CPXP Exam 2025, Certified Patient Experience Professional, CPXP Test Bank, CPXP Questions and Answers, Patient Experience Certification, CPXP Study Guide, CPXP Practice Test 2025

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CPXP Exam 2025, Certified Patient Experience
Professional, CPXP Test Bank, CPXP Questions
and Answers, Patient Experience Certification,
CPXP Study Guide, CPXP Practice Test 2025




iatrogenesis - answerGreek for originating from a physician
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preventable adverse events -
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answerthose that occurred due to error or failure to apply an accepted strategy for p
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revention

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Ameliorable adverse event - b b b




answerevents that, while not preventable, could have been less harmful if care had b
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een different
b




adverse events due to negligence -
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answerthose that occurred due to care that falls below the standards expected of clin
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icians in the community
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near miss -
b b




answeran unsafe situation that is indistinguishable from a preventable adverse event
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except for the outcome -
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exposed but does not experience harm either through luck or early detection
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error - b




answerbroader term referring to any act of commission or omission that exposes pati
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ents to a potentially hazardous situation
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adverse event - b b




answerAn injury caused by medical management (rather than the underlying disease)
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and that prolonged the hospitalization, produced at disability at the time of discharg
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e, or both
b b




commision - answerdoing something wrong
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omission - answerfailing to do the right thing
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CPOE - answerComputerized Provider Order Entry
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2009 HITECH Act and meaningful use program
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computer alerts three main findings - answer1. modestly effective at best
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2. alert fatigue is common
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3. fatigue increases with exposure and heavier use of CPOE systems
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minimize alert fatigue -b b b




answer1. increase alert specificity to reduce inconsequential alerts
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2. tier alerts according to severity
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3. make only high level/severe alerts interruptive
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4. use human factors principles
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three concepts that influence safety in ambulatory care -
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answer1. role of pt and caregiver behaviors
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2. role of provider-pt interactions
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3. role of community and health system
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