Dutch Bros Manifesto UPDATED Exam
Questions and CORRECT Answers
Which of the below are Dutch Bros' core values: - CORRECT ANSWER - Service, Quality,
Speed
Which of the following milks do we offer: - CORRECT ANSWER - Almond, Kick Me Mix,
2%, Nonfat, Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? - CORRECT ANSWER - It's a list of
flavor combinations and drinks our custies order from
All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes! -
CORRECT ANSWER - 1
Mocha Freezes always get - CORRECT ANSWER - 2 scoops of chocolate milk
We always add _____ shots of espresso to every size 911 and Double Torture Freezes. -
CORRECT ANSWER - 2 extra
A Freeze is - CORRECT ANSWER - a frozen, creamy blend of espresso, milk, and sugar.
Which of the following drink types do we offer: - CORRECT ANSWER - latte, breve,
smoothies, hot chocolate, kids drinks, lemonade, dutch soda, tea, cold brew, frosts, espresso
Excellent customer service includes: - CORRECT ANSWER - Repeating orders back to
customers and crew, serving with a smile, and saying "thank you!"
How do we build a flavor combo for a single drink? - CORRECT ANSWER - Equal parts of
flavor combined into a clean, flat scoop
, How much syrup or sauce is added to any size standard coffee-based drink? - CORRECT
ANSWER - 1 flat scoop
What is the #1 recipe rule at Dutch? - CORRECT ANSWER - Flavor + Shots + Milk
If your shots are running longer than 26 seconds, you need to adjust the grind to be more... -
CORRECT ANSWER - Coarse (to the left)
How much tight froth should be on top of all Mochas, Lattes, and Breves? - CORRECT
ANSWER - 1/4 inch
What is the safe zone for milk in the refrigerator? - CORRECT ANSWER - 32-40 degrees
What is the ideal temperature range for steamed milk? - CORRECT ANSWER - 150-155
degrees
What is the target shot window for White Coffee? - CORRECT ANSWER - 7-12 seconds
What is the target shot window for Private Reserve and Decaf Coffee? - CORRECT
ANSWER - 15-26 seconds
Our 3-bean blend is comprised of beans from the following countries: (select all that apply) -
CORRECT ANSWER - Colombia, El Salvador, Brazil
If a customer ordered a Chocolate Frappuccino, what response would you have when asking and
educating them on our menu? - CORRECT ANSWER - Yum! Here at DB we actually serve
"Freezes" which are very similar to a Frappuccino. Would you like to try a Mocha Freeze?
Would you like whipped cream on it as well?
Questions and CORRECT Answers
Which of the below are Dutch Bros' core values: - CORRECT ANSWER - Service, Quality,
Speed
Which of the following milks do we offer: - CORRECT ANSWER - Almond, Kick Me Mix,
2%, Nonfat, Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? - CORRECT ANSWER - It's a list of
flavor combinations and drinks our custies order from
All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes! -
CORRECT ANSWER - 1
Mocha Freezes always get - CORRECT ANSWER - 2 scoops of chocolate milk
We always add _____ shots of espresso to every size 911 and Double Torture Freezes. -
CORRECT ANSWER - 2 extra
A Freeze is - CORRECT ANSWER - a frozen, creamy blend of espresso, milk, and sugar.
Which of the following drink types do we offer: - CORRECT ANSWER - latte, breve,
smoothies, hot chocolate, kids drinks, lemonade, dutch soda, tea, cold brew, frosts, espresso
Excellent customer service includes: - CORRECT ANSWER - Repeating orders back to
customers and crew, serving with a smile, and saying "thank you!"
How do we build a flavor combo for a single drink? - CORRECT ANSWER - Equal parts of
flavor combined into a clean, flat scoop
, How much syrup or sauce is added to any size standard coffee-based drink? - CORRECT
ANSWER - 1 flat scoop
What is the #1 recipe rule at Dutch? - CORRECT ANSWER - Flavor + Shots + Milk
If your shots are running longer than 26 seconds, you need to adjust the grind to be more... -
CORRECT ANSWER - Coarse (to the left)
How much tight froth should be on top of all Mochas, Lattes, and Breves? - CORRECT
ANSWER - 1/4 inch
What is the safe zone for milk in the refrigerator? - CORRECT ANSWER - 32-40 degrees
What is the ideal temperature range for steamed milk? - CORRECT ANSWER - 150-155
degrees
What is the target shot window for White Coffee? - CORRECT ANSWER - 7-12 seconds
What is the target shot window for Private Reserve and Decaf Coffee? - CORRECT
ANSWER - 15-26 seconds
Our 3-bean blend is comprised of beans from the following countries: (select all that apply) -
CORRECT ANSWER - Colombia, El Salvador, Brazil
If a customer ordered a Chocolate Frappuccino, what response would you have when asking and
educating them on our menu? - CORRECT ANSWER - Yum! Here at DB we actually serve
"Freezes" which are very similar to a Frappuccino. Would you like to try a Mocha Freeze?
Would you like whipped cream on it as well?
