Strategic Training and Development
TASK 3 Talent Management Plan
PASSED ON THE FIRST ATTEMPT
This TASK:
❖ Task 3, passed on the first attempt.
❖ This paper is significantly easier to Understand
❖ This version is improved for clarity, coherence,
and professional tone
, ### Talent Management Plan
#### A. Career Advancement and Promotion through Training
1. Career Advancement for Floor Agents:
Floor agents can leverage the new skills acquired through
training and development to advance their careers by stepping into
roles where they train new hires. This not only demonstrates their
ability to handle important responsibilities but also positions them
as trustworthy candidates for further career growth.
2. Identifying Promotion Candidates:
The organization can identify floor agents interested in career
growth by conducting surveys that assess their aspirations. Once
identified, these agents can be provided with targeted training and
mentorship programs. This hands-on mentorship will give them
practical experience aligned with potential future roles, increasing
their readiness for promotion.
3. Supporting Career Paths:
Training and development programs help companies support
floor agents’ career progression by clearly defining the skills and
knowledge needed for specific roles. Agents can then receive