UPDATED Exam Questions and CORRECT
Answers
The year Dutch Bros was founded? - CORRECT ANSWER - 1992
Dutch Bro's founders? - CORRECT ANSWER - Dane and Trav Boersma
Dutch Bro's hometown - CORRECT ANSWER - Grants Pass, Oregon
Excellent customer service includes: - CORRECT ANSWER - Repeating orders back to
customers and crew, serving with a smile, and saying "thank you!"
Dutch Bro's Values? - CORRECT ANSWER - Service, Quality, and Speed
What milks do we offer? - CORRECT ANSWER - Almond, Kick Me Mix, 2%, Nonfat,
Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? - CORRECT ANSWER - It is a list
of flavor combinations and drinks our custies order from.
What drink types do we offer? - CORRECT ANSWER - Latte, Breve, Smoothies, Hot Cocoa,
Kid's Drinks, Lemonade, Sparkling Sodas, Tea, Cold Brew, Shakes, and espresso.
Kids drink size: - CORRECT ANSWER - 10 oz
Small Hot: - CORRECT ANSWER - 12 oz
, Medium Hot and Small Cold: - CORRECT ANSWER - 16 oz
Medium Cold: - CORRECT ANSWER - 24 oz
Large Hot: - CORRECT ANSWER - 20 oz
Large Cold: - CORRECT ANSWER - 32 oz
Coffee options at DB: - CORRECT ANSWER - private reserve, white coffee, cold brew, nitro
cold brew, decaf coffee
Our three bean blend is comprised of beans from the following countries: - CORRECT
ANSWER - Colombia, El Salvador, and Brazil
What is the target shot window for Private Reserve and Decaf Coffee? - CORRECT
ANSWER - 15-26 seconds
What is the target shot window for white coffee? - CORRECT ANSWER - 7-12 seconds
What is the ideal temp. range for steamed milk? - CORRECT ANSWER - 150-155 degrees
Safe zone for milk in the refridgerator? - CORRECT ANSWER - 32-40 degrees
How much tight froth should be on top of all Mochas, Lattes, and Breves? - CORRECT
ANSWER - 1/4 inch
If shots are runnning shorter than 15 seconds how do you adjust the grind? - CORRECT
ANSWER - Fine (to the right)