Edition by Hossein Bidgoli, Chapters 14 Table of Contents 2 2
1. Information Systems in Business.
2 2 2 2
2. Computers and Their Business Applications.
2 2 2 2 2
3. Data and Business Intelligence.
2 2 2 2
4. Personal, Legal, Ethical, and Organizational Issues.
2 2 2 2 2 2
5. Protecting Information Resources.
2 2 2
6. Data Communication: Delivering Information Anywhere and Anytime.
2 2 2 2 2 2 2
7. A Connected World.
2 2 2
8. E-Commerce.
2
9. Global Information Systems.
2 2 2
10. Building Successful Information Systems.
2 2 2 2
11. Enterprise Systems.
2 2
12. Supporting Decisions and Processes.
2 2 2 2
13. Artificial Intelligence and Automation.
2 2 2 2
14. Emerging Trends, Technologies, and Applications.
2 2 2 2 2
, TOPICS:
1. Information Systems in Business.
2 2 2 Information2systems2 Information2
systems2importance
2. KEYWORDS: Understand
DATE2CREATED: 10/22/201921:262PM
True2/2False DATE2MODIFIED: 10/22/201921:262PM
1. When2repetitive2transaction-processing2operations2are2automated,2human2involvement2is2increasingly2required. 3. In2a2management2information2system2(MIS)2application,2processes2are2usually2methods2for2performing2a2task.
a. True a. True
b. False
ANSWER: False
RATIONALE: Correct
Computers2are2most2beneficial2in2transaction-
2processing2operations.2These2operations2are2repetitive,2such2as2printing2numerous2checks,2
or2involve2enormous2volumes2of2data,2such2as2inventory2control2in2a2multinational2textile2co
mpany.2When2these2systems2are2automated,2human2involvement2is2minimal.2See21-
3:The2Beginning:2Transaction-Processing2Systems
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Define2transaction-processing2systems
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.3
TOPICS:
Information2systems2 Information2
systems2importance
KEYWORDS: Remember
DATE2CREATED: 10/22/201921:262PM
DATE2MODIFIED: 11/20/201927:172PM
2. Information2systems2are2broader2in2scope2than2information2technologies.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information2systems2are2broader2in2scope2than2information2technologies,2but2the2two2o
verlap2in2many2areas.2Both2are2used2to2help2organizations2be2more2competitive2and2to2i
mprove2their2overall2efficiency2and2effectiveness.2See21-
1:2Computers2and2Information2Systems2in2Daily2Life
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discuss2common2applications2of2computers2and2information2systems.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.1
, se.2See21-5:2Major2Components2of2an2Information2System
b. False
POINTS: 1
ANSWER: True
RATIONALE: Correct
In2an2MIS2application,2processes2are2usually2methods2for2performing2a2task.2See21-
4:2Management2Information2Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define2management2information2systems.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.4
TOPICS: Management2information2systems
KEYWORDS: Remember
DATE2CREATED: 10/22/201921:262PM
DATE2MODIFIED: 10/22/201921:262PM
4. In2designing2a2management2information2system2(MIS),2the2first2task2is2to2collect2data2and2analyze2it.
a. True
b. False
ANSWER: False
RATIONALE: Correct
In2designing2an2MIS,2the2first2task2is2to2clearly2define2the2system’s2objectives.2See21-
4:2Management2Information2Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define2management2information2systems.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.4
TOPICS: Management2information2systems
KEYWORDS: Remember
DATE2CREATED: 10/22/201921:262PM
DATE2MODIFIED: 10/22/201921:262PM
5. An2information2system2should2collect2data2from2both2external2and2internal2sources,2although2organizational2objectiv
es2and2the2type2of2application2also2determine2what2sources2to2use.
a. True
b. False
ANSWER: True
RATIONALE: Correct
The2information2that2users2need2affects2the2type2of2data2that2is2collected2and2used.2An2i
nformation2system2should2collect2data2from2both2external2and2internal2sources,2althoug
h2organizational2objectives2and2the2type2of2application2also2determine2what2sources2to2u
, TOPICS: Information2system2components
DIFFICULTY: Moderate
KEYWORDS: Understand
REFERENCES: Describe2the2four2major2components2of2an2information2system.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.1
TOPICS: Information2system2components
KEYWORDS: Understand
DATE2CREATED: 10/22/201921:262PM
DATE2MODIFIED: 10/22/201921:262PM
6. Customers,2competitors,2and2suppliers2are2examples2of2internal2data2sources2of2an2information2system.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Customers,2competitors,2and2suppliers2are2examples2of2external2data2sources2of2an2informa
tion2system.2See21-5:2Major2Components2of2an2Information2System
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Discuss2the2differences2between2data2and2information.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.1
TOPICS: Information2system2components
KEYWORDS: Understand
DATE2CREATED: 10/22/201921:262PM
DATE2MODIFIED: 10/22/201921:262PM
7. In2a2management2information2system2(MIS),2the2quality2of2information2is2determined2by2its2usefulness2to2users,2and2i
ts2usefulness2determines2the2success2of2an2information2system.
a. True
b. False
ANSWER: True
RATIONALE: Correct
In2an2MIS,2the2quality2of2information2is2determined2by2its2usefulness2to2users,2and2its2us
efulness2determines2the2success2of2an2information2system.2See21-
5:2Major2Components2of2an2Information2System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe2the2differences2between2data2and2information.
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES:2 MIS.10e.1.1