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Exam (elaborations)

D253 Task 2 Values-Based Leadership - 2025 (Passed First Attempt)

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2024/2025 Written for academic year
Institution Western Governors University
Course D253
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WGU D253 – Values-Based Leadership – Task 2 – Emotional Intelligence & Ethical Bias Reflection (Passed First Attempt) Description: This document includes a completed and passed Task 2 for the WGU D253 course, focusing on the application of emotional intelligence in a leadership role. The assignment guides new managers on using the four emotional intelligence domains—self-awareness, self-management, social awareness, and relationship management—within a customer service setting. It also discusses the impact of unconscious and cognitive bias on ethical decision-making and presents practical leadership strategies to foster a culture of care. Keywords: WGU, D253, Task 2, values-based leadership, emotional intelligence, self-awareness, self-management, social awareness, relationship management, unconscious bias, attribution bias, affinity bias, inspirational leadership, leadership strategies, customer service manager

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WGU D253
Values Based Leadership
TASK 2
PASSED ON THE FIRST ATTEMPT


This TASK:
❖ Task 2 passed on the first attempt.
❖ This Task is significantly easier to Understand
❖ This version is improved for clarity,
coherence, and professional tone

, D253 - TASK 2:
Becoming an Effective Values-Based Leader

**Prepare a document as the new customer service manager to help
your team understand the four domains of emotional intelligence
(self-awareness, self-management, social awareness, and relationship
management) by doing the following:**


---


**1. Introduce yourself as the new customer service manager to your
team, focusing on one of the six company values provided in the
scenario (Excellence, Integrity, Humility, Trust, Growth, Respect).**


Hello Team!


My name is Mary Gonzalez; as many may know, I was appointed the
new customer service manager. I look forward to working with every
one of you. Each team member contributes to our team in different
ways, and as your leader, I want to build from that. We can build on this
by ensuring we focus on **respect**. Respect for oneself and of others

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Number of pages
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dennisdallege GED - General Educational Development · 17 reviews
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AI generated content. Failed multiple check tools and required a complete revision of this material.

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