TICO EXAM 2025 (ACTUAL EXAM) | ALL QUESTIONS
AND CORRECT ANSWERS | VERIFIED ANSWERS |
LATEST VERSION | GRADED A+ | BRAND NEW
VERSION
Joe Smith purchases travel services from ABC agency, which includes a
scheduled flight. Joe may be entitled to a full immediate refund or
comparable alternative travel services if the scheduled flight is delayed by
a. 12 hours
b. 25 hours because of a severe snow storm
c. 25 hours
d. 12 hours because of safety considerations ---------CORRECT ANSWER--
---------------c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to
be in the same condition as when it was described to the client at the time
of purchase?
a. client
b. Registrar
c. registrant
d. hotel supplying the accommodation ---------CORRECT ANSWER-----------
------c. registrant
Which item takes precedence over other claims on the
Travel Industry Compensation Fund? Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event ---------CORRECT ANSWER-----------------c. trip completion
Joe Smith purchases a package tour from ABC agency that
includes a return economy flight. The airline end supplier
,becomes bankrupt during Joe's trip and he is stranded at the destination.
He purchases a business class flight home and then makes a claim on the
Compensation Fund for his trip completion expenses. Will his trip
completion expense claim be successful?
a. yes, because he was forced to make his own arrangements to get home
as the Director did not direct payments for trip completion
b. no, because trip completion expense claims may only be
made when a trip cannot be completed because travel
services were not provided as a result of the failure of a
registrant
c. yes, because the Fund is primarily concerned with "trip
completion" and getting stranded Ontarians home
d. no, because he purchased a business class flight and he had to obtain
services comparable to those originally purchased (i.e. an economy fligh ---
------CORRECT ANSWER-----------------b. no, because trip completion
expense claims may only be made when a trip cannot be completed
because travel services were not provided as a result of the failure of a
registrant
A consumer who wishes to make a standard claim on the
Compensation Fund for travel services paid for but not
provided must do so
a. any time; there is no limitation
b. immediately
c. within three months of the registrant's or end supplier's
failure
d. within six months of the registrant's or end supplier's failure ---------
CORRECT ANSWER-----------------d. within six months of the registrant's or
end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be
compliant with the Education Standards in a travel agency?
a. all staff no matter what their role is in the agency
b. all staff providing information about travel services to the public
c. only the owner of the agency
,d. only the owner and the supervisor/manager of the agency ---------
CORRECT ANSWER-----------------b. all staff providing information about
travel services to the public
What is the maximum penalty for a corporation that
commits an offence under the Travel Industry Act, 2002?
a. $250,000
b. $50,000
c. two years less a day in prison
d. $50,000 and two years less a day in prison ---------CORRECT ANSWER-
----------------a. $250,000
Which of the following must register under the Travel Industry Act, 2002?
a. an end supplier
b. a travel agency in North Bay
c. a travel agency in Saskatoon
d. an educational institution in Ottawa ---------CORRECT ANSWER-----------
------b. a travel agency in North Bay
"Sales in Ontario" refers to
a. the amount paid to or through a travel agent or travel wholesaler for
services sold in Ontario during a given period of time
b. the amount paid to travel agents only, for services sold to Ontario
consumers during a given period of time
c. the amount paid to travel wholesalers only, for all travel bookings
originating in Ontario during a given period of time
d. an annual list of travellers who booked through an Ontario-registered
travel agent or wholesaler ---------CORRECT ANSWER-----------------a. the
amount paid to or through a travel agent or travel wholesaler for services
sold in Ontario during a given period of time
, When registrants provide a security deposit, how many annual financial
statements must they file before being
eligible to have the security deposit returned?
a. none
b. one annual financial statement
c. two annual financial statements
d. two consecutive annual financial statements ---------CORRECT
ANSWER-----------------d. two consecutive annual financial statements
The phrase "to promote a fair and informed marketplace where consumers
can be confident in their travel purchases" is the
a. mission statement of the Ministry of Consumer Services
b. mission statement of TICO
c. vision statement of TICO
d. purpose of the Travel Industry Act, 2002 ---------CORRECT ANSWER----
-------------b. mission statement of TICO
The administration of the Travel Industry Act, 2002 was delegated to TICO
by the
a. federal government
b. travel industry
c. Ministry of Consumer and Corporate Affairs
d. Ontario provincial government ---------CORRECT ANSWER-----------------
d. Ontario provincial government
TICO works with which three groups to carry out its mandate?
a. consumers, travel retailers, the federal government
b. travel retailers, travel wholesalers, consumers
c. the travel industry, the provincial government, consumers
d. suppliers, travel agents, consumers ---------CORRECT ANSWER-----------
------c. the travel industry, the provincial government, consumers
AND CORRECT ANSWERS | VERIFIED ANSWERS |
LATEST VERSION | GRADED A+ | BRAND NEW
VERSION
Joe Smith purchases travel services from ABC agency, which includes a
scheduled flight. Joe may be entitled to a full immediate refund or
comparable alternative travel services if the scheduled flight is delayed by
a. 12 hours
b. 25 hours because of a severe snow storm
c. 25 hours
d. 12 hours because of safety considerations ---------CORRECT ANSWER--
---------------c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to
be in the same condition as when it was described to the client at the time
of purchase?
a. client
b. Registrar
c. registrant
d. hotel supplying the accommodation ---------CORRECT ANSWER-----------
------c. registrant
Which item takes precedence over other claims on the
Travel Industry Compensation Fund? Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event ---------CORRECT ANSWER-----------------c. trip completion
Joe Smith purchases a package tour from ABC agency that
includes a return economy flight. The airline end supplier
,becomes bankrupt during Joe's trip and he is stranded at the destination.
He purchases a business class flight home and then makes a claim on the
Compensation Fund for his trip completion expenses. Will his trip
completion expense claim be successful?
a. yes, because he was forced to make his own arrangements to get home
as the Director did not direct payments for trip completion
b. no, because trip completion expense claims may only be
made when a trip cannot be completed because travel
services were not provided as a result of the failure of a
registrant
c. yes, because the Fund is primarily concerned with "trip
completion" and getting stranded Ontarians home
d. no, because he purchased a business class flight and he had to obtain
services comparable to those originally purchased (i.e. an economy fligh ---
------CORRECT ANSWER-----------------b. no, because trip completion
expense claims may only be made when a trip cannot be completed
because travel services were not provided as a result of the failure of a
registrant
A consumer who wishes to make a standard claim on the
Compensation Fund for travel services paid for but not
provided must do so
a. any time; there is no limitation
b. immediately
c. within three months of the registrant's or end supplier's
failure
d. within six months of the registrant's or end supplier's failure ---------
CORRECT ANSWER-----------------d. within six months of the registrant's or
end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be
compliant with the Education Standards in a travel agency?
a. all staff no matter what their role is in the agency
b. all staff providing information about travel services to the public
c. only the owner of the agency
,d. only the owner and the supervisor/manager of the agency ---------
CORRECT ANSWER-----------------b. all staff providing information about
travel services to the public
What is the maximum penalty for a corporation that
commits an offence under the Travel Industry Act, 2002?
a. $250,000
b. $50,000
c. two years less a day in prison
d. $50,000 and two years less a day in prison ---------CORRECT ANSWER-
----------------a. $250,000
Which of the following must register under the Travel Industry Act, 2002?
a. an end supplier
b. a travel agency in North Bay
c. a travel agency in Saskatoon
d. an educational institution in Ottawa ---------CORRECT ANSWER-----------
------b. a travel agency in North Bay
"Sales in Ontario" refers to
a. the amount paid to or through a travel agent or travel wholesaler for
services sold in Ontario during a given period of time
b. the amount paid to travel agents only, for services sold to Ontario
consumers during a given period of time
c. the amount paid to travel wholesalers only, for all travel bookings
originating in Ontario during a given period of time
d. an annual list of travellers who booked through an Ontario-registered
travel agent or wholesaler ---------CORRECT ANSWER-----------------a. the
amount paid to or through a travel agent or travel wholesaler for services
sold in Ontario during a given period of time
, When registrants provide a security deposit, how many annual financial
statements must they file before being
eligible to have the security deposit returned?
a. none
b. one annual financial statement
c. two annual financial statements
d. two consecutive annual financial statements ---------CORRECT
ANSWER-----------------d. two consecutive annual financial statements
The phrase "to promote a fair and informed marketplace where consumers
can be confident in their travel purchases" is the
a. mission statement of the Ministry of Consumer Services
b. mission statement of TICO
c. vision statement of TICO
d. purpose of the Travel Industry Act, 2002 ---------CORRECT ANSWER----
-------------b. mission statement of TICO
The administration of the Travel Industry Act, 2002 was delegated to TICO
by the
a. federal government
b. travel industry
c. Ministry of Consumer and Corporate Affairs
d. Ontario provincial government ---------CORRECT ANSWER-----------------
d. Ontario provincial government
TICO works with which three groups to carry out its mandate?
a. consumers, travel retailers, the federal government
b. travel retailers, travel wholesalers, consumers
c. the travel industry, the provincial government, consumers
d. suppliers, travel agents, consumers ---------CORRECT ANSWER-----------
------c. the travel industry, the provincial government, consumers
