutionwshouldwbewtried.
PTS: 1
9. allowswyouwtowexpresswyourwthoughtswandwfeelingswhonestlywandwenableswyo
uwtowstandwupwforwyourselfwinwawreasonablewandwrationalwmannerwwithoutwanwemotionalwsc
ene.
ANS:
Copyrightw©w2011wbywSaunders,wanwaffiliatewofwElsevierwI
nc.
