NAB NHA Exam- Leadership and
Management UPDATED ACTUAL Exam
Questions and CORRECT Answers
Governing Body - CORRECT ANSWER - REQUIRED by CMS, whether sole proprietorship,
partnership, or corporation
OSCAR --> CASPER/QIES = survey reporting - CORRECT ANSWER - Switched in 2012
Office of Inspector General - CORRECT ANSWER - Federal agency charged with protecting
health care programs and their beneficiaries.
Those authorized to govern are organized under authority of law - CORRECT ANSWER -*
Advisory Board - CORRECT ANSWER - One that is authorized to meet and advise regarding
organization of plans, programs, and management, but is not authorized to govern the
organization; not usually organized under authority of law.
corporations - CORRECT ANSWER - are required by state to have Articles of Incorporation
that specify officers, board, membership.
closely held corporation - CORRECT ANSWER - less shareholders, most are 5 or less, less
formal organization. can be no more than 50 shareholders.
Public Corporation - CORRECT ANSWER - many shareholders, very structured, bylaws
Duties of Corp - CORRECT ANSWER - Mission Statement - what facility is to do |Board
establishing measurable goas|Employ agent (NHA). Required by CMS|Establishing and
implementing policies and procedures. CMS says legally responsible for operations|Approve
budget|Evaluate administrator's mangement|Board does not get into day-to-day operations
, Bylaws - CORRECT ANSWER - mostly by corporations. Rules to govern corporation itself.
Not too specific. Tells WHAT cop oration will do.Includes duties of Board, officers, committees.
Prepared by corporate members. Used as basis for writing policies and procedures for each unit
of corp. Tells HOW activities to be carried out. Usually prepared by administrator, and approved
by board.
Governing body/administrator relationship - CORRECT ANSWER - NHA only person
reporting directly to GB, usually through the chain of command, e.g. regional director, VP of
operations, etc. Represents his/her staff in best light-accurate, objective, factual. Reports to GB
as requested - census, personnel, financial reports, regulation changes.
GB listen - CORRECT ANSWER - to employee complaints but refer them to supervisor or
NHA. Inform NHA
Role confusion - - CORRECT ANSWER - GB members usually successful in another field.
Not have same, clearly defined solutions
Duty of obedience partnership - CORRECT ANSWER - partner owes his partners a duty to
act in obedience to the partnership agreement on all business decisions. Personally liable if does
not.
duty of diligence - CORRECT ANSWER - Partners, board members, and administrators must
discharge duties in good faith, with care and prudence, i manner she/he believes is inbest interest
of organization. Adminstrtaor must exercise knowledge and skill he/she professes to have as a
licensee.
Management - CORRECT ANSWER - Creating and maintaing an environment within an
organization that makes it possible for staff to work together toward common goals. Getting
work done with and through others.
Functions of Managers (supervisors): Planning - CORRECT ANSWER - setting goals,
establishing PPR's, programs, budgets, etc. that determine what, how, when, where and by whom
work is to be done. CENTRAL TASK is planning as it permeates all other functions.
Management UPDATED ACTUAL Exam
Questions and CORRECT Answers
Governing Body - CORRECT ANSWER - REQUIRED by CMS, whether sole proprietorship,
partnership, or corporation
OSCAR --> CASPER/QIES = survey reporting - CORRECT ANSWER - Switched in 2012
Office of Inspector General - CORRECT ANSWER - Federal agency charged with protecting
health care programs and their beneficiaries.
Those authorized to govern are organized under authority of law - CORRECT ANSWER -*
Advisory Board - CORRECT ANSWER - One that is authorized to meet and advise regarding
organization of plans, programs, and management, but is not authorized to govern the
organization; not usually organized under authority of law.
corporations - CORRECT ANSWER - are required by state to have Articles of Incorporation
that specify officers, board, membership.
closely held corporation - CORRECT ANSWER - less shareholders, most are 5 or less, less
formal organization. can be no more than 50 shareholders.
Public Corporation - CORRECT ANSWER - many shareholders, very structured, bylaws
Duties of Corp - CORRECT ANSWER - Mission Statement - what facility is to do |Board
establishing measurable goas|Employ agent (NHA). Required by CMS|Establishing and
implementing policies and procedures. CMS says legally responsible for operations|Approve
budget|Evaluate administrator's mangement|Board does not get into day-to-day operations
, Bylaws - CORRECT ANSWER - mostly by corporations. Rules to govern corporation itself.
Not too specific. Tells WHAT cop oration will do.Includes duties of Board, officers, committees.
Prepared by corporate members. Used as basis for writing policies and procedures for each unit
of corp. Tells HOW activities to be carried out. Usually prepared by administrator, and approved
by board.
Governing body/administrator relationship - CORRECT ANSWER - NHA only person
reporting directly to GB, usually through the chain of command, e.g. regional director, VP of
operations, etc. Represents his/her staff in best light-accurate, objective, factual. Reports to GB
as requested - census, personnel, financial reports, regulation changes.
GB listen - CORRECT ANSWER - to employee complaints but refer them to supervisor or
NHA. Inform NHA
Role confusion - - CORRECT ANSWER - GB members usually successful in another field.
Not have same, clearly defined solutions
Duty of obedience partnership - CORRECT ANSWER - partner owes his partners a duty to
act in obedience to the partnership agreement on all business decisions. Personally liable if does
not.
duty of diligence - CORRECT ANSWER - Partners, board members, and administrators must
discharge duties in good faith, with care and prudence, i manner she/he believes is inbest interest
of organization. Adminstrtaor must exercise knowledge and skill he/she professes to have as a
licensee.
Management - CORRECT ANSWER - Creating and maintaing an environment within an
organization that makes it possible for staff to work together toward common goals. Getting
work done with and through others.
Functions of Managers (supervisors): Planning - CORRECT ANSWER - setting goals,
establishing PPR's, programs, budgets, etc. that determine what, how, when, where and by whom
work is to be done. CENTRAL TASK is planning as it permeates all other functions.
