Capella University BUS4121:
Ethics in Health Care
1
, Introduction
Jenny Baluyot, the Healthcare Administrator at Brookside Hospital, is
responsible for overseeing the management of the 250-bed facility. Her role involves
coordinating and supervising staff while ensuring that all operations are conducted in a
morally and ethically responsible manner. Healthcare Administrators must be well-
versed in corporate social responsibility, taking into account the expectations of
stakeholders, as well as the hospital's economic, social, and environmental
performance. In this
scenario, Ms. Baluyot must address various concerns related to the care of patient
Michael, his wife Tifania, his father Chris, and the necessary medical decisions. She
will need to navigate the balance between providing optimal care for the patient and
managing the family's expectations. Furthermore, Ms. Baluyot will have to identify a
solution to improve the process of informed consent, ensuring that the staff enhances
their communication with patients and families.
This case study presents an ethical dilemma for the healthcare administrator
regarding the determination of the rightful medical decision-maker for the patient,
Michael. Michael is a man in his mid-forties who was brought to the hospital by
ambulance following a car accident. He has a history of chronic illness, including
uncontrolled diabetes, an ongoing infection from a previous poisonous spider bite,
past reactions to anesthesia, and strokes. Additionally, Michael struggles with
substance use, including heavy marijuana use and an opioid addiction that began after
a work- related back injury and complications from diabetic neuropathy.
The Problem
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