WGU C948 Task 2 |Latest Update with
Complete Solution
1. Communication. . to. . the. . CEO
Subject:.. Urgent:.. Cybersecurity.. Breach.. Incident..Report.. and.. Action.. Plan
Dear.. Sylvia,
I..am..writing..to..inform..you..of..a..significant..cybersecurity..breach..that..was..i
dentified..on..Date...The..breach..resulted..from..a..phishing..attack..that..compr
omised..sensitive..customer..data,..including..financial..information..and..person
ally..identifiable..information..(PII).
Root..Cause:..The..breach..originated..from..a..phishing..email..that..deceived..an
..employee..into..revealing..login..credentials, ..allowing..unauthorized..access..t
o..our..systems.
Impact. . on. . Operations:
• Data..Compromise:..Approximately..1500..customer..records..wer
e..affected.
• Operational..Disruption:..Temporary..suspension..of..affected..services
..to..contain..the..breach.
Initial. . Assessment. . of. . Damages:
• Financial:..Estimated..at..$630,000..due..to..incident..response,..syste
m..remediation,..and..potential..fines.
• Reputational:..Potential..loss..of..customer..trust..and..negative..medi
a..coverage.
Action.. Plan.. with.. Timeline:
• Immediate..(Day..1-
2):..Secure..affected..systems..and..notify..IT..and..response..teams.
• Short-
Term..(Week..1):..Conduct..a..comprehensive..system..audit..and..begi
n..customer..notification.
• Medium-
Term..(Month..1):..Implement..enhanced..security..measures,..and..revi
Complete Solution
1. Communication. . to. . the. . CEO
Subject:.. Urgent:.. Cybersecurity.. Breach.. Incident..Report.. and.. Action.. Plan
Dear.. Sylvia,
I..am..writing..to..inform..you..of..a..significant..cybersecurity..breach..that..was..i
dentified..on..Date...The..breach..resulted..from..a..phishing..attack..that..compr
omised..sensitive..customer..data,..including..financial..information..and..person
ally..identifiable..information..(PII).
Root..Cause:..The..breach..originated..from..a..phishing..email..that..deceived..an
..employee..into..revealing..login..credentials, ..allowing..unauthorized..access..t
o..our..systems.
Impact. . on. . Operations:
• Data..Compromise:..Approximately..1500..customer..records..wer
e..affected.
• Operational..Disruption:..Temporary..suspension..of..affected..services
..to..contain..the..breach.
Initial. . Assessment. . of. . Damages:
• Financial:..Estimated..at..$630,000..due..to..incident..response,..syste
m..remediation,..and..potential..fines.
• Reputational:..Potential..loss..of..customer..trust..and..negative..medi
a..coverage.
Action.. Plan.. with.. Timeline:
• Immediate..(Day..1-
2):..Secure..affected..systems..and..notify..IT..and..response..teams.
• Short-
Term..(Week..1):..Conduct..a..comprehensive..system..audit..and..begi
n..customer..notification.
• Medium-
Term..(Month..1):..Implement..enhanced..security..measures,..and..revi
