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MBA 621 Information Systems Midterm | 2025/2026 LATEST UPDATED | COMPREHENSIVE QUESTIONS WITH 100% RATED ANSWERS | GUARANTEED TO PASS

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MBA 621 Information Systems Midterm | 2025/2026 LATEST UPDATED | COMPREHENSIVE QUESTIONS WITH 100% RATED ANSWERS | GUARANTEED TO PASS

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Institution
MBA 621
Course
MBA 621

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April 16, 2025
Number of pages
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Written in
2024/2025
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MBA 621 Information Systems Midterm | 2025/2026 LATEST UPDATED | COMPREHENSIVE
QUESTIONS WITH 100% RATED ANSWERS | GUARANTEED TO PASS




Which of these is a disadvantage of the hosted software model?

The hosted software model increases potential data security issues.

The hardware costs and costs associated with maintaining an appropriate computer
environment decrease.

Organizations can experiment with powerful software capabilities without making a major
financial investment.

Businesses do not need to employ full-time IT people to maintain key business applications.
The hosted software model increases potential data security issues.




The ability to support customer service representatives so that they can quickly, thoroughly,
and appropriately address customer requests and resolve customer issues is known as contact
management. false




With an online transaction processing (OLTP) system, each transaction is held until the end of
the day when all accumulated transactions are processed as a group. false




Which of the following transactions definitely requires immediate processing and cannot be
processed in batches?

credit card purchase

customer billing

payroll

,posting of students' course grades credit card purchase




Running a(n) ________ efficiently and reliably is so critical that it is sometimes referred to as
the lifeblood of the organization.

payroll processing system

training scheduling system

order processing system

purchasing system order processing system




When an organization adopts the hosted software model, it retains internal management of
systems. false




While processing data, if any code entered (or scanned) is not present in the database, the
transaction can still be processed. false




Many business application software vendors are pushing the use of the hosted software model
because it helps customers benefit from new technology while avoiding much of the related
complexity and high start-up costs.

True true




Concept development, product design, prototyping, and product testing are key features of a
customer relationship management (CRM) system. false

,When ERP systems were becoming popular, mostly the small and medium enterprises started
implementing them before larger organizations did. false




Enterprise resource planning (ERP) systems are commonly used in manufacturing companies.
true




In a transaction processing system (TPS), the purchasing systems must track the flow of data
related to all the cash flows that affect the organization. false




The bill of materials (BOM) is the bill received from raw material vendors. false




Access to and use of a customer relationship management (CRM) is limited to members of the
marketing and sales teams in an organization. false




External users of product lifecycle management (PLM) software include packaging suppliers and
contract manufacturers. true




Which of the following situations require access to current data?

student assignment grading

ATM transactions

check processing

employee bonus calculations ATM transactions

, An enterprise system uses multiple databases, one for each department. That is why
information cannot be shared with all authorized users in different functional areas. false




During drill-down analysis, you go from detailed levels of data down to a summary-level
overview. false




A dashboard is _____.

a visual depiction of a set of words that have been grouped together because of the frequency
of their occurrence

a graphical representation that summarizes the steps a consumer takes in making the decision
to buy

a visual presentation of a set of KPIs about the state of a process at a specific point in time

none of these answers a visual presentation of a set of KPIs about the state of a process at a
specific point in time




A word cloud can provide an effective visual summary of reviews by customer about a new
product. true




One of the goals of business intelligence is to _________.

get the most value out of information by presenting it in an easily understandable form

use the most sophisticated techniques

pull data from multiple sources

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