Solution and Answer Guide for: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
f f f f f f f f f f f f f f f f
Team, and Medical Environment f f f
SolutionandAnswerGuidefor f f f f
MedicalAssistingAdministrative&ClinicalCompetencies
f f f f f
(MindTapCourseList)9thEditionbyMichelleBlesi
f f f f f f f f
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
f f f f f f f f f f f
Team, and Medical Environment
f f f f
Table of Contents f f
Content Type...................................................................................................................... 1
f
Check Your Understanding (from End of Chapter questions) ....................................................................... 1
f f f f f f f
Content Type f
Check Your Understanding (from End of Chapter questions)
f f f f f f f
1. To be successful as an MA, you must learn a specific:
f f f f f f f f f f
a. knowledge base. f
b. set of skills. f f
c. set of behaviors. f f
d. all of these f f
ANS: d f
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f f f f f
behaviors - to be successful.
f f f f f
2. All of the following are clinical skills EXCEPT:
f f f f f f f
a. Filing patient records f f
b. Phlebotomy
c. Administering medications f
d. Wrapping instruments f
ANS: a f
Analysis:
a. Correct. The filing of patient records is an administrative skill. f f f f f f f f f
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
f f f f f f f f f f f f f f
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
f f f f f f f f f f f f f
administrative skill.
f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
1
website, in whole or in part.
f f f f f
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an
f f f f f f f f f f f f f
administrative skill.
f f
3. A system where patients pay an added fee in exchange for more personalized care and better
f f f f f f f f f f f f f f f
access to their providers for medical services is referred to as which type of service?
f f f f f f f f f f f f f f f
a. PCMH
b. ACO
c. boutique
d. managed care f
ANS: c f
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where f f f f f f f f f f f f f
doctors, hospitals, and healthcare providers work to provide high-quality care to their
f f f f f f f f f f f f
Medicare patients.
f f
b. Incorrect,ACOisanaccountablecareorganization. Thisisamodelofcarewhere doctors, f f f f f f f f f f f f f f
hospitals, and healthcare providers work to provide high-quality care to their Medicare
f f f f f f f f f f f f
patients. f
c. Correct. A boutique system is where patients pay an added fee in exchange for more f f f f f f f f f f f f f f
personalized care and better access to their providers for medical services.
f f f f f f f f f f f
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care
f f f f f f f f f f f f f f
costs down.
f f
4. Employment opportunities for medical assistants are expected to do which of the following
f f f f f f f f f f f f
through 2028?
f f
a. grow
b. decline
c. stay consistent f
d. be eliminated f
ANS: a f
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through f f f f f f f f f f
2028. f
b. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
c. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
d. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
5. Which of the following organizations provides the RMA credential?
f f f f f f f f
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b f
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. f f f f f f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
2
website, in whole or in part.
f f f f f
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
b. Correct. The AMT provides the RMA credential. The AAMA provides the CMA (AAMA) f f f f f f f f f f f f
credential.
f
c. Incorrect. The AAPC provides certification to professional coders. The AAMA provides the CMA
f f f f f f f f f f f f
(AAMA) credential.
f f
d. Incorrect. The NHA is an association for those working in healthcare. The AAMA provides the
f f f f f f f f f f f f f f
CMA (AAMA) credential.
f f f
6. Which of the following defines the role of the patient advocate or navigator?
f f f f f f f f f f f f
a. drives the patient to appointments f f f f
b. assists the patient or acts on behalf of the patient f f f f f f f f f
c. acts on behalf of the provider f f f f f
d. keeps the patients’ medical records f f f f
ANS: b f
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient f f f f f f f f f f f f f
advocate or navigator. The patient advocate or navigator assists the patient or acts on
f f f f f f f f f f f f f f
behalf of the patient.
f f f f
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the f f f f f f f f f f f f f f
patient. f
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The f f f f f f f f f f f f f f
patientadvocateornavigatorassiststhepatientoractsonbehalfofthepatient.
f f f f f f f f f f f f f f
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role ofthef f f f f f f f f f f f f f f f f
advocate ornavigator,theirmainrole istoassist thepatient oract onbehalfof the patient.
f f f f f f f f f f f f f f f f f f
The patient advocate or navigator assists the patient or acts on behalf of the patient.
f f f f f f f f f f f f f f f
7. Which of the following describes the role of an ACO?
f f f f f f f f f
a. Provides health care with an emphasis on prevention. f f f f f f f
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who
f f f f f f f f f f f f f f
together coordinate high-quality care to their Medicare patients.
f f f f f f f f
c. A system of health care that integrates the delivery and payment of health care for
f f f f f f f f f f f f f f
covered persons (patients, or subscribers) by contracting with selected providers for
f f f f f f f f f f f
comprehensive health care services at a reduced cost.
f f f f f f f f
d. Care centers that take care of patients with acute illness or injury and those with minor
f f f f f f f f f f f f f f f
emergencies. f
ANS: b f
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An f f f f f f f f f f f f
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health
f f f f f f f f f f f f f
care providers, similar to the PCMHmodel. Together, these models coordinate to provide
f f f f f f f f f f f f f
high-qualitycaretotheirMedicarepatients.
f f f f f f
b. Correct. An Accountable Care Organization (ACO) is a group of doctors, hospitals, and f f f f f f f f f f f f
other health care providers, similar to the PCMH model. Together, these models
f f f f f f f f f f f f
coordinate to provide high-quality care to their Medicare patients.
f f f f f f f f f
c. Incorrect.A system where providerscontract to reducecosts is an HMO. An Accountable Care f f f f f f f f f f f f f f
Organization (ACO) is a group of doctors, hospitals, and other health care providers, similar to
f f f f f f f f f f f f f f f
the PCMH model. Together, these models coordinate to provide high-quality care to their
f f f f f f f f f f f f f
Medicare patients.
f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
3
website, in whole or in part.
f f f f f
, Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An f f f f f f f f f f f f f
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
f f f f f f f f f f f f f f
providers, similar to the PCMH model. Together, these models coordinate to provide high-
f f f f f f f f f f f f f
quality care to their Medicare patients. f f f f f
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
f f f f f f f f f f f f f f f
a. physician partner f
b. hospitalist
c. physiatrist
d. hospital physician f
ANS: b f
Analysis:
a. Incorrect.A physicianpartner refers to physicians whowork together as partners in a clinic f f f f f f f f f f f f f f
setting. A hospitalist is a physician specialist who looks after patients admitted to the
f f f f f f f f f f f f f f
hospital. f
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the f f f f f f f f f f f f f
hospital. f
c. Incorrect. A physiatrist is a physician that specializes in physical medicine and f f f f f f f f f f f
rehabilitation. A hospitalist is a physician specialist who looks after patients admitted to the
f f f f f f f f f f f f f f
hospital. f
e. Incorrect.A hospital physician refers to a physician seeing patients in the hospital.This is notthe
f f f f f f f f f f f f f f f f f
sameasahospitalistwholooksafterpatientsonceadmittedtothehospital.
f f f f f f f f f f f f f
9. Which of the health care professional uses radionuclides to diagnose and treat diseases?
f f f f f f f f f f f f
a. radiological technician f
b. radiologist
c. ultrasound technician f
d. nuclear medicine technologist f f
ANS: d f
Analysis:
a. Incorrect. A radiological technician is a person that takes x-rays. A nuclear medicine f f f f f f f f f f f f
technologist administers radiopharmaceuticals to patients and then scans the body with a
f f f f f f f f f f f f
special camera to observe how the pharmaceuticals concentrate in specific organs.
f f f f f f f f f f f
b. Incorrect. A radiologist is a physician that reads and interprets x-rays. A nuclear medicine f f f f f f f f f f f f f
technologist administers radiopharmaceuticals to patients and then scans the body with a
f f f f f f f f f f f f
special camera to observe how the pharmaceuticals concentrate in specific organs.
f f f f f f f f f f f
c. Incorrect. An ultrasound technician uses ultrasound to collect images from inside the body. f f f f f f f f f f f f
A nuclear medicine technologist administers radiopharmaceuticals to patients and then
f f f f f f f f f f
scans the body with a special camera to observe how the pharmaceuticals concentrate in
f f f f f f f f f f f f f f
specific organs.
f f
d. Correct. A nuclear medicine technologist administers radiopharmaceuticals to patients f f f f f f f f
and then scans the body with a special camera to observe how the pharmaceuticals
f f f f f f f f f f f f f f
concentrate in specific organs.
f f f f
10. Which type of Complementary Medicine identifies three types of energies that are present in all
f f f f f f f f f f f f f f
things? f
a. ayurvedic medicine f
b. biofeedback
c. acupuncture
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
4
website, in whole or in part.
f f f f f
f f f f f f f f f f f f f f f f
Team, and Medical Environment f f f
SolutionandAnswerGuidefor f f f f
MedicalAssistingAdministrative&ClinicalCompetencies
f f f f f
(MindTapCourseList)9thEditionbyMichelleBlesi
f f f f f f f f
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
f f f f f f f f f f f
Team, and Medical Environment
f f f f
Table of Contents f f
Content Type...................................................................................................................... 1
f
Check Your Understanding (from End of Chapter questions) ....................................................................... 1
f f f f f f f
Content Type f
Check Your Understanding (from End of Chapter questions)
f f f f f f f
1. To be successful as an MA, you must learn a specific:
f f f f f f f f f f
a. knowledge base. f
b. set of skills. f f
c. set of behaviors. f f
d. all of these f f
ANS: d f
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f
behaviors to be successful.
f f f f
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a set of
f f f f f f f f f f f f f f f f f f f f f
behaviors - to be successful.
f f f f f
2. All of the following are clinical skills EXCEPT:
f f f f f f f
a. Filing patient records f f
b. Phlebotomy
c. Administering medications f
d. Wrapping instruments f
ANS: a f
Analysis:
a. Correct. The filing of patient records is an administrative skill. f f f f f f f f f
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
f f f f f f f f f f f f f f
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
f f f f f f f f f f f f f
administrative skill.
f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
1
website, in whole or in part.
f f f f f
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an
f f f f f f f f f f f f f
administrative skill.
f f
3. A system where patients pay an added fee in exchange for more personalized care and better
f f f f f f f f f f f f f f f
access to their providers for medical services is referred to as which type of service?
f f f f f f f f f f f f f f f
a. PCMH
b. ACO
c. boutique
d. managed care f
ANS: c f
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where f f f f f f f f f f f f f
doctors, hospitals, and healthcare providers work to provide high-quality care to their
f f f f f f f f f f f f
Medicare patients.
f f
b. Incorrect,ACOisanaccountablecareorganization. Thisisamodelofcarewhere doctors, f f f f f f f f f f f f f f
hospitals, and healthcare providers work to provide high-quality care to their Medicare
f f f f f f f f f f f f
patients. f
c. Correct. A boutique system is where patients pay an added fee in exchange for more f f f f f f f f f f f f f f
personalized care and better access to their providers for medical services.
f f f f f f f f f f f
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care
f f f f f f f f f f f f f f
costs down.
f f
4. Employment opportunities for medical assistants are expected to do which of the following
f f f f f f f f f f f f
through 2028?
f f
a. grow
b. decline
c. stay consistent f
d. be eliminated f
ANS: a f
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through f f f f f f f f f f
2028. f
b. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
c. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
d. Incorrect. Employment opportunities for medical assistants are expected to grow through
f f f f f f f f f f
2028. f
5. Which of the following organizations provides the RMA credential?
f f f f f f f f
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b f
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. f f f f f f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
2
website, in whole or in part.
f f f f f
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
b. Correct. The AMT provides the RMA credential. The AAMA provides the CMA (AAMA) f f f f f f f f f f f f
credential.
f
c. Incorrect. The AAPC provides certification to professional coders. The AAMA provides the CMA
f f f f f f f f f f f f
(AAMA) credential.
f f
d. Incorrect. The NHA is an association for those working in healthcare. The AAMA provides the
f f f f f f f f f f f f f f
CMA (AAMA) credential.
f f f
6. Which of the following defines the role of the patient advocate or navigator?
f f f f f f f f f f f f
a. drives the patient to appointments f f f f
b. assists the patient or acts on behalf of the patient f f f f f f f f f
c. acts on behalf of the provider f f f f f
d. keeps the patients’ medical records f f f f
ANS: b f
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient f f f f f f f f f f f f f
advocate or navigator. The patient advocate or navigator assists the patient or acts on
f f f f f f f f f f f f f f
behalf of the patient.
f f f f
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the f f f f f f f f f f f f f f
patient. f
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The f f f f f f f f f f f f f f
patientadvocateornavigatorassiststhepatientoractsonbehalfofthepatient.
f f f f f f f f f f f f f f
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role ofthef f f f f f f f f f f f f f f f f
advocate ornavigator,theirmainrole istoassist thepatient oract onbehalfof the patient.
f f f f f f f f f f f f f f f f f f
The patient advocate or navigator assists the patient or acts on behalf of the patient.
f f f f f f f f f f f f f f f
7. Which of the following describes the role of an ACO?
f f f f f f f f f
a. Provides health care with an emphasis on prevention. f f f f f f f
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who
f f f f f f f f f f f f f f
together coordinate high-quality care to their Medicare patients.
f f f f f f f f
c. A system of health care that integrates the delivery and payment of health care for
f f f f f f f f f f f f f f
covered persons (patients, or subscribers) by contracting with selected providers for
f f f f f f f f f f f
comprehensive health care services at a reduced cost.
f f f f f f f f
d. Care centers that take care of patients with acute illness or injury and those with minor
f f f f f f f f f f f f f f f
emergencies. f
ANS: b f
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An f f f f f f f f f f f f
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health
f f f f f f f f f f f f f
care providers, similar to the PCMHmodel. Together, these models coordinate to provide
f f f f f f f f f f f f f
high-qualitycaretotheirMedicarepatients.
f f f f f f
b. Correct. An Accountable Care Organization (ACO) is a group of doctors, hospitals, and f f f f f f f f f f f f
other health care providers, similar to the PCMH model. Together, these models
f f f f f f f f f f f f
coordinate to provide high-quality care to their Medicare patients.
f f f f f f f f f
c. Incorrect.A system where providerscontract to reducecosts is an HMO. An Accountable Care f f f f f f f f f f f f f f
Organization (ACO) is a group of doctors, hospitals, and other health care providers, similar to
f f f f f f f f f f f f f f f
the PCMH model. Together, these models coordinate to provide high-quality care to their
f f f f f f f f f f f f f
Medicare patients.
f f
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible
f f f f f f f f f f f f f f f f f f
3
website, in whole or in part.
f f f f f
, Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical Assisting,
f f f f f f f f f f f f f f f f
2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
f f f f f f f f f f f f f
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An f f f f f f f f f f f f f
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
f f f f f f f f f f f f f f
providers, similar to the PCMH model. Together, these models coordinate to provide high-
f f f f f f f f f f f f f
quality care to their Medicare patients. f f f f f
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
f f f f f f f f f f f f f f f
a. physician partner f
b. hospitalist
c. physiatrist
d. hospital physician f
ANS: b f
Analysis:
a. Incorrect.A physicianpartner refers to physicians whowork together as partners in a clinic f f f f f f f f f f f f f f
setting. A hospitalist is a physician specialist who looks after patients admitted to the
f f f f f f f f f f f f f f
hospital. f
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the f f f f f f f f f f f f f
hospital. f
c. Incorrect. A physiatrist is a physician that specializes in physical medicine and f f f f f f f f f f f
rehabilitation. A hospitalist is a physician specialist who looks after patients admitted to the
f f f f f f f f f f f f f f
hospital. f
e. Incorrect.A hospital physician refers to a physician seeing patients in the hospital.This is notthe
f f f f f f f f f f f f f f f f f
sameasahospitalistwholooksafterpatientsonceadmittedtothehospital.
f f f f f f f f f f f f f
9. Which of the health care professional uses radionuclides to diagnose and treat diseases?
f f f f f f f f f f f f
a. radiological technician f
b. radiologist
c. ultrasound technician f
d. nuclear medicine technologist f f
ANS: d f
Analysis:
a. Incorrect. A radiological technician is a person that takes x-rays. A nuclear medicine f f f f f f f f f f f f
technologist administers radiopharmaceuticals to patients and then scans the body with a
f f f f f f f f f f f f
special camera to observe how the pharmaceuticals concentrate in specific organs.
f f f f f f f f f f f
b. Incorrect. A radiologist is a physician that reads and interprets x-rays. A nuclear medicine f f f f f f f f f f f f f
technologist administers radiopharmaceuticals to patients and then scans the body with a
f f f f f f f f f f f f
special camera to observe how the pharmaceuticals concentrate in specific organs.
f f f f f f f f f f f
c. Incorrect. An ultrasound technician uses ultrasound to collect images from inside the body. f f f f f f f f f f f f
A nuclear medicine technologist administers radiopharmaceuticals to patients and then
f f f f f f f f f f
scans the body with a special camera to observe how the pharmaceuticals concentrate in
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specific organs.
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d. Correct. A nuclear medicine technologist administers radiopharmaceuticals to patients f f f f f f f f
and then scans the body with a special camera to observe how the pharmaceuticals
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concentrate in specific organs.
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10. Which type of Complementary Medicine identifies three types of energies that are present in all
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things? f
a. ayurvedic medicine f
b. biofeedback
c. acupuncture
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