TEST BANK FOR
LGF LGF
Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
LGF LGF LGF LGF LGF LGF LGF LGF LGF LGF
ChapterLGF1-22
Chapter 01 Test Bank Static
LGF LGF LGF LGF
1. EfficiencyLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
FALSE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.
2. EffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
TRUE
EffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
3. ALGFdoctorLGFcompletesLGFaLGFsurgicalLGFprocedureLGFonLGFaLGFpatientLGFwithoutLGFerror.LGFTheLGFpatientLGFdiesLGFanyway.LGFInLGFoperati
onsLGFmanagementLGFterms,LGFweLGFcouldLGFreferLGFtoLGFthisLGFdoctorLGFasLGFbeingLGFefficientLGFbutLGFnotLGFeffective.
TRUE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.LGFEffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcrea
teLGFtheLGFmostLGFvalue.LGFTheLGFdoctorLGFperformedLGFtheLGFsurgeryLGFwithoutLGFerror.LGFBecauseLGFtheLGFpatientLGFdied,LGFnoLGFvalueLGFwasLGFcr
eated.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFAnaly
zeL G F Difficulty:LGF
2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
4. ALGFworkerLGFcanLGFbeLGFefficientLGFwithoutLGFbeingLGFeffective.
TRUE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.LGFEffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoL
GFcreateLGFtheLGFmostLGFvalue.LGFTheseLGFareLGFdifferentLGFthings.
AACSB:LGFAnalyticalLGFThin
kingL G F Blooms:LGF
1-1
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
, UnderstandL G F Diff
iculty:LGF2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
1-2
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
,5. ALGFprocessLGFcanLGFbeLGFeffectiveLGFwithoutLGFbeingLGFefficient.
TRUE
Often,LGFmaximizingLGFeffectivenessLGFandLGFefficiencyLGFatLGFtheLGFsameLGFtimeLGFcreatesLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.LGF"B
eingLGFefficient"LGFatLGFtheLGFcustomerLGFserviceLGFcounterLGFatLGFaLGFlocalLGFstoreLGForLGFbankLGFmeansLGFusingLGFtheLGFfewestLGFnumberLGFo
fLGFclerksLGFpossibleLGFatLGFtheLGFcounter.LGFBeingLGFeffective,LGFthough,LGFmeansLGFminimizingLGFtheLGFamountLGFofLGFtimeLGFcustomersLGF
needLGFtoLGFwaitLGFinLGFline.
AACSB:LGFAnalyticalLGFThin
kingL G F Blooms:LGF
UnderstandL G F Diff
iculty:LGF2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
6. OperationsLGFandLGFsupplyLGFchainLGFmanagementLGFisLGFdefinedLGFasLGFtheLGFdesign,LGFoperation,LGFandLGFimprovementLGFofLGFthe
LGFsystemsLGFthatLGFcreateLGFandLGFdeliverLGFtheLGFfirm'sLGFprimaryLGFproductsLGFandLGFservices.
TRUE
OperationsLGFandLGFsupplyLGFchainLGFmanagementLGFisLGFdefinedLGFasLGFtheLGFdesign,LGFoperation,LGFandLGFimprovementLGFofLGFtheLGFsyste
msLGFthatLGFcreateLGFandLGFdeliverLGFtheLGFfirm'sLGFprimaryLGFproductsLGFandLGFservices.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-01LGFIdentifyLGFtheLGFelementsLGFofLGFoperationsLGFandLGFsupplyLGFchainLGFmanagement.LGF(OSCM)
Topic:LGFWhatLGFIsLGFOperationsLGFandLGFSupplyLGFChainLGFManagement?
7. TheLGFtermLGF"value"LGFrefersLGFtoLGFtheLGFrelationshipLGFbetweenLGFqualityLGFandLGFtheLGFpriceLGFpaidLGFbyLGFtheLGFconsumer.
TRUE
RelatedLGFtoLGFefficiencyLGFandLGFeffectivenessLGFisLGFtheLGFconceptLGFofLGFvalue,LGFwhichLGFcanLGFbeLGFmetaphoricallyLGFdefinedLGFasLGFqualityLGFdi
videdLGFbyLGFprice.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
8. AttemptingLGFtoLGFbalanceLGFtheLGFdesireLGFtoLGFefficientlyLGFuseLGFresourcesLGFwhileLGFprovidingLGFaLGFhighlyLGFeffectiveLGFserviceLGFma
yLGFcreateLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.
TRUE
OftenLGFmaximizingLGFeffectivenessLGFandLGFefficiencyLGFatLGFtheLGFsameLGFtimeLGFcreatesLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFAnaly
zeL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
1-3
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
, Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
1-4
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
LGF LGF
Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
LGF LGF LGF LGF LGF LGF LGF LGF LGF LGF
ChapterLGF1-22
Chapter 01 Test Bank Static
LGF LGF LGF LGF
1. EfficiencyLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
FALSE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.
2. EffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
TRUE
EffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcreateLGFtheLGFmostLGFvalueLGFforLGFtheLGFcompany.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
3. ALGFdoctorLGFcompletesLGFaLGFsurgicalLGFprocedureLGFonLGFaLGFpatientLGFwithoutLGFerror.LGFTheLGFpatientLGFdiesLGFanyway.LGFInLGFoperati
onsLGFmanagementLGFterms,LGFweLGFcouldLGFreferLGFtoLGFthisLGFdoctorLGFasLGFbeingLGFefficientLGFbutLGFnotLGFeffective.
TRUE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.LGFEffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoLGFcrea
teLGFtheLGFmostLGFvalue.LGFTheLGFdoctorLGFperformedLGFtheLGFsurgeryLGFwithoutLGFerror.LGFBecauseLGFtheLGFpatientLGFdied,LGFnoLGFvalueLGFwasLGFcr
eated.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFAnaly
zeL G F Difficulty:LGF
2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
4. ALGFworkerLGFcanLGFbeLGFefficientLGFwithoutLGFbeingLGFeffective.
TRUE
EfficiencyLGFmeansLGFdoingLGFsomethingLGFatLGFtheLGFlowestLGFpossibleLGFcost.LGFEffectivenessLGFmeansLGFdoingLGFtheLGFrightLGFthingsLGFtoL
GFcreateLGFtheLGFmostLGFvalue.LGFTheseLGFareLGFdifferentLGFthings.
AACSB:LGFAnalyticalLGFThin
kingL G F Blooms:LGF
1-1
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
, UnderstandL G F Diff
iculty:LGF2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
1-2
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
,5. ALGFprocessLGFcanLGFbeLGFeffectiveLGFwithoutLGFbeingLGFefficient.
TRUE
Often,LGFmaximizingLGFeffectivenessLGFandLGFefficiencyLGFatLGFtheLGFsameLGFtimeLGFcreatesLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.LGF"B
eingLGFefficient"LGFatLGFtheLGFcustomerLGFserviceLGFcounterLGFatLGFaLGFlocalLGFstoreLGForLGFbankLGFmeansLGFusingLGFtheLGFfewestLGFnumberLGFo
fLGFclerksLGFpossibleLGFatLGFtheLGFcounter.LGFBeingLGFeffective,LGFthough,LGFmeansLGFminimizingLGFtheLGFamountLGFofLGFtimeLGFcustomersLGF
needLGFtoLGFwaitLGFinLGFline.
AACSB:LGFAnalyticalLGFThin
kingL G F Blooms:LGF
UnderstandL G F Diff
iculty:LGF2LGFMedium
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
6. OperationsLGFandLGFsupplyLGFchainLGFmanagementLGFisLGFdefinedLGFasLGFtheLGFdesign,LGFoperation,LGFandLGFimprovementLGFofLGFthe
LGFsystemsLGFthatLGFcreateLGFandLGFdeliverLGFtheLGFfirm'sLGFprimaryLGFproductsLGFandLGFservices.
TRUE
OperationsLGFandLGFsupplyLGFchainLGFmanagementLGFisLGFdefinedLGFasLGFtheLGFdesign,LGFoperation,LGFandLGFimprovementLGFofLGFtheLGFsyste
msLGFthatLGFcreateLGFandLGFdeliverLGFtheLGFfirm'sLGFprimaryLGFproductsLGFandLGFservices.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-01LGFIdentifyLGFtheLGFelementsLGFofLGFoperationsLGFandLGFsupplyLGFchainLGFmanagement.LGF(OSCM)
Topic:LGFWhatLGFIsLGFOperationsLGFandLGFSupplyLGFChainLGFManagement?
7. TheLGFtermLGF"value"LGFrefersLGFtoLGFtheLGFrelationshipLGFbetweenLGFqualityLGFandLGFtheLGFpriceLGFpaidLGFbyLGFtheLGFconsumer.
TRUE
RelatedLGFtoLGFefficiencyLGFandLGFeffectivenessLGFisLGFtheLGFconceptLGFofLGFvalue,LGFwhichLGFcanLGFbeLGFmetaphoricallyLGFdefinedLGFasLGFqualityLGFdi
videdLGFbyLGFprice.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFRememb
erL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
8. AttemptingLGFtoLGFbalanceLGFtheLGFdesireLGFtoLGFefficientlyLGFuseLGFresourcesLGFwhileLGFprovidingLGFaLGFhighlyLGFeffectiveLGFserviceLGFma
yLGFcreateLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.
TRUE
OftenLGFmaximizingLGFeffectivenessLGFandLGFefficiencyLGFatLGFtheLGFsameLGFtimeLGFcreatesLGFconflictLGFbetweenLGFtheLGFtwoLGFgoals.
AACSB:LGFAnalyticalLGFThinking
Blooms:LGFAnaly
zeL G F Difficulty:
LGF1LGFEasy
LearningLGFObjective:LGF01-
04LGFEvaluateLGFtheLGFefficiencyLGFofLGFaLG
1-3
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.
, Ffirm.L G F Topic:LGFEfficiency,LGFEffectiven
ess,LGFandLGFValue
1-4
CopyrightLGF©2021LGFMcGraw-
HillLGFEducation.LGFAllLGFrightsLGFreserved.LGFNoLGFreproductionLGForLGFdistributionLGFwithoutLGFtheLGFpriorLGFwrittenLGFconsentLGFofLGFMcGraw-
HillLGFEducation.