NHA CCMA Medical Assistant Certification Tests A, B & C EXAM 2025/2026 ACCURATE QUESTIONS WITH CORRECT DETAILED ANSWERS ||100% GUARANTEED PASS <RECENT VERSION>

NHA CCMA Medical Assistant Certification Tests A, B & C EXAM 2025/2026 ACCURATE QUESTIONS WITH CORRECT DETAILED ANSWERS ||100% GUARANTEED PASS &lt;RECENT VERSION&gt; 1. A patient loses consciousness. The EKG reveals ventricular fibrillation. Which of the following actions should a medical assistant take first? - ANSWER Call for help and begin CPR 2. According to the American Heart Association's resuscitation guidelines, the assistant should call for help and perform CPR immediately after witnessing a cardiac arrest. 3. A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use? - ANSWER A subject line in all capital letters. In the simplified letter style, the subject line is in all capital letters and replaces the salutation. 4. Where should a medical assistant place the electrode for lead V5? - ANSWER On the left anterior axillary line, horizontal to V4. This is the proper placement for lead V5. 5. A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters? - ANSWER 170 cm When making this conversion, the assistant should first convert 5' 7'' to 67 inches. Next, the assistant should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to 170 cm. 6. Which of the following techniques should a medical assistant use when bandaging a wound? - ANSWER Wrap the wound from distal to proximal Wounds should always be wrapped from distal to proximal. 7. Which of the following is outside of a medical assistant's scope of practice? - ANSWER Order additional laboratory tests to confirm the patient's condition. It is outside of a medical assistant's scope of practice to order additional laboratory tests without a provider's prescription. 8. A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit? - ANSWER Problem focused examination. Problem-focused examinations are limited to the single body area or system mentioned in the chief complaint. 9. Prior to a patient's follow-up appointment, which of the following information should a medical assistant report to the provider? - ANSWER Recent laboratory results. The assistant should report recent laboratory results to the provider prior to the visit so the provider can review them with the patient during the follow up appointment. 10. A medical assistant is reviewing a provider's instructions as the patient is preparing to leave the office. The provider recommends that the patient purchase an over-the-counter antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make? - ANSWER "It is a medication that suppresses the cough reflex." An antitussive suppresses the cough reflex. One of the active ingredients used in antitussive medications is dextromethorphan. 11. A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques with assistant used to increase circulation at the collection site? - ANSWER Warm the patient's hand. Warming the hand can help increase circulation and bring capillaries to the surface of the hand. 12. A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take? - ANSWER Inject the medication slowly The assistant should insert the needle quickly, release the skin, and then slowly inject the medication. 13. A medical assistant receives a chemical splash in her eyes. Which of the following actions should the assistant take first? - ANSWER Flush the eyes out with tepid water. The assistant should flush her eyes with tepid water between 15.5° and 37.8° C (60° and 100° F) for at least 15 min. 14. A medical assistant is testing a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take? - ANSWER Make sure the patient does not lean forward during the test. If the patient leans forward, the distance from the chart will be altered and the test results will be inaccurate. 15. Which of the following routes for taking a patient's temperature is the most accurate? - ANSWER Rectal The rectal route is the most accurate method for obtaining a patient's temperature because the rectum is the most closed cavity. 16. A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take? - ANSWER Lower the horizontal bar gently so that it rests on the top of the patient's head. This position will show an accurate measurement of the patient's height on the vertical extension bar. 17. Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse? - ANSWER Whistleblower Protection Act The Whistleblower Protection Act protects employees from retaliation when reporting suspected unsafe activities in the workplace. 18. A medical assistant received a telephone call from a patient who is hesitant about discussing in new medical concerns unless the conversation is with a provider. This is a should use which of the following techniques to address the patient's reluctance? - ANSWER Use a reflective statement to recognize the patient's concerns. Reflection is an active listening technique that demonstrates to the patient that the assistant is listening to what is being said and is taking the patient's feelings into consideration. The assistant should use this communication technique to express recognition of the patient's concerns. 19. Which of the following groups of EKG leads are bipolar? - ANSWER Leads I, II, and III Leads I, II, and III are three bipolar limb leads that make up Einthoven's Triangle. 20. According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to work gloves, a mask, face shield, and protective apparel? - ANSWER Assisting a provider with the removal of a cyst. OSHA designates assisting with minor surgical procedures as a Category I task, which means the assistant is at risk for exposure to blood, bodily fluids, body tissues, and the possibility of splashes and spills. These tasks require an assistant to wear complete personal protective equipment. 21. When informed consent is required for procedure, which of the following steps should occur prior to the patient signing the form? - ANSWER The provider should review alternative procedures with the patient. The provider should include information about alternative procedures before informed consent is obtained from a patient. 22. What are the following should the medical assistant identify as the purpose of a category II code in procedural coding? - ANSWER Tracks provider performance measures. 23. A Category II code is used to track provider performance measures, such as preventive care for cancer disorders and substance use treatment plans. 24. If fission was on a clinic with a bill for x-rays that required due to an injury at the patient's please employment. The patient has private insurance and is eligible for Worker's compensation. Assistant should recognize that which of the following parties is responsible for payment of this bill? - ANSWER Paid in full by workers' compensation. The assistant should recognize that in instances in which a patient is eligible for workers' compensation, the workers' compensation should be accepted as payment in full by the clinic. Any remaining balance should be written off by the clinic. Therefore, neither the patient nor the patient's private insurance should be billed. 25. A medical assistant is preparing a patient who has bilateral below the knee amputations for an EKG. Which of the following sites should assistant select for electrode placement? - ANSWER Abdomen The assistant should place the electrodes on the abdomen or thighs of a person who has a below-the-knee amputation. 26. In which of the following locations should a medical assistant place the electrode for lead V4? - ANSWER Fifth intercostal space, left midclavicular line. This is the correct location to place electrode V4. 27. A medical assistant is reinforcing teaching with a patient about the use and care of a transdermal patch. Which of the following instructions should the assistant include in the teaching? - ANSWER Select a different application location for each new patch. The assistant should instruct the patient to rotate the location of application for each new patch to help avoid skin irritation. Areas of excess body hair and scaring should be avoided in order to maximize medication absorption. 28. In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination. - ANSWER Sims' The Sims' position is appropriate for a rectal examination. 29. Which of the following steps for a finger stick should a medical assistant complete first? - ANSWER Confirm the correct identity of the patient. The assistant should confirm the patient's identity before preparing for the fingerstick procedure. 30. Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract? - ANSWER Cilia Cilia are hairlike projections found in the lungs that are capable of movement and are instrumental in helping with mobilizing and secreting mucus from the respiratory tract. 31. A medical assistant in an outpatient facility is preparing for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity? - ANSWER Ask the patient to state and spell their full name and provide their date of birth. Acceptable identifiers include the patient's name and date of birth. The patient should state and spell their full name as well as provide their date of birth. When the patient provides this information, the assistant should compare it with the name and date of birth on the requisition form and labels. 32. A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure? - ANSWER "I will record any symptoms I experience in the event log." 33. This statement indicates an understanding of the procedure. The patient should update the event log with any irregular symptoms he experiences during cardiac event monitoring. 34. When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform? - ANSWER Receive and prepare tissue specimens for processing. The assistant is responsible for receiving and preparing tissue specimens obtained from a punch biopsy for processing by the laboratory. 35. Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw? - ANSWER Inspect the integrity of the needles seal. Inspecting the needle's seal helps ensure the sterility of the needle. 36. A medical assistant is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results? - ANSWER Using an over-the-counter vaginal cream prior to the test. A patient should avoid using over-the-counter vaginal creams prior to the test. 37. A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the claim submitted by the specialist to be denied? - ANSWER The service is provided after the expiration date. The assistant should recognize that an authorization provided for a specialist indicates a range of dates for evaluation and treatment. Any action taken outside of this range is subject to denial of payment. 38. A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of the following is the most appropriate collection site? - ANSWER Left heel If a child is under 12 months of age, an assistant should select the child's heel as the collection site for routine testing, even if there is a well developed vein available. The heel stick is sufficient and causes less trauma. 39. A patient tells a medical assistant that his provider's office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make? - ANSWER "I think that you feel that your treatment is not effective." This response validates the patient's feelings. This also allows the assistant to restate the patient's words in order to verify an understanding of what is being communicated. 40. A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first? - ANSWER Compile a list of local community agencies. The first step the assistant should take is to research, identify, and create a list of available local community resources and services. 41. Which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash? - ANSWER Daytime phone number. The assistant should enter the patient's name, daytime telephone number, and a brief description of the purpose of the patient's visit into the appointment calendar. 42. A patient asks a medical assistant to explain the difference between a liniment and a medical lotion. Which of the following responses should the assistant make? - ANSWER "Liniments contain a higher portion of oil than medicated lotions." The assistant should recognize that liniments are made to contain a higher portion of oil than medicated lotions in order to protect dry and cracked skin. 43. A medical assistant is removing sutures from a patient who has a laceration on his lower left leg. After setting up the sterile field, which of the following actions should the assistant take? - ANSWER Lift the first knot away from the skin. Lifting the first knot away from the skin allows room for the assistant to slip one tip of the suture scissors under the suture. You need to write this question down. 44. A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patients body should the assistant expect to find the injury? - ANSWER Just above the knee. 45. The femur is the large bone that connects the hip to the knee. The term distal refers to a point farthest away from the trunk of the body. Therefore, the distal femur would be located just above the knee. 46. A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges? - ANSWER Review that days encounter forms to determine if another patient received the services. 47. The purpose of the encounter form is to account for current charges, payments, and balances for each patient. The assistant can review these documents to determine that the patient was seen on the indicated date of service and what services the patient received.