An Integrated Approach to Online Marketing
3rd Edition by Simon Kingsnorth.
All Chapters 1 - 22
,TABLE OF CONTENT q q
q Chapterq1:qTheqfoundatiqonsqofqdigitalqmarketing.qqq
qqqqqqqqqqqq Pageq:q2
q Chapterq2:qUnderstandingqtheqdigitalqecosystemqqqq
Pageq:q10qq
q Chapterq3:qIntegratingqdigitalqintoqwiderqorganizat
ionqstrategyqPageq:q13q
Chapterq4:qUnderstandingqtheqevolvingqdigitalqcons
umerqPageq:q17
Chapterq5:qBarriers,qconsiderationsqandqdataqprotec
tionqinqdigitalqmarketingqstrategyqPageq:q21qChapte
rq6:qEnablingqtechnologiesqforqonlineqmarketingqan
dqdigitalqtransformationqPageq:q25qChapterq7:qPlann
ingqyourqdigitalqmarketingqstrategyq–
Objectives,qPageq:q29q
Chapterq8:qSEOqstrategyqandqorganicqtechniquesqPa
geq:q34q
Chapterq9:qBuildingqandqoptimizingqaqwinningqpaidq
searchqstrategyqPageq:q38q
Chapterq10:qDisplayqadvertisingqandqprogrammaticq
targetingqPageq:q42
q Chapterq11:qTailoringqyourqsocialqmediaqstrategyq.q
Pageq:q45q
,Chapterq12:qMarketingqautomation,qmessagingqan
dqemailqmarketingq–
q thequnsungqheroes.qPageq:q50qChapterq13:qAffiliates
q schemesqandqpartnershipsqtoqdeliverqhighlyqtargete
dqleadsqPageq:q53q
Chapterq14:qLeadqgenerationqthatqdeliversqresultsq.q
Pageq:q56q
Chapterq15:qContentqstrategyq–
q aqkeyqpillarqofqsuccessqPageq:q60
Chapterq16:qPersonalizingqtheqcustomerqjourneyqan
dqdigitalqexperienceqPageq:q65q
Chapterq17:qEffectiveqExperienceqDesignq(XD)q.qPage
q q : 69q
Chapterq18:qOptimizingqyourqe-
commerceqplatformq.qPageq:q72q
Chapterq19:qManagingqloyalty,qCRMqandqdataq.qPag
eq:q75q
Chapterq20:qMeasuringqsuccessqthroughqdataqanaly
ticsqandqreportingqPageq:q80q
Chapterq21:qProvidingqaqsmoothqonlineqserviceqandq
customerqexperienceqPageq:q84q
Chapterq22:qPuttingqtogetherqyourqdigitalqmarketin
gqstrategy.qPageq:q87
, DigitalqMarketingqStrategyq3eqbyqSimonqKingsnorthq
Chapterq1:qTheqfoundationsqofqdigitalqmarketingqTe
stqbankqanswers
1. a),qb),qd),qe)
2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a),qb)